Someone blocked our laptop with a 4 digit PIN lock code

Last night my mom's iPhones was stolen. As soon as we found out, we placed it on "Lock Mode" on Find My iPhone. Unfortunately they got through my mom's passcode and they had access to the Find My iPhone App. They changed my mom's Apple ID password and erased both her iPhone and her Macbook Air from the list.
Right now we managed to change her Apple ID and several other Apps (Mail and Facebook) that they may had have access to initially (to de-activate the "Lock Mode" of the Find My iPhone App). We opened her MacBook Air and it is locked. They locked it with a 4-digit passcode and left a message that says, "F*** you". We were able to locate where they are through the Find My iPhone App. Also we managed to block the phone from using any network here in the Philippines. (That's what the network service providers we called said).
But what we can't figure out is.. How are we gonna open her MacBook? What should we do? And where should we go? We live in the Philippines and apparently there are no Apple Service Centers. The closest one is in Singapore. Although we have stores like PowerMac, Switch and iStudio, they all said that they can't do anything about it.
Please help.
Attached here is the photo of the MacBook Air screen..

The photo doesn't show, but no matter.
Only Apple can unlock your mum's Mac so it is going to have to go to an Apple Store, if it can't be taken it will need to be sent.

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