Someone changed my Apple ID and password and email

I got a email from apple stating that i have changed my email, apple id, and password. When I tried to log in I couldn't. please help me retrieve my apple id.

Contact Apple Support:  Apple ID: Contacting Apple for help with Apple ID account security

Similar Messages

  • HT1918 If I Change my apple ID and email, will I be able to access my old purchases with the new apple id?

    If I Change my apple ID and email, will I be able to access my old purchases with the new apple id?

    After opening the email it shoud of had you enter the Apple ID and password. Using certian web browser's can cause errors. You can adjust securty settings (big pain) or you use another browser. Using Firefox or Safari should do the trick.
    Let me know if using Firefox or Safari resolved it.

  • Just moved- do I need to change my Apple ID and email address on record since I no longer have access to my previous emails?

    Just moved- do I need to change my Apple ID and email address on record since I no longer have access to my previous emails?
    I used to be with roadrunner and no longer have roadrunner. I now have a gmail account.

    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    iOS: Changing the signed-in iTunes Store Apple ID Account
    http://support.apple.com/kb/ht1311
     Cheers, Tom

  • I updated and changed my apple id and email address on my computer but when I sign in on my phone it doesn't recognize either account now.  help

    If I delete my icloud account so that I can get one that matches my apple id and email and password that I updated due to a new email address, will I lose my contacts and pics and calendars on phone that were synched to icloud.  It keeps warning me when i go to delete that any contacts etc saved in the cloud for the device will be lost.  If I cant delete this icloud account how will i ever have one that has working email, etc. or attached to my apple id account.  I can't even download apps on my phone now bcause it says my id or password is wrong but the account name id on phone and cloud shows up as old inactive address.  I can't even retype current one in box

    If all you did was rename your ID, you can go to Settings>iCloud, tap Delete Account, choose Delete from My iPhone when prompted, then sign back in with your renamed ID.  Deleting the account only deletes the account and any data you are syncing with iCloud from your phone, not from iCloud.  Provided you are signing back into the same account and not changing accounts, your data will be synced back to your phone when you sign back in.
    If, however, you are changing to a new account with a new ID, choose Keep on My iPhone when prompted.  Then choose Merge when you sign into the new account and turn your iCloud syncing back on to upload your data to the new account.
    Before deleting the account, save you photo stream photos to your camera roll (tap Edit, tap all the photos, tap Share, tap Save to Camera Roll).

  • HT5312 I changed my Apple ID and email but the old adress still comes up when I try and get into Itunes or the app store

    i changed my apple ID and whan I try and open the App store the old ID comes up how can I get it to take my new ID/ email address that has been accepted

    Sign Out of your Account... Then.. Sign in using the preferred Apple ID.
    It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622

  • Someone hacked my apple id and changed my password and email what should i do ?

    someone hacked my apple id and changed my password and email what should i do ?
    please need help my credit card was inside

    Why not? Do they not have phones there?
    This is a user forum. There's nothing we can do.

  • TS3988 I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud?

    I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?

    Same question Wish someone had replied!
    I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple!

  • If I change the apple id and password to a new apple id will it erase my phone?

    if I change the apple id and password to a new apple id will it erase my phone?
    A friend of mine has a phone that is set up on someone else's apple id. We want to change it to his new apple id and keep all the info on the phone. and back up to icloud.
    I am thinking if I just change the apple id account it will back up the phone on the new account?
    Am  afraid that it may erase everything?

    No, but why are you changing your Apple ID? Any apps and other content that you have purchased are forever tied to that Apple ID and you will have to purchase them all again.
    To erase the phone for use with another Apple ID, follow these instructions: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

  • Just got a new I-pad and changed my Apple ID and password.  Now the itunes I had on my macBook Pro are gone.  How do I get the contents back?

    How can I get my original i-tunes to show up on my macbook pro?  I changed my Apple ID and password and now it's nowhere to be found.  Can someone help me?
    Thanks

    When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer?  Your iTunes library does not have an email address.  An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases.  Changing your Apple ID will not make songs disappear from your computer's iTunes library.
    If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID.  In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password).  That may not be your current email address, but Apple uses it as your user name, so it does not matter.
    On the iTunes Store Home screen, click on Purchased under QUICK LINKS.  This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost. 
    NOTE:  If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID. 
    For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
    If that's not what you mean by "changed the email address on my account," please post back with more details.

  • I had to change my Apple ID and password, but now when I try to download anything new it says my Apple ID is disabled.  What can I do to fix this?

    I had to change my Apple ID and password.  Now when I try to download or buy an app it says your Apple ID is disabled.  How can I fix this?

    If it says "This Apple ID has been disabled for security reasons", then you will just need to change you password by following these steps: http://support.apple.com/kb/ts2446
    If it does not says "...for security reasons" you will have to contact the iTunes Store to have your account 'un-disabled' http://www.apple.com/support/itunes/contact/
    Good Luck.

  • I have changed my apple ID and password but cannot change it on my Icloud on my Ipad or Iphone can anyone help

    I have changed my apple ID on my Mac, but it has not transferred to Iclound on my phone or Ipad, how do I do this, as the option for my apple ID in the Icloud section cannot be changed on my device and it is showing my old ID can anyone help

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to iCloud pops- up constantly. My iCloud account is registered with an old email and password. I do not remember the

    I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to ICloud pops- up constantly. My ICloud account is registered with an old email address and password. I do not remember the password to my ICloud account, and ID address that my ICloud account is registered under is an old email adress which is deleted right now (the old mail account is deleted). I don’t have a rescue email adress and I don’t know the answers to the security questions, so I have no way of changing the ICloud password. A message asking me to sign in to ICloud pops up constantly, but I always just hit cancel. However, now I am unable to access Find My IPad. How do I get my ICloud account changed and registered to be under my current Apple ID (email) and password? It is possible to set the device as New Ipad?

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • I had to change my apple ID and password.  When I want to update my aps. on my I phone 4S I get a box that says I need to sign in to I tunes.  It has my old apple ID and I can't find any way on my phone to change the address it has in the box.  Help!!

    Because of a nasty virus on my computer I had to change my apple ID and password.  When I went to update my apps. on my I phone 4s the box said I need to sign in to I tunes.  The ID it had in the box was my old apple ID and I can't remember the password.  I can't find any where in my phone settings that will let me change my I tunes ID although I have a new apple ID and password that I used to get on this site but I can't change it on my phone.  Please help.
    Thanks

    ChrisJ4203,
    Thank you for the help.  Every app on my phone was downloaded using my old I-tunes ID.  I just hope that they will re-download under my new ID because I still can't change it on my phone.  In order to change to the new ID it says I have to sign out from the old ID and change to the new one.  My problem is that I don't remember my password to be able to sign out from my old ID.  Then the phone says it can change my password through e-mail and I  agree but I never get an e-mail at my old address or the new one.
    BHuyett

  • I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2  icloud just

    I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
    icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.

    Hi skippy2012trev,
    Welcome to the Apple Support Communities!
    I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
    Joe

  • I have changed my Apple ID from an old email to a new one.  But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one?

    I have changed my Apple ID from an old email to a new one.  But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one?  Its on my Ipad and iphone 5, please help as its doing my head it

    How do you update it? Basically what has happened my password was disabled for "security reasons" on sunday (21/10/12), so i tried to reset it, but for some reason i couldnt get into my old email (probably because i havent used it for 2 years), so i read on here i could swap it to a new email that i currently use (which is what i have done) ive swapped everythin over to it (facetime, iCloud etc) but keeps coming up with old email and asking for password

Maybe you are looking for

  • I want to move ebooks from one computer to another.

    I want to move ebooks from one computer to another.  Both have Digital Editions installed.  Older one 2.0 ver has books installed.  Newer one has ver 3.0 no books installed.  Both are authorized with the same user id.  Do I have to upload from older

  • IPod Shuffle 2nd generation HELP NEEDED !!!

    I have an iPod shuffle 2nd generation, the years suppoort is up and apple have done their best to drop me when all I really need is some technical know how not a huge overhaul of my iPod shuffle! And so here I am my last resort to try and sort this v

  • Inner shadow

    Hi, In InDesign CS3 there is an option to create an inner shadow in a vector object. Is it possible to do the same in Illustrator CS3. Thanks, Meryl

  • Installing oracle 8i on linux

    hi , iam trying to install oracle 8i on linux , and able do so almostly, but not able to create databse which is done during installation, even after installing the patch which i got from the oracle website ....its showing "NOT ENOUGH PERMISSION" wit

  • Instance/object of StackTraceElement ?

    Hi I will appreciate if someone can help. I would like to create a object of class StackTraceElement. As soon as I do something simple like the following in class A: StackTraceElement strE = new StackTraceElement(); strE.getClassName(); I get a compi