Someone changed my icloud login password, and I can not activate the iPhone after   recovery, I do not know the username, but I have all the documents iPhone

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Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

Similar Messages

  • Someone changed my icloud login password, and I can not activate the iPhone after   recovery

    someone changed my itslud login password, and I can not activate the iPhone after
      recovery

    You could try to reset your password via a webbrowser here: https://appleid.apple.com

  • HT204152 what if someone has forgotten icloud id password and email id with which one signed in an iphone

    what if someone has forgotten icloud id password and email id with which one signed in an iphone

    Find your AppleId: http://support.apple.com/kb/HT5625?viewlocale=en_US&locale=en_US
      https://iforgot.apple.com/appleid
    how to reset password:
    https://iforgot.apple.com/password/verify/appleid

  • I got a new iPhone yesterday. The sales people set it up to use. I want to have all the apps, pics, etc from my iPod to be on the new iPhone. How do I do this from my iCloud backup  of the iPod??

    I got a new iPhone yesterday. The sales people set it up to use. I want to have all the apps, pics, etc from my iPod to be on the new iPhone. How do I do this from my iCloud backup  of the iPod??

    http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
    Go to Settings>General>Reset and tap Erase All Content and Settings.  This will erase your device.  Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
    This link gives another overview of backup and restore:
    http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US
    Be aware that photos should always be synced to a computer for archiving and that relying on a restore from an icloud backup may not return all (or any) of your photos.  Once on the computer, you can sync the photos to the new device...
    Syncing Photos:
    From device to computer...
    http://support.apple.com/kb/HT4083
    From computer to device...
    http://support.apple.com/kb/HT4236

  • HT1692 After synching, I updated to newer version of iTunes. I do not have contacts on my phone - but I have all the messages and photos there still. How do I find my missing contacts?

    After synching, I updated to newer version of iTunes. I do not have contacts on my phone - but I have all the messages and photos there still. How do I find my missing contacts?

    Still no success.
    My problem, in part, is that I have 2 iphones. I transferred one to another computer that now syncs with iCloud. The other phone I was updating today on my old computer. It was recognised by iTunes, and automatically synched. Then I updated it to a newer version of iTunes, and lost my contacts on that iPhone. I have trawled to Windows Contacts but to no avail.

  • HT1386 I am re-building my iTunes library, but still have all the content on my iPod Classic.  I have just downloaded some songs from the store and want to add them to the iPod, BUT when i attempt this the message asks if I want to delete all content on t

    I am rebuilding my iTunes library, but still have all the old content on my iPod Classic.  I have just download some songs from the iStore and want to add them to the iPod, BUT when I try to sync it asks if I want to delete all content from the iPod and add only the material that I have just downloaded from the Store.  I do not want to lose my old content, because it is very extensive.

    You are trying to sync to other than the one iTunes library you can sync to. You can copy music from multiple library/computer if you use the manual method of syncing. That method is described here
    iTunes: Syncing media content to iOS devices and iPod
    If you want to make this computer/iTunes library your syncing computer/library you have to restore the iPod on this computer/library. Restoring erases the iPod.
    You can redownload most iTunes purchases by:
    iTunes: Syncing media content to iOS devices and iPod
    To copy other music to the computer see:
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
    BTW this is the iPod touch forum

  • My iPhone I wanted to update music in MacBook Pro but I have never connected my iPhone to the Mac book and now older messages and apps would appear and music wouldn't play none of all 550 songs HELP

    My iPhone I wanted to update music in MacBook Pro but I have never connected my iPhone to the Mac book and now older messages and apps would appear and music wouldn't play none of all 550 songs HELP

    Welcome to the Apple Community.
    Unfortunately, if Apple simply allowed people to log into different accounts and download content, everyone would be using everyone could share everyone else's content and bypass the need to purchase anything. To protect against this, they limit you to logging into a new account to once every 90 days.
    If two or more of you, have different accounts and use only one computer, you should each have your own user account on the computer, to avoid the need to log in and out of iTunes.

  • I have the PE Mac 8 version and have downloaded the program.I opened the  initializer which halts 90% through checking my system profile. I have all the system requirements, what is wrong?

    I have the PE Mac 8 version and have downloaded the program.I opened the  initializer which halts 90% through checking my system profile. I have all the system requirements, what is wrong?
    Message was edited by: denconbe

    Yes I remove everything. I also have purchased the program and because I had this problem with the purchased DVD
    I downloaded the program thinking the purchased DVD was at fault but as I obtain the same result with both, there must be
    something wrong with my computer set up or it might be OSX 10.6.1 that is the problem! I will have to wait till monday.

  • I cannot get emails to download to my Thunderbird site, though I have not changed any settings or passwords, and I can still access my Xfinity email.

    I have talked to Comcast support and Comcast Security Assurance, and they tell me that the problem I am having with my Thunderbird email is a problem with Thunderbird and Mozilla since I can access my Xfinity account with no problems. On my Thunderbird email site, it says that it is connected to Comcast.net with my correct email, and that it is "downloading 1 of 19 emails", but they never come through. My husband and I use the same computer, but have separate email accounts. His is working fine. I checked all the port connections etc with Comcast, and they are all set up the same. We have not changed passwords or anything else on our email sites, and have been using this email program for 11 months, since we bought this new computer. It is a Dell OptiPlex 960 with Windows 7, and we have had no problems with email up to this point. I am thoroughly frustrated at this point and don't know what else to do. I understand there is no phone number to connect with Thunderbird......I am a 67 year old "non techie" female, so I would appreciate suggestions for me to follow be simple an explanatory! Thanks.

    First, is the Mute switch activated?
    Mute switch is above the volume buttons on the left side of iPhone.
    If you see red/orange color the the mute is ON.
    Also check Settings > Sounds > for New mail, Text Tone, etc.. have sound entries?
    If that's not the case try
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

  • I have paid TWICE and still can't convert a pdf to word. WTF???? I could have typed the ******* document in the hour and a hald I wasted with this ******** company. I need a refund bc your service sucks

    I have paid twice and still can't convert anything from pdf to word. I have an account. I am signed in and nothing happens. I want a refund of the 23.00 I paid twice already today. This is ********

    No -- I installed adobe acrobat -- and now, whether I'm signed in or not -- the little disc/save icon is whited out and it can no longer be selected -- when I open a PDF I can only save it to the cloud
    I am a physician, and a lot of what I look at is protected health information --- I can't be saving it in the cloud!!!  I have to find a way to disable this feature -- and restore my ability to save to my hard drive ONLY --
    Thanks -- but if you can tell me those things, I'll be grateful
    tried to attach screen shot to show you, but it was too big .......

  • How can I change my icloud email details and password on icloud

    how can I change my icloud email details and password on my iphone 5s tried all day without success, I have changed my apple ID and password thats okay.
    Joan

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I can't change the email on my iCloud account on my iPhone because I can't remember the password, and I can't remember one of the security questions. What do I do?

    I can't change the email on my iCloud account on my iPhone because I can't remember the password, and I can't remember one of the security questions. What do I do?

    Hi karen615,
    Welcome to the Apple Support Communities!
    If you cannot reset your Apple ID password via security questions, you can reset via email authentication. If you are not receiving the email, it may be necessary to contact Apple Support using the link in the Get help section toward the bottom of the article. 
    If you forgot your Apple ID password - Apple Support
    Best regards,
    Joe

  • I changed my Apple ID password and now I can't log into iCloud

    I changed my Apple ID password and now I can't log into iCloud.  In addition I am unable to sign out or exit the iCloud System Preference page and have to force a shut down using the power off button to get rid of it.  Does anyone know how to fix this? Thanks

    If the Preference Pane hangs, hit comand-option-escape and force quit System Preferences to avoid having to reboot.
    In order to sign out you need the original password if you have set up 'Find My ....'. However you can't now change the password back to the original one (as you are not allowed to re-use a password).In this situation only Support can help you.
    To contact  iCloud Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
    http://www.apple.com/support/icloud/contact/
    You will need the serial number of the covered hardware.
    If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

  • Someone had my apple id password and bought a game from the App Store. I've changed my password but is there any way to find he number it was downloaded to?

    Someone had my apple id password and bought a game from the App Store. I've changed my password but is there any way to find he number it was downloaded to?

    Contact iTunes support

  • I have changed my icloud user Id and password, but the old user ID still pops up and ask my password. I cannot delete my old icloud account.

    I have changed my icloud user Id and password, but the old user ID still pops up and ask for my password. I cannot delete my old icloud account as it keeps asking password of my old user ID. how can I rectify the problem?

    Hey HKKL,
    Thanks for the question. I understand you are having issue relating to the iCloud account after changing your Apple ID email address. The following article addresses this issue and potential resolution:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    https://support.apple.com/kb/TS5223
    3. Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't work, try these steps:
    1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    2. Tap Settings > iCloud and try to sign out.
    3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    4. Tap Settings > iCloud and sign in with the new Apple ID.
    Thanks,
    Matt M.

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