Someone changed my skype name and deleted my conta...

I went on holidays for a week, next time i tried to log in, the system did not allow me to enter
i requested a new password, and to my surprise, my new name was: [Removed for privacy] , like a joke name..
so anyway.. i set a new password and enter my new [Removed for privacy] account..
with no contacts in it..
so i ask google if its possible to change back my [Removed for privacy] name, to a human one, and to my second surprise, its NOT possible
So... how this happend? if its not possible, some error in the system did it?
or this is really possible, but not allowed to "normal people"
I need to recover my contacts and my older Skype name
Please if you have a clue of what could have happen, help would be nice

It is indeed not possible to change a Skype username., so it seems that someone else may have created a new account under your email address. Unfortunately, Skype doesn't send confirmation or validation emails to the email address registered when creating an account.
you may now need to contact customer service for further for further asssistance in regaining access to your account. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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... and also please see the instruction under "Hacked Account" in this FAQ article:
https://support.skype.com/en/faq/FA10946/what-should-i-do-if-my-account-is-suspended-hacked-or-compr...
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Hi, Anazens, and welcome to the Community!
Skype does not permit account names to be changed once they are created. Your only choice is to change the name as it is displayed, or to start over with a new account. Remember, you can transfer your contacts from your old account to your new account.
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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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These FAQ articles contain more information and details than space allows here:
https://support.skype.com/en/faq/FA94/what-is-a-skype-name
https://support.skype.com/en/faq/FA110/can-i-change-my-skype-name-in-skype-for-windows
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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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sectoid11 wrote:
I've already contacted support team 2 days ago but they don't seem to care too much!
Can someone explain me what is going on?
Hello,
CS should have responded by now. Let me know if you still have no response and I will escalate your issue for you. Your account may have been compromised.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Someone changed my skype name and deleted my conta...

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