Someone compromised my account and purchased a $50 gift card, who can I talk to about this?
Someone compromised my ITunes account and purchased a $50 gift card, who can I talk to about this?
Monica MurphyTFP I am sorry for the difficulties you have been experiencing while contacting our support team. Do you have a case number which I can utilize to review your interaction?
If you have not done so yet I would recommend that you review your installation logs to determine the cause of your install failure. You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
Similar Messages
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Can I use an Apple gift card to buy IWORK for my new IMAC? We got a $100 card with our purchase of our IMAC.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Type iWork in the search box and there they are.
You may also buy the iOS versions of the iWork apps in the iTunes App Store if you want to use them on an iOS device, such as the iPad. -
Someone accessed my account and purchased an app using my credit card. Can I cancel the purchase and charge to the card?
Change your password.
Alert your credit card company. Discuss reimbursemetn with them.
You can let itunes support know by clicking Support at the top of this page and then clicking the link under Contact Us. -
Can I transfer money to other accounts on my iPad with iOS 5.1.1? I created another account and put an iTunes gift card on it, but then I realized that all of my apps ere on another account, so when I recovered the password of my previous account, I had money on an account that I do not want to use. Can I transfer the money over?
Not on your own. Click here and ask the iTunes Store staff to put it back onto the card; they'll only do this if none of the balance has been spent.
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my account has been charged twice sufficient amounts. who can i talk to regarding the matter before i file fraud against itunes?
You can contact iTunes support here (there is no phone support) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, and select Purchases, Billing & Redemption
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HT1689 Is there a way to add money to my account without purchasing a iTunes Gift Card
There's an app I want and I have half the money I need for it. I'm wondering if I can just add money from a credit card with the exact ammount I need instead of buying a $15 iTunes giftcard
You can add a credit cart to your account. When you purchase somemthing, the gift-card balance will be used up first and then the credit card will be charged.
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How do i log into new iTunes account and use old iTunes gift card and redeem old #
Hello I recently disbled my emial that was on file with iTunes. when i tried updating my apps it told me i had to reset everything. so i did. my email and password! obviously i had to log out of all my itunes app store stuff on my phone. when i tried logging back in it told me i had to review some information. it told me i had to put in a method of payment. i dont have a credic card but i have an AmEx gift card. but thats obviously not an option.... I used to have an iTunes gift card on file with my old account. it had under a dollar on it but i dont think thats relevant of makes a diffirence. i was wondering if there was a way to redeem my old gift cards # so i can use my phone again and update apps! PLEASE HELP! thanx soo much!
Howdy! I have tried to change my Email address with Apple. Since I cannot access my old Email address, they will not let me change my password. Since I cannot recall my old password, they will not allow me to change my Email address. I am in a true Catch 22.
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why do I need to provide credit card if I am already providing a gift card?
Are you doing the correct process? Are you redeeming a Card or buying a Card?
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I purchessed Alice in Wonderland (1951)last nite for my daughter and I ment to pay with an iTunes card that I recieved as a gift. I was wondering if there was any way that I could swich payment from my account (Debit card) to the iTunes card on my account?
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs > http://support.apple.com/kb/HT5622
SHARING iTunes MUSIC
http://macmost.com/five-ways-to-share-music-in-itunes.html -
cannot send or receive yahoo mail or gmail from iPhone . installed ios 6 recently. tried rebooting the phone and deleting the email account and adding again but nothing works ! can someone suggest a solution?
Not sure about yahoo, but for gmail, I done the following:
Set up using Exchange on iPhone, it'll keep prompting for password. On PC use captcha option, log in to gmail account from PC after completingg captcha option, enter password on iPhone.
See how that goes for gmail, let us know.
Hopefully someone will have fix for yahoo. -
I would like to change my country from US to Thailand in the iTunes Account. I purchased some iTunes gift card to purchase some apps and since ever i was not able to change my account balance to 0.00USD which is needed in case I want to change my account country. I appreciate if some body can help with this
1) Buy something 75c or greater and charge the balance to a credit card.
or
2) Contact Apple and ask them to keep the 75c
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
Is there a way to use my itunes credit to send a gift card to someone else. I have credit on my account and would like to gift some of it but cannot figure out how to use the credit to do so. It appears I can only send a gift by charging to my credit card.
You cannot use gift balance for gifts.
Sorry -
Have a new computer and now cannot access itunes without knowing the answers to the security questions. Apple support cannot reset as we have never used a credit card when purchasing prior, have only used gift cards. Can provide apple id and password and all other account details but still no help. Have we to open a new3 account and start again, this means losing a lot of credit on the existing account?!
I have the same problem. I didn't set a rescue email for some reason. To find out weather you hav a rescue password: Go to appleid.apple.com, sign in, go to manage account and then password and security if you do there will be a link below telling you that you can send an email to it. If not the link won't be there. Hope this helps.
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Want to create Apple ID for both my children's IPad's. Tried creating new email account for my son and it will not let me. I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
I live in Canada and have a Canadian iTunes account. How can I buy an iTunes gift card for a relative who lives in another country?
Sorry, but it's quite possible that you can't. If there's an Apple Store in the country to which you want to give the gift, you can call them ask ask if they'll accept a Canadian credit card for a gift card purchase to be shipped to an address in the relative's country. If they won't, then you'd have to find an independent reseller in that country that carries iTunes gift cards who could accept your credit card, and there may be none.
Regards.
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