Someone else opened an itunes account with my email address

I attempted to change my email address on my itunes account and discovered that my current email address was already in use. I thought I must have registered it at some point and forgotten the password so I did the password reset. When I logged in, I discovered the account actually belonged to someone else.So obviously someone had the email address before I did and used it to open an itunes account that has never been updated. Since I've had the address for quite awhile, I can only assume that person does not use itunes anymore. I'd still like to update my account but can find no way to either close the other person's account or notify that person that they need to update their account. My other concern is that when I do update the account with my current email address, I worry that the person who previously had the address will decide to use itunes again and will end up in my account.
What do I do?
Thanks!

I see, oh you should definately take Carolyn's advice. I've needed to talk to an Account Security Rep a few times, and even though you may need to start the process online, they will talk to you on the phone in a case like this, as it's just too difficult to type out all of the complicated but critical details.
Regards

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