Someone else receives my facetime calls

Hi,
Since last saturday (3rd May 2014), I see that somelse is making and receiving my facetime calls. The first time, I saw on the phone of my girl friend that she was receiving a Facetime call from my account AppleID. This call was not coming my own phone. Both these phones (the one of my girl friend and mine) were one next to the other when we received this call.
Than we did some tests. When she called me on Facetime, sometime another person has responded (seems to be a little boy).
It seems both our phone received the call (mine and the one of the little boy) and the first who respond take the call, the other don't.
I don't know if my text on iMessage are concerned. No proof of that for the moment, but I have dought.
This little seems to be French, like me. And so I have a theory but I'm not sure of that. I think this little boy has got my previous phone number. Even if this is the cause, I don't know how to resolve it.
Please, could someone help me to recovery the property and the use of my Apple ID on Facetime ?
Thanks.
Teihotum

It is happening the same to me. I've been receiving FaceTime calls from my gf account for a few weeks, but it's not her. A guy with a mask is making the calls, but I am not sure he is american, since I am not able to understand what he says.
At the beginning I thought it was a FaceTime bug because I started receiving calls while I was already talking on FaceTime with my gf, so I didn't care at all and obviously I didn't answer. But last Friday the iPhone rang again and I answered and saw this guy.
We've been to the Apple store and we've called the customer care maybe 10 times and no one is surprised at all. Is it so common and normal that someone uses your Apple ID to call your relatives and/or your partners??
They just answered that you have to change simply your password, but this doesn't solve anything. In fact, the guy called again a few hours ago and the Apple senior manager decided to transfer our call to the network operator.
I'm totally disappointed with the answers from Apple, since the operators aren't able to avoid future calls from the guy and to dissociate his devices from my gf's icloud account!
I would be very grateful if someone could help me to manage this weird situation.
Thank you very much!

Similar Messages

  • Can my other devices open receive my FaceTime calls if we share an Apple ID

    Is it possible for others on my Apple ID to be able to receive my FaceTime calls?

    No, only if you use a different e-mail address on the other device.

  • Why can't I block certain people face timing and imessageing me? I keep receiving random facetime calls every 5 minutes got to the point where I have has to turn facetime off.

    Why can't I block certain people face timing and imessageing me? I keep receiving random facetime calls every 5 minutes got to the point where I have has to turn facetime off.

    I'm having the same problem, but it's also coming through on my computer, through my Apple email address.  I have a very short Apple email, and little kids are trying to facetime their little friends, and then when I tell them I'm not their friend, they FaceTime or iMessage me even more, thinking that I'm still their friend, and I'm just kidding around. 
    I can't block the kids before they call...I don't know who they are.  I want to restrict my FaceTime to only my phone number, and block all FaceTime and iMessage requests that are coming in through my email address.  Can I do that?
    I have another thread:  https://discussions.apple.com/thread/5840011

  • TS3367 if I receive a facetime call on my iphone, can I forward the call to my Mac?

    if I receive a facetime call on my iphone, can I forward the call to my Mac? Basically, I want to talk over facetime on my computer, but the calls always go to my iphone.
    How do I recive calls on my computer rather than my phone?

    NO you can't forward the call.
    You will have to answer on your Mac.  Whomever is calling you will need to use your apple id, to use the computer for facetime.
    using facetime http://support.apple.com/kb/ht4319

  • When I receive a FaceTime call, my mom's iPad and iPhone both receive the call. How do you fix this?

    How can I get my mom's iPhone and iPad not to receive my FaceTime calls? It happens when others try calling me.

    OK, did you check this on all devices?
    Settings/ FaceTime/ You can be reached by FaceTime at ...
    You must be sharing at least one e-mail as a point of contact.

  • How do you receive a FaceTime call on your iPad

    How do you receive a FaceTime call on your iPad

    Just my experience, but I've never had a screen protector on any of my iPads and have never felt the need to have one. You may want one if you don't use a case or cover, but otherwise I don't see that they're useful assuming you take basic care in keeping your screen clean and free of debris that might scratch.
    Regards.

  • My iPhone and my iPad are ringing at the same time when I receive a FaceTime call.

    I purchased anew iPhone 5s and an iPad Air last night. When setting up the iPad it asked did I want to use my number or my email. I thought I said email but every time my phone ring for FaceTime the iPad does the same. Please help!,,

    Many users use a free gmail.com email address for FaceTime and iMessage on their iPad.
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • TS3367 My wife just activated her Iphone5 and when we received a FaceTime call today both her phone and the IPad rang. When we answered on the IPad we could only see the calling party in a portrait view and not a landscape view. When we turned the IPad to

    My wife just activated her IPhone5 today and when we received a call to FaceTime both her phone and IPad rang. When we answered the call on the IPad the callers image only appeared in the portrait mode and any attempt to rotate the Ipad to the landscape mode did not change anything. Any suggestions?

    Ortho25 wrote:
    ...  when we received a call to FaceTime both her phone and IPad rang. ...
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    Ortho25 wrote:
    ... any attempt to rotate the Ipad to the landscape mode did not change anything. ..
    Settings > General > Lock Rotation..
    Understanding the Side Switch
    http://support.apple.com/kb/HT4085
    Orientation Lock
    Not all Apps offer this feature..

  • Received a Facetime Call from My Stolen Macbook Pro Today - Trackable?

    Long Story Short:
    My 15" Macbook Pro was stolen recently on July 28th 2011 while travelling to Boston .
    Today:
    My [wonderful!] 12 year old sister, who has been attempting to facetime my Mac from her iPod Touch since that time had a weird/(hopefully great?) thing happen
    - After a few attempts at calling my username with no answer, someone who was logged into MY account actually called her back. When answering the call, the camera was covered with hands, she was able to get a screenshot though it probably may not help much.
    - My immediate thought was to try and track the incoming IP where the call was made from. So after calling my ISP (Verizon FIOS) I was told that they had no record of any incoming/outgoing IP addresses communicating with my computer (I hope I'm describing it correctly)...which I know can't be true.
    - iPod Touch was connected through WEP Wifi to our Verizon FIOS Router.
    - I have already called the Philadelphia Police who are conducting an investigation into this. Waiting to hear back.
    - Am also going to visit my Local Police to see what they can do
    I am wondering if anyone can help point me in the right direction to track the IP of the call that was made. Any software which I can install to track any FUTURE incoming communication for the next time I try and call my account back.
    Thanks in advance!

    http://support.apple.com/kb/ht4319

  • Trouble receiving FaceTime calls on my Mac Mini using OSX Mountain Lion

    I have a Mac Mini using OSX Mountain Lion, an iPad 2, and an iPhone 4.  I tried to receive  a FaceTime call on my Mac but it was telling the caller that it was busy.  I was however able to call her iPhone from FaceTime on my Mac and we connected that way.  After our video conversation I tried testing this by calling my Mac from my iPhone.  I also received the message that it was busy.  I should also add that when I first received the call I had my iPad FaceTime turned on.  The iPad was ringing but not the Mac.  So I turned off FaceTime on my iPad and had her call me back again using my email address.  As noted it said it was busy.  Please help!

    Do you have different FT addresses on your Mini, iPhone and iPad?
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Could not disconnect from a FaceTime call on 5S running iOS8.0.2

    Received a FaceTime call this morning. Caller was using an iPhone 5S running iOS7. I have a 5S running iOS8.0.2
    Once complete neither of us could disconnect from the call. The usual "red button" was not operating. I finally powered off my phone and that forced the disconnect. Both phones now seem OK, but we have not used FaceTime since.
    Additional: I was on a home WiFi at the time. Caller was on the Verizon Cell system (no WiFi at that end.)
    Anyone else have this problem?

    Received a FaceTime call this morning. Caller was using an iPhone 5S running iOS7. I have a 5S running iOS8.0.2
    Once complete neither of us could disconnect from the call. The usual "red button" was not operating. I finally powered off my phone and that forced the disconnect. Both phones now seem OK, but we have not used FaceTime since.
    Additional: I was on a home WiFi at the time. Caller was on the Verizon Cell system (no WiFi at that end.)
    Anyone else have this problem?

  • Why is Facetime calling all my devices?

    I have an iPhone 5, iPad mini, and an iMac. All which I use the same apple ID. I know for a fact each device has a seperate e-mail or number to receive a facetime call. Although, when someone still calls me I still have all my devices ringing, nor is there an option for me to select a specific number or e-mail if I want to Facetime someone.
    Is this bug or by design for iOS 7?

    Hey there ffnwilliams!
    You should check on your "Send & Receive at" settings for your FaceTime and iMessage sections in your iOS devices. More information on these settings can be found here:
    Additional Information
    You can change the address that new iMessage conversations are started with in Settings > Messages > Send & Receive > Start new conversations from:. Note that this setting applies only to new conversations. If you would like to change the address from which messages are sent, first change this setting, and then delete the existing conversation and start a new one.
    iMessage responses will be sent from the address the recipient most recently messaged. For example, a friend sends you a message to your Apple ID. Responses in this conversation will be sent from your Apple ID, even if you've selected new conversations to start from your phone number.
    iOS: Using Messages
    http://support.apple.com/kb/HT3529
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • So I'm receiving these odd calls...

    So recently (the past couple of months), I've been receiving calls from some odd phone numbers.  Usually they call at the same time of the day (around 9:30am-10am EST) and they're numbers I've never seen before.  Today, the first call came from {edited for privacy} and the 3 subsequent calls came from {edited for privacy} (according to the caller ID on my phone).  Past calls have been from numbers similar to this but not always the same.
    Usually when I pick up, I hear some static but can hear someone talking in the background (like they butt-dialed me or something).  On the 4th call today I received, I asked "Hello? Is anyone there? Can you hear me?" and I heard a woman say "Okay" and then there was static and she hung up or we got disconnected. 
    I googled and found that 707 is the area code for northern California but the 82 number doesn't make any sense to me.  All signs point to South Korea (+82 is the country code for South Korea).
    Has anyone else received these phone calls or something similar?

    Since both numbers have 707, I suspect the 82 is a code for something.
    Which I did find this explanation."When you have a permanent block on your cell phone number you will need to dial *82 before dialing the number you are calling."  So it is a cell number in the 707 area code calling you. Basically it is a code for some cell companies to block the name of the caller but not the number.
    Why not do a block on those two numbers for a short time using the blocking option via Verizon.(Do not include the 82 for the second number)
    Log into you account, click on the HOME tab and choose Block and unblock numbers.

  • HT204380 Why does my I pad not ring when I have a FaceTime call

    Whenever I receive a FaceTime call it does not ring I have checked in settings to make sure the noises and alert ect. Are all turned on.u

    This used to show up as a question with some frequency - but i havent seen it in the last year.  used to be a pad 2 issue, and I see you have a pad 2.   While i had the pad 2, that would be a problem from time to time - but went away, and I was never clear on the cause.
    So - the basics.  You have already checked in notifications, and the alert spound is on.  Ringer and alerts volume slider is not all the way down?  (this is the only app that uses the ringer - as far as I know)
    System sounds are on?  (pad is not muted)
    I would suggest you continue to play around with the settings.  (You can facetime yourself from your iphone -if you are so equipped - so quick tests are easy)

  • I can't answer Facetime calls on my iPad.

    when I receive a Facetime call, I can't answer. Whether it's the slide answer when it's been sleeping or the red or green button when it's not, nothing happens when I try to answer.

    TThanks for the reply. I've been through everything on the troubshooting check list & restarted. Since I wrote the previous pots, things have got worse.now I can't make Facetime calls either. Before I just couldn't answer them. One thing, Skype is working. Oh, by the way, I am completely updated to IOS 8.0.2 & I am now at a loss as to what is wrong with Facetime!

Maybe you are looking for

  • My Time Machine can't see/connect to my NAS Thecus

    Hello, I have NAS Thecus  N7700Pro V2. I got it to be my network storage and I enabled teh AFP in my NAS to be able to use my Time Machine backup. My current OS is Lion 10.7.5. When I open teh Time Machine and try to connect it to my NAS it can't see

  • Posting Document Split by Personnel Area

    PC00_M99_CIPE transaction has default posting variant SAP and this variant splits the posting document by based on company code. Is there anyone who can guide me how to create new posting variant which uses the Personnel Area? Is this possible? Thank

  • Webcam problem with flash player

    Hi, I am using flash v10.3.181.26 on a win7 machine with IE9, and trying to make it work with a virtual webcam (a directshow filter in the video capture category). I notice that the available formats are enumerated (I420 352x288 , RGB32 352x288 ) by

  • Can't Install Lightroom 2 to Mac OS X Version 10.7.5

    I have Lightroom 2 and never installed onto my Macbook Pro. I have since updated my software accordingly and now they don't 'play' well together. Can someone provide me with a work around? Thank you!!!!

  • ITunes freezes when adding artwork

    every so often when I'm adding albumart to iTunes my cursor freezes on the box in the bottom right corner, with no easy way to get it unstuck  (looks like this - http://i247.photobucket.com/albums/gg155/Mo-Dilla/frozen.png). I have to quit/restart in