Someone else's apple id pops up when I try and download an app.  How do I change it to mine?

Someone else's apple id comes up when I try and download an app.  How do I change it back to mine?

Settings > iTunes and App Store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

Similar Messages

  • My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly.

    My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
    Has anyone else had this problem? If so how can I fix this?

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
    Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID).  If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

  • When I try and download an app (iphone 4s) , from the app store a message pops up saying "Not connected to the intunes store

    When I try and download an app , from the app store a message pops up saying "Not connected to the intunes store".

    Try resetting network settings... settings>general>reset>reset network settings

  • When I try and download an app from the app store it says your apple Id has been disabled How do I fix that

    When I try and download an app from the app store it says your apple Id has been disabled How do I fix that

    See:
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    Apple ID Disabled: Mystery FINALLY...: Apple Support Communities

  • When i try and download an app i get an error message saying 'error 1004 please try again later' what is this, and what shall i do?

    When i try and download an app i get an error message saying 'error 1004 please try again later' what is this, and what shall i do?

    That's what I found about error 1004 in this article: http://support.apple.com/kb/TS1275
    Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT1977 When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

    When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

    With a standard account you need a valid payment method even for free apps.
    From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
    Contact iTunes

  • When i try and download a app or a song it says waiting for about 3 secs then just doesnt download

    When i try and download a app or a song it says waiting for about 3 secs then just doesnt download

    someone please help

  • Getting this message when I try and download an app... We're sorry, we cannot complete your request tot he Itunes store

    getting this message when I try and download an app on my new Iphone 4s... We're sorry, we cannot complete your request tot he Itunes store

    Same here.
    The account I always use shows this error when I login itunes
    But other accounts that i rare use is fine

  • HT1688 When i try and download an app it says cannot connect to itunes store

    I have the ios 7 and everytime i try and download an app it tells me cannot connect to itunes store

    Try either or both of these for help.
    Can't connect to the iTunes Store - Support - Apple
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

  • When I try and download an app it is saying my billing security code is invalid, but it was working fine

    When I go into  download an app in the appstore it is saying my billing security code is invalid,It was working fine before.

    Same thing happend here.  Yesterday I called and chatted with a lady who told me right away that they are having issues with people validating their credit cards.  She told me to contact support by email, which I did twice, they replied with the following:
    1. Contact your bank or credit card company and ask to speak with the fraud/security department.
    2. Tell the representative that your security code is being rejected. Ask them to review your account to see what might be preventing you from using the card to purchase from the iTunes Store. Ensure that they thoroughly review your account until they locate and resolve what is causing the issue.
    3. The bank or credit card company will need to remove any holds on your account.  The bank or credit card company could also bypass the authorization process.
    I tested my card with another trusted service who asked to verify with the security code and it worked fine.
    I guess at this point you could call your bank (just in case) or just wait.

  • Why do I get this error (The request timed out.(102)) when i try and download an app from the mac app store?

    I have been trying to download the new updates for Aperture , Safari, and Iphoto. I click update and it gets the download bar but it doesnt get passed 0 KB when downloading the apps. Previously I had gotten the NSURLErrorDomain error -3001.)(102) but that stopped. Why is it doing this?

    typing
    http://swcdn.apple.com/content/downloads/53/02/041-8081/2jwp4wjrwygtm4lc608qy4h0 %20n4a9yyq37g/Safari6.0.2Mountain.pkg
    in the Safari address bar will download the update, but at the moment the Apple servers are very slow.

  • I have redeemed a gift card and this is showing as my itunes balance but when I try and download an app it won't let me

    I redeemed a gift card on to my daughters Itunes account however everything she downloaded came off my credit card.  I have now marked this as NONE expecting this resolve the situation, however now when she tries to buy music or apps it won't let her.  We can see her balance on the laptop but not on her IPOD Touch 5.  Can anyone help?

    What message are you getting?

  • HT4623 When I try and download something from iTunes, it says that my apple Id has been disabled. What do I do?

    When I try and download an app from the App Store it says my apple has been deleted

    If changing your password does not solve, then contact itunes support

  • How come someone elses Apple ID Shows up when I try to update my apps

    How come someone elses Apple ID Shows up when I try to update my apps? It's Grey and won't let me change it. I've signed out and resigned in, but this very odd email address always shows up as my apple ID. Please help if you can, I just need to update some apps.

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove may not be the one named in the update notice. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    1. Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
              File ▹ Find
    from the menu bar. In the search window, select
              Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
              Other...
    A sheet will drop down. In that sheet, select
              Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    5. Quit and relaunch the App Store. Test.
    If you find these instructions confusing, ask for an alternative method.

  • ID pop up when trying to use updates is incorrect how do I change it

    ID pop up when trying to use updates is incorrect how do I change it

    Hi Susanna,
    The ID that is showing when you try to do updates is the ID that was used to purchase the apps. Apps are forever tied to the ID that they were purchased with.
    Did you have an old Apple ID that you purchased them with? Or did someone else purchase them?
    Cheers,
    GB

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