Someone else's bill is showing up on MY account

I was on line checking out my account where I have linked services (wireless and Uverse) when I notice a DSL account! It is NOT MINE. I can see the customers phone number and email! I immediately called ATT. I was shuffled from person to person 3x in an hour! Last person disconnected me. Never called me back. I had to work! 4 days later still not fixed. I called the number on my bill. Nice woman. Said she and her husband just got DSL. Said they'd call. ATT FIX IT!!

Hello, !
Thanks for posting. I'm sorry to hear this account is somehow showing up linked to yours. We would be happy to get this fixed, so please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue.
You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. In the meantime, feel free to message me with any other questions or concerns.
-Mariana

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