(Someone else with a) Problem submitting a Book order
I have now tried 5 times to submit the same order. Each time I get the following e-mail back:
"Unfortunately, we were unable to process your order because the files received contained data that was unreadable or otherwise unprintable. Your order has been cancelled and your credit card will not be billed.
This was caused by one of the following:
1. Upload Error. Loss of connection or file corruption during order upload may cause an incomplete order. Resubmitting your order usually resolves this issue.
2. Low Disk Space. If your computer is running on low disk space, your files may be assembled incorrectly. Create more space by deleting unused files.
3. Unreadable PDF file or image files. Files are sometimes assembled incorrectly due to CMYK or Grayscale color space. Use the RGB color space for best r esults.
Please make the necessary adjustments and resubmit your order for processing."
In terms of Point 1 no files are corrupted (as far as I know) and my connection is excellent.
Point 2 - I have 1.75TB of space!
Point 3 - I do not have pdf files in the book. I do shoot in RAW on a Canon 40D. I wouldn't think this makes any difference since iPhoto just uses the jpg files any way. The total file size I am sending is 37MB - if it were the RAW images being sent it would be more like 440MB.
I have looked elsewhere on this forum and followed the advice given as to "Previewing Book". When I do this, no errors appear in the pdf "Preview Book" creates.
Any help/advice would be greatly appreciated. I'm gutted over the amount of time I spent creating the book and was hoping to provide my wife with a really nice present for Christmas!
Regards
When they mentioned an unreadable PDF file they were referring to the file that iPhoto creates of the book for uploading and printing. Create a PDF by by starting to Print the book locally and select PDF->Save as PDF. This will create the same PDF file that iPhoto creates. See if it will open normally with Preview, etc. It's also a good time to proof the book to make sure there are no typos, all text displays as expected, etc.
Also check to make sure your photos are all RGB mode with the sRGB color profile and no black and white photos with the grayscale color mode.
Similar Messages
-
Someone else with same problems?
I have a kt4-ultra and i wato to know if someone else have or had my problem...i have i xp 2100+ and i am not able to run it at fsb 133 mhz i must set it to 125 mhz...
I haven't found solution at this problem....(temperature ok...400 w ali ok...ram ok...sk video ok...everything ok)
am i the only one with this problem??
Let me know pleaseG7LNO,
54C seems a little on the high side to me. It's within AMD specs, but I do not like the word, "Thermal Death".
Below is an example of my system, and the temps that apply to it. My system is not overclocked.
I have a 2400+, KT3 Ultra2-R motherboard, and just recently replaced the Dynatron cooler to a Thermalright SLK-800 with a Vantec Tornado turned down to 4000 RPM. While surfing the web with Norton running, MS messenger, Outlook Express, and four IE windows open, my CPU temps at a room temperature of 78F are: CPU-37 C, System 32 C. Cranking up the voltage to the Tornado and the CPU temp drops to 35C. System temp stays the same at 32 C.
When I use Sisoftware Sandra utilizing the CPU arithmetic and multmedia burn-in for one hour which places 100% load on the CPU, my CPU temp never goes over 39C and system temp rises to 34C; Vantec Tornado is set on high during full load tests.
The Vantec Tornado may be a bit of overkill at full voltage, but at 4000 RPM it is very tolerable. I truly believe the SLK-800 is very capable of excellent cooling with lower and quieter CFM fans. Big D1 -
Sorry, someone else with network problems
I'm at my wits end here, I'm posting this from work so details may be fuzzy, sorry. I have internet through our cable provider, I have the internet coming through a Belkin wireless router. I'm not sure of the model number at the moment, but it is only about 4 months old and when I bought it I did some research and it was deemed to be compatible. Internet has worked intermittently on all our devices (Mac Pro, Macbook (wireless), mini (wireless), Touch(wireless)) since the purchase. The internet has dropped out but if the router is reset it comes back on it's own. For 2 days internet has not worked. I reset modem/router, I plugged in my Mac Pro directly into the modem and it works fine. I can see the router config page if I type in the routers IP on my Mac Pro or any of the wireless devices. If I click on the Network Assistant it tells me that the internet connection is fine and I may have spelled www.apple.com incorrectly. If I plug the modem into the router it shows activity on both the router and the modem. I have changed cables.
I'm not a network guy (that's a big reason why I buy macs) so I don't want to go mucking about too much, last time I did that I ended up wrecking an Airport Express card.
Any help would be appreciated.
ThanksYou might try setting your Network DNS numbers. You can find them on your modem's status page. Connect directly to your modem. For me, I open safari, type in the modem's local IP, 192.168.1.1 (that should be the same as your router address). Look for two DNS numbers, for my verizon connection they are 68.238.112.12 & 68.238.96.12. Enter those numbers, one under the other, in the DNS field in the System Preferences/Network/TCP/IP box, for Tiger. Leopard has it's own DNS Tab. You might want to go to Belkin's site and see if there is a Firmware update for your Router. Even if it's new, there might be an update out. Good luck.
-
Problems submitting a book order
It has been virtually impossible to purchase my book created on iPhoto. It takes ages to assemble (seems to hang at last page) and then starts to transfer the book and crashes about 25% of the way through saying 'an error occurred uploading one of your files, try again' and then disconnects me from the internet. I have tried various solutions as requested but nothing seems to work. Has anyone else encountered this? Really frustrating and has taken the shine off trying to organise a Xmas present (I thought it would be easy!!!)
Desperate in Dorking1 - preview your order to be sure it is ok - http://support.apple.com/kb/HT1040
2 - make sure your internet connection is good
3 - try at different times of the day - there have been several reports of intermittent overloading that caused problems ordering this Christmas season
LN -
Can I share my iCloud Photostream with someone else with a different Apple ID? How?
Can I share my iCloud Photostream with someone else with a different Apple ID? How?
Yeah no kidding.
I have a big paid up MobileMe account with tons of gallery stuff - this will all go away for me in July, and I'll miss it - it took no learning to use, and it was built into everything - just intuitive to post to a gallery password protect it, and send a link to a friend. Click click done!
It bothers me a lot when features I really enjoy and use are pulled in these half baked new apps and services.
iMovie used to be quite good, but the new one is very restrictive - it's a step backwards in some ways.
MobileMe was fine, but iCloud takes away the Gallery???? - another step backward.
We use some iPhones at work for shooting some videos and technical engineering photo's, and while it's pretty cool that the iPhone photo's get put on the photostream of "Jason's iMac", I don't have instant access, and I would really like to be able to do that. If it could be done, then I can stay at home and work sometimes and I can get the photo's automagically.
Apple - please fix this. -
Unable to download iOS 6.1.3 update. Says it is unavailable. Anyone else with similar problem?
Where are you trying to download it from? It is certainly available - it is the current iOS.
-
i can no longer shoot directly into phaseone software - neihter version 6 or 7 - since i use my new macbook pro with retina display. pictures are not transfered from the camera into captureone. anyone else with this problem? any solutions?
My eyes just glazed over...Please in the future break down each of your issues with paragraphs separated by two carriage returns. It would be much easier when trying to address your issues.
Go to Apple menu -> System Preferences -> Keyboard and Mouse -> Mouse
And edit your mouse settings to do what you want it to do.
Secondly, this is not the place to vent. If you have a complaint, there is:
http://www.apple.com/feedback/
or http://www.apple.com/contact/
We are just end users here helping other end users.
Third, from my understanding, it would appear you are concerned about the noise the hard drive makes when it falls asleep? Why not put your machine in screen saver mode instead? Apple menu -> System Preferences -> Energy Saver turn off all Energy Saver settings, or set them to run Never.
Fourth, if your machine was purchased just a few days ago, you may still be able to get an exchange from the store, quicker than you can get a repair done. You may want to look into that possibility.
Fifth, it does appear you found the Logic forum. I would persist in asking there how to solve your technical issue with Logic regarding the audio. It may be you don't have to do anything special to the hard drive. Remember audio can be transmitted by wire, avoiding ambient sounds.
Good luck! -
Safari crashes and shuts down every time I visit Grays Online. Anyone else with this problem?
Safari crashes and shuts down every time I visit Grays Online. Site usually flicks off in under a minute. Anyone else with this problem?
The website may need more memory than you have available if you are running iOS 5.1.1 on the original iPad. Try some basic troubleshooting steps. Maybe quitting all apps might be the best thing to try.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Quit ALL apps completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
i have a 2008 imac with snow leopard. i installed update 10.9.3 not realizing it's best for Maverick's users. Now my Itunes 11.2.2 won't burn playlists to CD. Anyone else with this problem? CAn I uninstall the 10.9.3 update? Also my HP scannerwill not save the displayed scanned document since this update! it just saves gray.
If you have your old system backed up then erase the drive and restore your backup. If you don't have a backup then backup your entire Home folder. Erase the drive and install Snow Leopard after which you can restore your Home folder from the backup.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. Be sure you configure your initial admin account with the exact same
username and password that you used on your old drive. After you finish Setup
Assistant will complete the installation after which you will be running a fresh
install of OS X. You can now begin the update process by opening Software
Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Or you can:
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo). -
I have a LG Lucid phone and after the recent LG software update, I have not been able to import my Outlook mail. Anyone else with this problem?
Connecting through email is extremely important these days donhinson. Let's get this fixed today. I first recommend removing the email account and readding it back to your device.This will help reset the settings. Listed below are steps to check the email settings, outgoing, and incoming servings.
1.From a home screen, select Apps (located in the lower-right).
2. Select Email.
3. From an Inbox, select Menu ( located below the display).
4.Select Account settings.
5.Select Account display name.
6.Enter an name then select OK.
7.Select My name.
8.Enter the name then select OK.
9.Select Signature.
10.Select the desired signature.
--To add a custom signature, select New signature (plus ( ) symbol located in the upper-right), enter the signature then 11. select Save.
12.Select Retrieve interval.
13.Select one of the following:
--Manual
--5 minutes
--10 minutes
--15 minutes
--30 minutes
--1 hour
--2 hours
--4 hours
--8 hours
14.Select Maximum emails to show.
15.Select one of the following:
--20 messages
--40 messages
--60 messages
--80 messages
--100 messages
--200 messages
--500 messages
--1000 messages
16.Select Delete from server.
17.Select one of the following:
--Never
--When I download from server
--When I delete from device
18. Configure the following as appropriate:
-- Enabled when a check mark is present.
--Forward message
--Forward attachment
19. Select Change login settings.
19. Ensure the following settings are correct then select Save:
--Username
--Password
--Email address
--INCOMING SERVER SETTINGS
--POP3 Server
--Secure type (e.g. Off, SSL, TLS)
--Port number
--APOP secure login
-- Enabled when a check mark is present.
--OUTGOING SERVER SETTINGS
--SMTP Server
--Secure type (e.g. Off, SSL, TLS)
--Port number
--Authentication. Enabled when a check mark is present.
--Username
--Password
I hope the information above is helpful.
KinquanaH_VZW -
Tried to download itunes update 11.1.4. At 99% IE said, "This program contained a virus and was deleted." Anyone else with this problem? What do I do?
Hi JEOQ,
Thanks for visiting Apple Support Communities.
You may find the information and steps in this article helpful with downloading iTunes:
iTunes: Downloading iTunes for Windows using Internet Explorer
http://support.apple.com/kb/ts3212
Best Regards,
Jeremy -
Option in MAIL to "Add to iPhoto" isn't working after updating to Mountain Lion. Anybody else with this problem or sulution?
A brief search. Or even glancing at the "more like this" list to the right will show that this is a known problem and there is no current solution. Workaround includ saving to the desktop and importing from there or opening in Quick Look and adding to iPhoto from there
LN -
My Sennheiser MM550-x connected perfectly with iPhone 4s. It does not connect with iPhone 5s bluetoth. Ayone else with this problem?
Hey araho!
Here is an article for you that will help you troubleshoot this Bluetooth issue:
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
My Ipad reboots over and over again could someone help with my problem?
My Ipad reboots over and over again, could someone help with my problem?
Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo.
-
I recently purchased the 16GB 5s. I didn't notice this before, but when I attempt to take a photo with the flash in the "on" position, the flash only works sporadically when I take a picture with the phone vertical. Anyone else with this problem?
I recently purchased the 16GB 5s. I didn't notice this before, but when I attempt to take a photo with the flash in the "on" position, the flash only works sporadically when I take a picture with the phone vertical. Anyone else with this problem?
Maybe you are looking for
-
Windows 7 home premium won't let me install HP Officejet Pro 8500 A909
I've tried downloading Windows 7 drives from HP but I still get and x saying isn't supported by this OS. Is there anything I can do? Thanks
-
How to pass table values in Create Bapi Wrapper
Hi All, Am using create BAPI Wrapper in that how to map the fields inside BAPI Import Structure . Thanks&Regrads, Arun
-
ITunes crashes whilst downloading/restoring/syncing.
My iTunes simply crashes whenever it is doing anything, whether it be syncing (usually after 33 songs, won't sync any tv shows), restoring (I have a dead iPod now, can't restore) or downloading. I have tried everything I knew (using older iTunes, usi
-
Audio on dv2700 after downgrade to XP
Dears, I downgraded to windows XP due to project application. now i need drivers and specialy audio drivers. any help on that please.
-
Hi there, Fist off I apologise if this question seems ridiculous but please bear with me. Would I be correct in saying that should I require a thumbnail pic which acts as a link to a larger image to look sepia or B/W but change to colour on mouse ove