Someone Got A How To For Adding Video?

The examples cited in the Apple tutorials are for Macs from what I can find... and I see a ton of people posting on this topic and not getting answers... soooooooo...
I have a friend with a new 30GB video iPod...all the updates have been run for iTunes and the device. The video in question is an MP4, and iTunes reports it's in the correct format as it doesn't want to convert it. The video was made with Nero Recode. It's in the iTunes Videos library on the PC in Movies where it should be, but the Video options in the Preferences option are grayed out, as a number of others have reported when I do a forum search.
We all know this device will play back videos...and I know some people have had luck with Videora...but why should the device seemingly not accept a video it says is okay. Recode is way easier than nearly any other program I've seen, and has a ready H.264/AVC-AAC conversion that should make it ideal for the iPod.
Okay...any help out there?!?!? Thanks!
iPod 30GB   Windows XP  

Welcome to Apple Discussions!
If the video tab in preferences for the iPod is
greyed out, that usually means you are not
automatically updating. Try setting the iPod to
automatically update. Does that help?
btabz
Thanks for the suggestion...
Is it necessary to have to have Auto-Update enabled
just to add video? And if so, why? Isn't there a
manual way to add videos to the device as well? The
Apple How-To screens show a ready way to simply drag
and drop if you have a Mac, why not with a PC?
And actually...Nero Ultra 7, which I just tried, now
has a ready-made video profile just for iPod Video,
and especially with AVC, the results look very
promising.
Again, thanks to any and all for their help and
suggestions.
30GB   Windows XP  
Well...on this end anyway, enabling automatic updating did nothing to add videos to the device. I tried, and failed, and I cannot manually drag videos to the iPod as those who have Macs can... which is a major problem in the Windows software at this point. For users who want to use iTunes and have different playlists on their iPod than the PC, using the auto update feature appears to basically butcher that as well.
Again, I appreciate the suggestion...any others out there? These forums are just littered with people having this same issue, and I haven't seen any real "how-to's" from Apple, where they need to be coming from.
And to Apple, if the answer is to reboot, reset, and reinstall, etc., as I've seen on some of these forums, that's frankly the same pseudo "solution" AOL used to offer in the bad old days for all of their issues...and even AOL has managed to largely get past that debacle.
  Windows XP  
30GB W/Latest Updates   Windows XP  

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