Someone hacked into my account

someone hacked into my account and purchased about 500 euro, who should I contact in iTunes? I have alreday blocked my credit card but I need to contact Apple can someone tell me how to do it?

Change your password.
Talk to your credit card company about reimbursement.
If you would like to contact Apple, then click Support at the top of this page, then click the link under Contact Us.

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Someone hacked into my account and spent my gift voucher!!! How do I report this???

Someone hacked into my account and spent my gift voucher!!! How do I report this???
They purchased Kingdom Conquest for the iphone and I don't even have an iphone!!!!

This is sooooo frustrating! I had $30 of credit in my itunes account and some a**hole chinese company stole it last night. I am getting married next June and was going to use those credits for some of my wedding reception songs! Fkkers!
Dear Wendy Ott,
Your Apple ID, [email protected], was just used to download 胡莱三国 for iPad from the App Store on a computer or device that had not previously been associated with that Apple ID.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Apple
From Pay Pal (for the tax on the item, I only had $30 in credit in my itunes account):
Receipt for Your Payment to iTunes Store
X
InboxX
Reply |[email protected] [email protected] to me
show details 4:21 AM (3 hours ago)
Nov 6, 2011 02:21:00 PST
Transaction ID: 2SH3797727406781Y
Hello Wendy Ott,
You sent a payment of $2.13 USD to iTunes Store
([email protected])
It may take a few moments for this transaction to appear in your account.
Merchant
iTunes Store
[email protected]
Instructions to merchant
M1KHQB2BW3: Gift
DescriptionAmount
iTunes Store purchases.$2.13 USD
Subtotal$2.13 USD
Total$2.13 USD
Payment$2.13 USD
Payment sent to [email protected]
Receipt ID: B-8RU38135GB312133E
I HAVE SENT AN EMAIL TO ITUNES (nice they dont have a phone number to call) AND I AM HOPING I CAN GET MY CREDIT BACK SINCE IT WAS CLEARLY A CREDIT AND NOT A CREDIT CARD USED.
UGH **** ME OFFFFF!

Has someone hacked into my account?

Hello,
I recently went into my app store to update some apps.
When I tapped Update, I was asked to sign in. I did so, and then I was told that a new device had logged into my Apple ID and attempted to purchase an app, and I needed to verify my account information for them to do so. I have not bought a new Apple device for 1 and a half years.
Is this an account hack? It happens every time I try to update an app but I don't want to verify my account because it might be a hacker trying to spend my money!
Please help, I only wanted that Skype update!

You have to verify the account like the message says.
Why am I sometimes asked to verify my Apple ID by email?
When you create a new Apple ID or make certain changes to your account, Apple will require you to sign in by following the link in a verification email. This is to help protect your identity and keep your account secure. Some Apple services, such as FaceTime and GameCenter, require email validation.
How do I verify my Apple ID by email?
Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify.

Can i get my money back after someone hacked into my account and bought something with it?

I got an email telling me that someone in another country used my Appstore account to purchase something. I checked my bank statement to see if this was a hoax message but it is true as I can see the same amount from the same country withdrawn from my bank account.
I changed my Apple ID password afterwards, but is there anything I can do/that Apple can do to get the money back that was stolen from me?

Your best bet is to work with your bank to get them to reverse the charges by filing a fraud complaint.

Someone hacked into my account. I originally had $58 some dollars in it. He bought Japan Life for $49.99 and now my account is 32 cents. How do I get my money back?

Account got hacked, and money was stolen.

Change your password first.
You can try contacting itunes support.
Click "Support" at the top of this page, then click the link under "Contact Us"

Someone hacked into my account and used up my credit of $50

I received an email that someone made a purchase using a device that was not associated with my account. Then I see that someone bought a game for $49.99, using up my $50 credit from a gift card. I changed my password. Do I need to do something more? I contacted apple about a refund but have not heard back yet.

Did you follow the instructions here > How to report an issue with iTunes Store purchases
If so, you should receive an email confirmation since you have reported the unauthorized purchase in approximately 24 to 48 hours.
Read here > Apple ID: Tips for protecting the security of your account

Is someone hacking into your account and stealing your money common?

I lost $64 cause someone did it to me... It ***** a little bit is there anyway of proving it wasn't you and getting your money back. Or at least finding the blighter that stole my money...
Cheers

I don't have a credit card, it was just I tunes vouchers... so it's not that big of a deal but still kinda annoying

Someone has hacked into my account and sending emails (iCloud) pretending to be me. I've changed my icloud password. Do i need to do anything elase?

Someone has hacked into my account and sending emails (iCloud) pretending to be me. I've changed my icloud password. Do i need to do anything else?

You should consider enabling two-factor verification on your Apple ID, to further protect it. Without doing that, it's entirely possible that a hacker who gains access to your account in the future could take control of your Apple ID away from you entirely.
You also should consider whether any confidential information might be stored in iCloud. If you have made the mistake of putting a list of passwords in the Notes app, for example, that list should be considered compromised, and all passwords should be changed (and removed from the Notes app).
If you used the same password as your old iCloud password for other accounts, you need to change the password on all those accounts.
You should also alert your contacts that your e-mail was compromised, so that they are cautious about trusting any attachments supposedly coming from you. Keep in mind that the spammer can continue to "spoof" your e-mail address on the From line of new e-mail messages, even without access to your e-mail account.

HT1933 I have just received a bill from I-tunes of which is £3,500 ,someone must be hacking into my account ,please can someone contact me ASAP

Hi apple
I've just received a bill for £3500 from I-tunes this can't be right ,sounds like someone is hacking into my account ,please can someone contact me ASAP
T E Avory
<E-mail Edited by Host>

It may well be a fake. One such phish claims that some purchases have been made and asks you to sign into your account to confirm or report the problem. If that's what the email you received says, it's almost certainly a fraud. To see what's really been purchased through your iTunes Store account, check your purchase history:
http://support.apple.com/kb/HT2727
If these purported purchases don't show up there, then the email is a scam.
For future issues, please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
Regards.

HT201303 Help! Someone hacked into my apple account and and made purchases, what should I do?

Someone hacked into my apple itunes account and made purchases, and changed the address and credit card information. What should I do first?
Thanks!

Change your password.
Report the incident to Apple : iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
If any charges were made to your credit card you should report them to your credit card company.

HT204088 How on earth did someone hack into my iTunes account and charge my visa/debit card? I didn't know until I got my bank statement with a fake phone # to call iTunes has this happened to anyone else?

How on earth does someone hack into my iTunes account and charge my visa/debit card? I got no emails from iTunes, so I know it's not them. This has happened twice to me and it's after I take out my credit information. I found out because of a bounced check, plus my bank statement had all the charges on it. They start small with just a few dollars but they do it every day sometimes twice a day. Then next to where they tell you who charged it, it says iTunes with a bogus phone# to call? In total they stole $224 from me. I was lucky my bank refunded the money stollen. Has this happened to anyone else?

People get their accounts hacked all the time. It's unfortunate, but true. To prevent this in the future, you need to:
- choose a good password, with a mix of upper and lowercase letter and numbers, that someone wouldn't be able to guess by stalking you on social media sites
- be aware of surroundings when entering a password, to be sure nobody's looking over your shoulder
- be cautious of what you do on open wifi networks (ie, networks that do not require a password to join)
- use a different password on each site
- use a password manager so you don't have to remember all those different passwords

I had someone hack into my Itunesaccount and buy something How do I get it taken off?

I had someone Hack into my computer and purchase an App , I do not know who this is. How can I get it taken away and get my Money back?
In had received a $50.00 gift card from my husband for Valentines day, the next thing I know , I have .83 cent left on my acccount.. Please help!!!!

you cant delete the app from your acct, once something is purchased with your apple id it stays there for life, you can hide it though, by going to itunes store on ur itunes program on comp, you can then go to purchased and click the x on the app there, it will hide it, but in the meantime you need to contact itunes store via the expresslane @
expresslane.apple.com and file a case with the itunes store choose itunes, itunes store, then account redemption and billing, they will refund the money to you.

I know someone hacked my icloud account how do i go about proving it??, I know someone hacked my icloud account how do i go about proving it??

How do i prove someone hacked my icloud account??

So you are saying someone broke into Apple's extremely secure iCloud servers to get access to your account only?
Or you are saying someone knows your iCloud password and used it to access your account? Because that is not hacking.
Do share your Apple ID with anybody?
How you prove it is hard to say. Post something in your iCloud account, in Notes or Pages, only you would know is there. If the person you suspect of hacking suddenly knows it too, you can be reasonably confident he does know your password to your account and is accessing it (different from hacking it).

Someone got into my account and changed email and security questions

Someone got into my account and changed email and security questions and they ask for them but i do not know them and i just put 40 dollars on there
<Re-Titled By Host>

iTunes Store- What to do if your account has been compromised
Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Did someone hack into my Mac?

I have been having problems with my trackpad. Sometimes it works well, but other times the pointer just moves around the screen for no apparent reason.
Is it possible that someone hacked into my Mac? Maybe through an email or facebook?

There are several possible causes for this issue. Take each of the following steps that you haven't already tried until it's resolved. Some may not be applicable.
1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
2. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor in response to user input, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
3. Boot in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you reboot as usual, stop here and post your results. If you can't boot in safe mode, do the same. If you booted in safe mode and there was no change, go on to the next step.
4. Reset the System Management Controller.
5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
6. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
7. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and the unit needs to be serviced or replaced.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.

Someone hacked into my account

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