Someone has used my apple id to buy apps

Hi Everyone,
I have had a bill come through for a large amount for paid apps which i am sure i didnt purchuse. I have checked all of my apple devices to see whether the apps are on any of them and it appears not. Is there any way of finding the IP Address of the device the apps was installed on? Also i have alos noticed apple have paid customerd back whose children etc have bought apps and have not realized...Could i get my money back for the apps which was bought under my account but wasnt me ?
Thanks for you help
Bayley

You should also enable two-factor authentication to prevent future hacking.
http://support.apple.com/kb/ht5570
As to the how, there are too many ways to enumerate all of them. This sort of thing happens all the time. Make sure you're using a good password, be cautious on unsecured wireless networks (ie, those that do not require a password), use the two-factor authentication, etc.

Similar Messages

I have recieved an e-mail seemingly from Apple that has gone straight into my spam. It says that someone has used my Apple ID to sign into iClous on an iPhone 4. There is a lionk to follow to check my details. I am assuming that I should not so this?

I have recieved an e-mail seemingly from Apple that has gone straight into my spam. It says that someone has used my Apple ID to sign into iClous on an iPhone 4. There is a lionk to follow to check my details. I am assuming that I should not so this?

You can forward the email to Apple at the link below.
[email protected]
Also check out the article below.
http://support.apple.com/kb/ht2075

Someone has used my id to purchase an app .how do I cancel payment

i have been contacted by Apple that someone has used my id to purchase an app . How can I cancel payment u

I checked my purchase history and it wasn't there I was very suspicious when they asked for my bank details and apple already have it.The worrying part it did not come in my junk mail it was in my inbox marked 100% secure.
Many thanks

I keep getting an email telling me someone has used my Apple id to purchase an app

Your Apple ID was just used to purchase Grudge Match (2014) from the iTunes Store on a computer or device that had not previously been associated with that Apple ID. You may also be receiving this email if you reset your password since your last purchase.
If you made this purchase, you can disregard this email. It was only sent to alert you in case you did not make the purchase yourself.
If you did not make this purchase, we recommend that you go to <link> to change your password, then see <link> or further assistance.
Regards,
Apple
<Link Edited by Host>

G&S
kappy is spot on, so follow his advice with one caveat, FORWARD the email (if you still have it) to [email protected] THEN Delete With Prejudice!
No matter how cleverly designed phishing emails are, the telltale characteristic is the URL displayed when you hover over the live link (some email clients make it a bit more challenging to see the URL, but one can do it). It MAY have 'apple' in it somewhere to give it more credibility, but it should be pretty clear it is not from Apple.com <- ALL apple URLs will have this domain.
Further, it is not recommended that you paste the body of phishing emails here as the nefarious links the phisher wants you to click is now alive in this forum. Not to worry, I will ask our gracious Hosts to edit the link(s) out for posterity.
ÇÇÇ

HT4009 someone has used my account to buy a product how can i get a refund

someone has used my account to buy a product how can i get a refund

Contact iTunes Customer Service and request assistance
Apple Support iTunes Store Contact Us

Someone has used findmyiphone to erase both my iPhone and iPad.

Yesterday both my iPhone 4 and i pad mini were automatically erased (NOT by me!) within a minute of each other.
When i went on line I had two message from Apple saying that findmyiphone had done this.(One message about the phone, one about the i pad)
There was also an email saying that my apple password had been changed.
I contacted apple support and was able to change my password (and my email password)
I just turned on my i pod - and it asked for my apple password - but I don't know why it would ask that - it doesn't usually...
looks like I have been hacked - but not sure where to go from here - or what else the hackers intend to do?
Has anyone else suffered this and what happened?

Someone has hacked your Apple ID, and used it to erase your devices. (Or, perhaps, someone who knows you and knows your Apple ID password used this to access your account and erase your devices.)
An iOS 7 device that has been erased in this manner cannot be restored without providing the password for the Apple ID used to erase it. This is an anti-theft feature, and not even Apple can bypass it for you. You must be able to access your Apple ID, or you will be locked out of the device permanently, and this makes it extremely important to protect your Apple ID!
Sounds like you have changed your Apple ID password, which is good. You should also change the password for the e-mail account that was associated with the Apple ID, as well as the password for the account currently associated with the Apple ID (just to be safe). Do not use the same password for any of these accounts. If you used the your old Apple ID password for any other online accounts, change those passwords as well.
In addition, change your Apple ID security questions, to be sure the hacker cannot get back in by resetting the password.
Finally, you should seriously consider enabling two-factor authentication on your Apple ID, which makes it nearly impossible for an attacker to manage to take away access to your Apple ID permanently, if it ever gets hacked again.

When my husband and I first bought our iPhones, I was the only one with an Apple ID (since he never used iTunes). He used my apple id to get apps. Now he has his own ID, but my account keeps popping up on his phone. How can we change the ID on his phone?

When my husband and I first bought our iPhones, I was the only one with an Apple ID (since he never used iTunes). He used my apple id to get apps. Now he has his own ID, but my apple ID email address keeps popping up on his phone when he tries to download an app. We do not want to have all of the same apps on our phones. How can we change the ID on his phone? I already tried going to Settings>iTunes &App Store> and changing the Apple ID to his account email and that did not solve the problem. To make things worse, I recently changed my Apple ID email address (without getting a new ID) and I do not remember my old password (and this is the address that is popping up on his phone). He does not have any music on his phone and all of the Apps that he has are free. Any help you could offer would be great (-:

All apps are forever tied to the Apple ID that bought them. To stop your id from popping up, you need to delete the apps on his phone, and then repurchase them under his account.

I just buy an Ipad2, and I am not able to use my Apple ID to download Apps. Each time, a window open and ask me to fill my billing informations (my Security Code). The problem is every time I put this number and click ''done''...say contact Itunes support

I just buy an Ipad2, and I am not able to use my Apple ID to download Apps. Each time, a window open and ask me to fill my billing informations (my Security Code). The problem is every time I put this number and click ''done''...say contact Itunes support

Contact iTunes:
Apple - Support - iTunes - Contact Us

Hey.. m frm india.. m jus advicing apple dat if dey give apple users to buy apps frm deir balance(money will b deducted..) rather by using visa, credit card n all...! its good if apple does dis.. its one kind of problem in india for apple users! i thnk

m frm india... m jus advicing apple dat y not dey give apple users to buy apps wid d us of their balance( money will b deducted frm their balance) rather by using visa, credits cards n all..... its one kind of problem in india for apple users..I THINK...!!

Nobody from Apple reads these forum, this a user forum.
Send your suggestion here http://www.apple.com/feedback/

If someone has used Xcelsius 2008, and suddenly there is requirement to design the dashboard in any other BO tool, then will he/she be able to design the dashboards as comfortably as in Xcelsius.

If someone has used Xcelsius 2008, and suddenly there is requirement to design the dashboard in any other BO tool, then will he/she be able to design the dashboards as comfortably as in Xcelsius.

Hi,
Each and every tool has its own flexibility to run. Coming to your question, the use of dashboards is to view the data by more interactive other tool cannot comprise it. when you say, if i want to develop the same sort of requirement in other BO tool, then you need to check with positive and negative of the tool to accommodate your logic.
--SumanT

Someone is using my apple id, and i can´t change my password

someone is using my apple id, and when i try to change my password i don't recognize the email for recovering my password and even the security questions. how can i change the email and get back my apple id???

What makes you think someone is usig you ID? If you have reasonable grounds the best action is to contact Apple security in your country.
Contacting Apple about your Apple ID account security

HT5616 How can I use my apple ID to buy from different app stores (different countries)?

How can I use my apple ID to buy from different app stores (different countries)?

You can only use a country's store if you are in that country and have a billing address in that country on your account - are you in the country that you want to buy content from ? If you are then you can update the billing address on your account to be your address there (if using a credit card then that will need to have been issued by a bank in that country) via the Store > View Account menu option on your computer's iTunes.

I have an iPad 2 and used old Apple ID for iBook app; now it wants to upgrade but I have a new Apple ID, how can I make certain I don't lose any data in my iBooks?

I have an iPad 2 and used old Apple ID for iBook app; now it wants to upgrade iBook but it is "stuck" on my old ID, yet I already created a new ID but it won't let me update the App. I have everything backed up on my MacBook so if I delete iBooks on my iPad and retrieve the App under my new ID and then sync with my MacBook, will I still have all of the books, etc.?

Your purchases are tied to your Apple ID. If you bought all of the books with the old ID then AFAIK you will have to continue to use that ID in order to continue to sync those books to the iPad.
You have to update the app with the old ID so I don't see how you could keep the books with the new ID. Maybe I am wrong about this, but someone else will chime in I'm sure and correct me if I am wrong.

Why can't I use my Apple gift card for app purchases?

Why can't I use my Apple gift card for app purchases? The Apple store sells iTunes gift cards, but I can't buy one with the remaining balance on my gift card.... Why won't you let me buy what I want to buy?
Terrible policy.....

No idea.
Have you tried?
What happened?
Have you called and asked?

How to use itunes gift card to buy apps on ipad 2? Do I need a credit card for it?

how to use itunes gift card to buy apps on ipad 2? Do I need a credit card for it?

I'm sorry, but there is nothing that I can do to help you with this situation. I don't know why, but many people have problems when they try to buy gems in the Clash of Clans game. Personally, I wouldn't touch the game with a ten foot pole, but that's just my opinion.
You will have to contact iTunes Store Support and ask for their help. You can email them from here.
https://getsupport.apple.com/Issues.action

Someone has used my apple id to buy apps

Similar Messages

Maybe you are looking for