Someone help please!!!!!
can someone explain why only some of my dvds will play on my macbook? sometimes i get the "not permitted" message, other times it says "no supported disc" or something. Or if it doesnt say any of this it just ejects my dvd. Any thoughts anybody?
Do the same DVDs play in someone else's Mac? Do they play in a regular DVD player? Are these regular commercial DVD movies or are they burned to DVD-R? Are you using the DVD Player application or Front Row? Do the movies work in the other application? Do you have any trouble with data DVDs? Like the install disks that came with your MacBook?
-Doug
Similar Messages
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In my Iphone 5, Nothing on my App Store is working, its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component in my desktop but still it doesn't fix the app store issue. Not sure if its problem with apple servers. Someone help please!
settigns>itunes and app store to make sure you are signed in.. If you are, you will see your account name..... anyhow, click your account name, sign out and sign back in
also go to to settings>general>reset and reset network settings... if that doesnt work settings>general>reset and reset all settings!
one of those shall work. The last step would be to restore your device (apple.com/support) HT1414 -
i just tried updating my iphone 4 and now my phone is in recovery mode and i dont want to loose anything on my fone someone help please!!!!!
If its stuck in recovery mode then you have to restore it. Hopefully you had a recent backup on Icloud or on your computer that you can apply after restoring it. If so then you shouldn't loose your data.
Just connect it to Itunes and restore it. After it will promt you when your done to restore from backup or as new. If its on icloud unplug the phone and go through the intro screen till you get the same prompt. Sign into icloud and restore backup. -
I would like to upgrade my OS from 10.6.8. I can't find any higher version on the site. Yosemite is the latest but not available. Can someone help please?
If Yosemite is not available to you, your system may not meet the minimum requirements.
How to install OS X Yosemite on your Mac - Apple Support -
Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.
No sound form :
- Speaker?
- Headphones?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Hi, can someone help please - my iPhone hasn't been backed up since early August, now I can't seem to get it to back up to iCloud. I have 9GB of space, I have left it plugged in etc for 11hrs, but keep getting the same message " iPhone backup could not be completed" -what dies that mean.?
Hi,
I was facing issues with both backup and FB integration after the iOs 6 upgrade. Before then I did not have any issues with the iCloud backup service, but after a few days, I noticed that it was continually stuck at the Estimating time for the backup and it never progressed.
As any good techie would, I tackled the most pressing issue first . . . FB integration of course.
I had read in a separate post about this solution so tried it . . .
I deleted the original FB app and hard booted the phone. I then went into settings and entered the data for FB integration. Seconds later, I received a text message to my phone - already listed and verified in FB with a 6 digit code to re-enter instead of my password. Seconds later I was verified and then prompted to download the FB app. All backup and integrated.
Then I went into the iCloud backup, turned it off . . . and deleted the last backup. I then re-enabled backup . . . and although I thought I was going to face the same issue, after a few minutes, it moved on from Estimating time . . . to actually backing up. It is now a small way through the backup and seems to estimate that it will take another two hours to complete.
A good nights work. Backup and integration all sewed up. Good luck.
Cheers
Ian -
Hi all,
I am having some problem with the Apple Wireless Keyboard. It has not problem connecting to both my iPad mini / iPhone 4S.
The problem comes when I start to type with it. All the keys are functioning will, except when I am trying to capitalise the letter 'r'.
I tried using Shift + r. It doesn't work, regardless whether I use the left or right Shift key.
Any someone help please. Thank you.If your Macbook is less than a year old, it is under warranty. A repair of of a problem of this kind would be free. So, if you have a warranty, have the problem fixed by Apple.
If your Macbook is more than one year old, please tell us what operating system you are running, and any other information that would help understand what is going on.
If you do get the keyboard to work for a short time, long enough to post back, please unlock the "caps lock" button. -
My Iphone 5 has some issues when I tried to restore it, I could not, can someone help please?
My Iphone 5 has some issues when I tried to restore it, I could not as it is displayed "iTunes could not contact the iphone software update server because you are not connected to the internet Make sure your internet connection is active and try again, while I am connected to the internet. can someone help please?
Hi, Jam 974.
Here is an article I would recommend going through when experiencing this issue.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
Cheers,
Jason H. -
Hi. I am not able to update the Adobe Flash Player on my MackBook Pro. The problem I am getting is a blank page for Step3. Can someone help please?
If you already have an older version of Flash Player, open the Preference pane and select Check Now... under the Update portion under the General tab:
You shouldn't have to install a new version from the website (I'm not even sure if you can) if you've already installed Flash Player.
Clinton -
I have just selected all my desktop icons and accidentally deleted them. This included my external hard drive with 22,000 photos in iPhoto. I cannot open iPhoto now. Can someone help please?
What is the file system of that external HD? is it MacOS Extended (Journaled)?
Which iPhoto version do you have?
If you directly select the iPhoto Library in the Finder and use "File > Get Info", does the library still show as "Kind: iPhoto Library" and is the file size correct for 22000 Photos?
If the library does no longer have the correct size, restore it from your backup.
But if the library has the correct size, try to open it directly by clicking it. This should work, if your iPhoto version is iPhoto '11. -
I changed my itunes password only and now I can't update any of the apps I downloaded using the old password. I tried signing in with the old password with no luck. Can someone help please?
Have you signed out of your iTunes account on the device/computer that you are using and signed back in with the updated password ? That should 'refresh' the account on it, and you should be able to use the account's new password to download updates to its apps
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Can someone help please - problems with ios7 update
Hi can someone help please since updating with ios7 on my iphone 5 i message will not work and I have an extermely poor battery life I can watch it going down.
Hi can someone help please since updating with ios7 on my iphone 5 i message will not work and I have an extermely poor battery life I can watch it going down.
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Error 1015 apears can someone help please
eror 1015 apears on my iphone when i try to restore it can someone help please
Thank youThere are 4 possible causes of error 1015:
The activation server truly is unavailable. Rare, usually fixed within minutes.
Your antivirus or firewall or router's firewall is blocking access to
gs.apple.com on ports 80 and 443.
Your iPhone is jailbroken or otherwise hacked.
The computer you connected to during the restore/update was
used to hack/jailbreak some other iOS device, and its
network database was corrupted during the process.
(Thanks to Lawrence Finch for the wording in
https://discussions,apple.com/thread/4793244?start=90 ) -
Im an unable to view "about this Mac". Can someone help please
Im an unable to view "about this Mac". Can someone help please. I am running a new iMac but can't see the spec because i cannot open the relevant window
dominic23 wrote:
A new Mac comes with 90 days of free tech support from AppleCare.
And one-year free repair service. Three years or more for tech support and repair if you bought the AppleCare Protection Plan, which is the best warranty policy available for desktop machines. Get it if you don't have it before contacting Apple.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?
Hello there, Gemss.
The following Knowledge Base article offers up some great recommendations for the issue you're describing:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
New printer Apple AirPrint - I'm lost, can someone help please, thanks!
Hi, I've just bought an Laser Printer HP1606pn, specifically so that I can print from an ipad, iphone and Mac. I believe that eprint is a new function for this printer but I can't work out what to do as there don't seem to be any specific instructions.
At the moment, I have it set up to work on Windows 7 with a USB cable; however, I haven't a clue what to do to get the Apple products working with it. Can someone help please?
Thanks very much!Hi there Liz2,
Here are the steps you'll need.
1. Airprint works on wireless or networked printers. Your printer is network capable - meaning, you can plug in a cat-5 ethernet cable from the printer to your home router, and then Apple devices will be to wirelessly connect to it.
2. Once you have it connect to the router, you'll need to update the firmware inside the printer, to enable it's eprint and airprint features.
3. When that is finished, here is the guide for how to print via Airprint: http://h10025.www1.hp.com/ewfrf/wc/document?cc=ca&dlc=en&docname=c02623193&lc=en&product=4110410&tmp...
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