Someone is downloading programs using my account

This has happened to me twice within the past three weeks. I've changed my password and I can't figure out why this is happening. If anyone at iTunes can check the IP address that's doing this, I would appreciate it. I tried reporting the problem this second time and can't even get the proper screen to come up so that I can get help from the iTunes people.

Change your password again and contact itunes support.
http://www.apple.com/support/itunes

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