Someone is trying to buy skype premium with my acc...

Hi, some one is trying to buy skype premium with my skype credit but since i have not filled in my credit the payment failed. In my purchase history shows 5 purchase attempt and I have received 5 email from skype about payment fail. I don't have purchased anything and I want this to stop.

The only way that would be occurring is if someone has access to your Skype account. I would suggest you change your password immediately. Log into your account and make sure no other email/Microsoft accounts are linked to your Skype account as well.

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Skype premium with unlimited world account but cal...

I've been subscribed to Skype premium with unlimited world for a long time now, then just got an email a few days ago, saying I got a free upgrade, and now I can't make any calls - tells me I have to 'buy credit' every time I try making any call I used to make included in my package... What happened?? I'm very frustrated.

I am Premium subscriber and received the email saying free world access but when I try to ring Italy it asks for a payment. Do I have to activate something? Any help would be appreciated

Trying to buy a premium membership

I am trying to buy a premium membership but the adds say 50% off, when I go to pay it changes to 25% off. please advise.

Moving this discussion to the Adobe Creative Cloud forum.
Labajewska if you are facing problems completing your order then please work directly with our support team at http://adobe.ly/1d3k3a5.

Trying to buy Skype credit but it wants me to pay ...

I'm trying to buy Skype credit, but every time I click on the link to buy skype credit, it takes me to a ".tw" page and only gives me the option of buying skype credit in TWD. I'm living in the U.S., and I've changed every single location/address setting I could find to reflect that, but Skype still thinks I'm in Taiwan and requires me to enter in Taiwan-related information that I do not have. How can I fix this?

curiousskyper wrote:
Skype still thinks I'm in Taiwan and requires me to enter in Taiwan-related information that I do not have. How can I fix this?
Hello and welcome to the Skype Community.
That's because you created your account in Taiwan. please contact Skype customer service and ask that your account be unlinked from our Taiwanese Partner.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype Premium with Unlimited World

I have a Skype Premium account with Unlimited World.
I received an email like many others detailing the changes to Skype Premium, and that I would continue to receive my Unlimited World subscription.
However since receiving that email, I have no Unlimited World subscription listed in my account, and I am not able to make calls.
A chat with online support said they were aware of the issue and were rolling it out to users accounts in phases to prevent "server crashes and overloads".
True or not?
I am also due to be billed on my account for £7.46 on December 25th, but apparently Skypes billing cycle is 8 months and I won't actually be changed anything.
Again, true or not?

Same here. I was paying/subscribing an unlimited country previously. I received the free upgrade to Unlimited World as well. But right now, I can't even make phone calls to the numbers in my previous unlimited country. I got 'insufficient credit'. message.
This is what I get when I checked my Purchase History...
Anybody knows what I should do?
And, is there a way to 'talk' to Skype support via online?
Thanks.....

Skype Premium with Unlimited Calls

I have Skype Premium active but I can't find the country where I can get unlimited calls. Is there a way for this to be listed on Skype website or the Skype desktop client?

I did not disclose the e-mail address, because I made the corresponding reclamation and a proposal and they promised to publish a customer service e-mail address himself.
However, one of the more complicated option is still available
How can I contact Skype Customer Service?
Skype offers help and support through e-mail - follow the steps below to submit your support request to us by email:
Go to the Support request page.
Select the topic you need help with and the problem you are experiencing. Some information that might help with your problem is displayed.
If you still feel that the information doesn’t help, click Continue support request.
Select your contact method.
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.

Changing Country on Skype Premium with Business Ac...

Hi,
Skype Premium allows one country to be selected for unlimited calling. If we purchase one month of Skype Premium for a Skype Business user, with no auto-renewal, once the Premium subscription expires after one month, can that same user be assigned Premium again, this time chosing a different country for unlimited calling?

Hi,
That's the list:
Argentina
Australia
Austria
Belgium
Canada - (incl. mobiles)
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong SAR - (incl. mobiles)
Hungary
Ireland, Republic of
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Russia - St Petersburg
Russia - Moscow
Singapore - (incl. mobiles)
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand - (incl. mobiles)
United Kingdom
United States - (incl. mobiles)
Venezuela
I hope it helps
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

ERROR WHILE TRYING TO BUY SKYPE CREDIT

Solved!
Go to Solution.

What's your experience with Internet Explorer?
Meanwhile I've forwarded your REQUEST id with the error report to our engineering team. Hopefully they have some more information as to what went wrong.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Trying to set up Skype Premium, but can't access F...

Hi,
I'm getting just a little frustrated trying to get this sorted.
I've tried to buy Skype Premium, only to get to the card verification page and for it to say access denied. I've tried this on two computers now and it's the same. But when I look in my billings area of my account it says that 3 purchases for Skype Premium is pending.
I've tried to find the support to rectify this and get two out of the three subscriptions cancelled only to be sent round in circle as your 'Continue support request' button doesn't appear when using the support pages.
Please can someone get back to me ASAP on this.
Thanks
Solved!
Go to Solution.

as you are still having problems contacting support, you can also just send an email to [email protected] Just provide them as much relevant details possible, and use your registered email address when you contact them through that email address.
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

Skype Premium Special Offers Not Working (Can't cl...

Hello,
I am trying to buy Skype Premium and want to get the 12-month subscription (50% off) offer prominently displayed on the price page (http://www.skype.com/intl/en-us/prices/premium)...
However, when you click on the "Buy Now" button, in the page that comes up, the Monthly ($8.99) radio button is automatically selected and you cannot change to the 12-month option.
Why is this? Why can't I buy what is prominently advertised?
Thanks

Hi,
Special offer for North American residents only, i'm afraid...
On ne regarde pas l'avenir dans un rétroviseur !
IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
Skype 7.8.391
Logitech usb headset or Jabra 250 bt

Problem with buying Skype credit.

I have tried to buy Skype credit several times, but no success. Everytime after I clicked the Continue button to make the purchase, it went to the page showing Loading and being frozen there.
Any help would be appreciated.

mara.cze wrote:
Hi,the only thing I need,is someone who works by Skype company. I have problem with buying the skype credit and I sent it wrong. Please dont answer or dont ask what is wrong. I need someone from skype who I can call to. This is incredible,that this big company like skype doesnt have an operator who I can talk to. Or if they have,why is it so hard to find a concact to them ?
So please I want only contact to a skype worker,thank you. The best will be,if the contact is his skype nick name,I dont want call from my handy for money. Please,tell me that its possible,im getting mad. Ive spent my time on the PC 2 hours to look for someone and I didnt find anyone. And it is so simple thing. Thank you,Marek
I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
at the moment, they are only offering email and live chat support (for premium/selected members). Support via phone is not yet available.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

MY ITUNES GIFT CARD DOES NOT WORK. FOR 3 DAYS I'VE BEEN TRYING TO BUY SONGS, AND IT DOES NOT WORK. I NEED A PHONE NUMBER TO SPEAK TO SOMEONE.

THIS IS LIKE THE FOURTH TIME I AM WRITING ABOUT THIS. FOR THREE DAYS I'VE BEEN TRYING TO BUY SONGS PAYING WITH AN ITUNES GIFT CARD, I DID SIGN IN, PUT THE CODE OF THE CARD WHERE IT SAID "REDEEM", AND IN ITUNES, NEXT TO MY SIGN IN NAME, APEAR THE $15. OF MY CARD, BUT WHEN I CLICK THE SONG I WANT TO BUY, IT ASK ME AGAIN FOR MY PASSWORD, THEN FOR A SECURITY QUESTIONS WHICH I DON'T KNOW, IS EITHER THAT OF ASK MY TO UPDATE MY CREDIT CARD INFO, "BUT" I'M NOT PAYING WITH MY CREDIT CARD.
PLEASE, HOW CAN I BUY THE SONGS USING MY ITUNES GIFT CARD PLAIN AND EASY??????
I NEED A PHONE NUMBER TO CALL SOMEONE IN APPLE/ITUNES WHO REALLY KNOW HOW TO DO THIS,.
I AM WRITING FROM MASSACHUSETTS.
THIS IS RIDICULOUS!!

(Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
There isn't a phone number for iTunes Support.
If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How can i buy the license of Skype premium?

Hi all
Now, we have 3 branches need to be video conferenced together, we are based in Vietnam so how i buy the licenses of Skype Premium for our branches? Is the Skype Premium correct or incorrect with our situation?
Please help to advise!
Thank you
Andy

Anyone help me how to buy Skype Premium from Vietnam? After 2 weeks try to buy in every way and... impossible.

Unable to buy skype credits

For almost a year I'm trying to buy skype credits. But there are some problems, because I started using skype when I was in China. Now I have to buy credits reading Chinese symbols, luckily they added a translate button to Englisch so I thought my problem was solved. WRONG because I have a European bank account I still can't purchase skype credits!!!!
I should open a new account, but that is also not possible because skype knows my email address and tells me, very friendly that I already have an account. So I'm stuck, I worked around this service for a long time, but now a have to use it again.
So somebody please help me to buy credits and ore change my account to an European one!
Below you can find my communication so far with skype customer service
To SKYPE
Dear Alexarai,
So I have contacted the Chinese centre and as you can see, I don't think they can help me. At least, I can't read it, you?
Why is it so hard to make it posible for me to buy skype credits
Hanneke
---------- Forwarded message ----------
From: Skype客服中心 <[e-mail removed for privacy and security]>
Date: Wed, Oct 15, 2014 at 4:05 AM
Subject: 答复: 答复: SRX1229153714ID - credits and Chinese symbols
亲爱的用户朋友，您好：
  欢迎来到Skype客服中心，很荣幸为您服务。
关于您所询问的问题，很抱歉，我们是中国大陆地区的客服中心，只支持中文服务，由于您的账户归属是系统检测完成，我们不能改变您的账户归属，请您点击此处重新在国际官网注册账号。
感谢您对Skype的支持与厚爱！希望您能够一如既往的支持我们。
【温馨提示】Skype最新活动推荐：本期活动“Skype国庆全家乐”！活动期间充值100%返现金好礼！单笔充值20元（含）以上100%获得点卡0.2美元点卡一张！点击此处查看活动详情。
发件人: Hanneke
发送时间: 2014年10月14日 23:18
收件人: Skype客服中心
主题: Re: 答复: SRX1229153714ID - credits and Chinese symbols
Dear skype,
I was so happy to hear from you in Chinese! Thank you for that! This is my problem with your service, please please please transfer my account to an European one!!
Thank you so much, and for communication smoothness please answer in English
Hanneke
On Tue, Oct 14, 2014 at 12:33 PM, Skype客服中心 <[e-mail removed for privacy and security]> wrote:
亲爱的用户：
       您好！欢迎来到Skype客服中心，很荣幸为您服务。
       关于您所询问的问题，十分抱歉，我们确实无法修改您的账号归属地。如果您急需充值，您可以请朋友使用人民币代为付款，或者在国际官网重新注册一个账号尝试充值。请您点击此处重新在国际官网注册账号。
    感谢您对Skype的支持与厚爱！希望您能够一如既往的支持我们。
【温馨提示】Skype最新活动推荐：本期活动“Skype国庆全家乐”！活动期间充值100%返现金好礼！单笔充值20元（含）以上100%获得点卡0.2美元点卡一张！点击此处查看活动详情。
发件人: Hanneke
发送时间: 2014年10月14日 17:40
收件人: [e-mail removed for privacy and security]
主题: Fwd: SRX1229153714ID - credits and Chinese symbols
Dear Tom.
in this mail you wil find a lot of frustration but hopefully you can help me to move my chinese acount to a dutch one! This becouse now I can read in Englisch but I can only buy whit RMB and Chinese banks.... not really working from Europ
---------- Forwarded message ----------
From: Skype Customer Support <[e-mail removed for privacy and security]>
Date: Tue, Jan 14, 2014 at 9:32 AM
Subject: SRX1229153714ID - credits and Chinese symbols
To:
Hello Hanneke,
Thank you for your response.
We understand that the resolution that we have provided did not resolve your concern and we feel how frustrating it is for you to be directed in a Chinese website when you try to purchase a Skype credit. Upon further research on your account our system recognized that your account was created in China. That is the main reason why you are being directed to a Chinese website. In order for you to make a purchase we strongly suggest that you coordinate with our Skype partner in China which is TOM so that they can assist you with your concern.
You may click on this link http://www.skype.com (which will redirect to http://skype.gmw.cn ) or this link http://support.skype.com (which will redirect http://skype.gmw.cn/help/support.html )
Best regards,
Alexarei M.
Skype Customer Service
Visit www.skype.com for the latest news, updates and tips.
---------- Forwa
rded message ----------
From: Hanneke
Date: Mon, Jan 13, 2014 at 2:58 PM
Subject: Re: SRX1229153714ID - credits and Chinese symbols
To: Skype Customer Support <[e-mail removed for privacy and security]>
Dear Alexarei,
I'm sorry, but this doesn't solve my problem. I know how to buy skype credit (at least the theory) but in practice it doesn't work. I will showed by adding some print-screens.
2.result
So please do not answer me again whit a link to your nice theory about how to purchase credits but really help me get ride of this Chinese page.
hope you can help me
Hanneke

Hi, H19, and welcome to the Community,
While I appreciate the inconvenience, the easiest thing to do would be to create a new Skype account and use or create a different or new e-mail address. Your first account is affiliated with Skype's partner in the PRC.
Kind regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype premium wants me to pay for calls yet I have...

I signed up for Skype premium with a annual plan paid in full. Yet it wants me to pay for calls. Can you assist or contact me at 413.770.1812 to change subscription.

What would you do for transportation if you drove your car into a tree and had to wait while it was fixed? You'd need to rent, borrow or buy another car, no? The same applies to your phone. This is not Apple's problem; if the service center does not have replacements in stock for immediate swap-out, then it's up to you to provide a backup device or do without.
If you're in a country where Apple provides direct service for iPhones, you may be able to call Apple support and arrange for advance replacement, where they send you the replacement phone and then you send back the old one. Apple offers such service in several countries, though you have to pay an extra fee for the service. If not, then you'll just have to wait for the service center to get in the replacement, and will have to arrange an alternative to use during that time.
Regars.

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