Someone just did 'migration assistance' and it wasn't me. Is someone stealing my information?

Just got an email saying I filed a case for 'migration assistance' and I never did this. Is someone stealing my information?

it's from apple. i checked the website and it shows up under my rMBP cases
Just called Apple and said that someone else must have been a number or letter off on the serial number and that they'll correct the mistake so I guess that's that.

Similar Messages

  • I just ran migration assistant, and now I have two accounts on my new iMac...how do I merge my iPhoto libraries?

    I just ran migration assistant, and now I have two accounts on my new iMac...how do I merge my iPhoto libraries? Is there anyway to do it without using an external hard drive?

    Yes there is.
    1: Log out and into the account you later want to remove.
    2: Open your Pictures folder and look for the iPhoto Library.
    3: Right or control click on it, a menu appears and choose the option "Show Package Contents", it's really a folder.
    4: Find the folder called "Originals", select it and use the Finder menu to Duplicate it.
    5: Move the Copy of Originals to the Desktop. Close the window.
    6: From the Finder menu, select Go Computer.
    7: A window appears with your boot drive, double click it and on the Users folder inside.
    8: Select the OTHER users folder and open the folder called Public, inside is a folder called "DropBox"
    9: Drag the Copy of Originals to that DropBox folder, it will copy it.
    10. Log out and into the other account and access the DropBox folder, your files can then be imported into that iPhoto user Library from within the program itself.

  • Just used Migration Assistant and can't access files, get message

    I just used Migration Assistant to move files (per directions on screen) from my older iMac to new G4 running 10.4.1. It seems as though everything has transferred, but when I try to open folders that have migrated, I get a window that says, "The folder could not be opened because you do not have sufficient access privileges".
    Is there a way to obtain these privileges? Not sure how to proceed. If not, should I scrap everything and just drag and drop files? I had hoped to preserve all of my settings, address books, older email (using macmail program), etc...
    Any help is greatly appreciated!

    Hello christine:
    Do you really mean OS X 10.4.1? The current level is now OS X 10.4.11.
    Try running permission repair from disk utility. If that does not work, I think I would do an archive and install on the G4:
    http://docs.info.apple.com/article.html?artnum=107120
    Than would install a pristine OS X (which would need to be updated while preserving your files, programs, and settings.
    Barry

  • Migration Assistant and permissions issues with new Mac Pro

    Hi There,
    I've not had any significant issues with Migration Assistant in the past but I can't create a reliable system with my new Mac Pro.
    After using Migration Assistant during the initial setup, my user account wasn't even transferred. I tried restarting but in the end, I followed these instructions to reset and run the assitant again: http://stationinthemetro.com/2013/11/10/make-mavericks-re-run-the-setup-assistan t
    I've just finished running it for a second time, and while the user account is now on my new system, there are so many permissions issues that the system is unusable (I can't even run Safari). Creative cloud, 1Password, safari, Dropbox are all apps that give me Disk i/o or permissions errors.
    If I look in the user folder, many directories within it have a red minus icon. I've tried fixing permissions using Disk Utility but something is not right.
    In the past, the new system just boots like the old one but this time round, it asked me to create an account after Migration Assistant had finished - is this normal? I used the same username and password as before but I'm not sure Migration Assistantis working properly.
    Does anyone know a full-proof way of fixing and transferring my account without having to spend hours downloading OSX for a full erase and install?
    Any help would be much appreciated.
    Cheers
    Ben

    Thanks for the reply,
    I didn't understand exactly what to put into AppleScript sorry (never used it before) - so I just ran the following from the Terminal:
    $ echo $UID
    $ sudo chown -R 503 ~
    And restarted - everything works now - thanks heaps.
    What had happened and is this something I did or did Migration Assistant just get confused?
    I have 3 new Mc Pros to setup on Monday so just want to ensure those are hassle free.
    Cheers
    Ben

  • HT2518 I am a new Mac owner trying to transfer files from my pc. When I go to migration assistant, and hit "continue, a screen comes up that says "Mig Assistant wants to make changes. Type your password to allow this. What is my "password"? Or how do I ge

    I am trying to transfer files from my old pc to my new mac. When I go to migration assistant, and hit the continue button on the introductory screen, I get a message that says M Asst wants to make changes - type your password to allow this.   What is my password or how do I set one up for this?

    When you set  up your Mac you had to enter a admin password to set up your user account.
    If you did not enter one then try using the  "blank window" as your password. ie Just hit return with nothing entered.
    If that does not work try this reference:
    http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/?part=rss&tag=feed&subj=MacFixIt

  • Migration Assistant and user permissions broken

    I just used Migration Assistant to my old early 2008 unibody 15" MBP to import stuff to my brand new 15" quad core i7. The old machine was connected through FW800 in target disk mode.
    Somehow this process failed and it left me to an odd result which I cannot figure out how or why such things would happen. I have used migration assistant often successfully, if not exactly this way.
    I already decided to start things from scratch, but I would appreciate any insight that somebody might have. Like what just happened? Do you have similar experiences?
    The process:
    - In my old machine I had two users, for the sake of argument, "MainUser" and "OldUser".
    - In my new machine I had two users made right after a clean install, "Admin" and "MainUser". I usually work with "MainUser" so I made one without thinking about it much.
    - I connected the old machine in Target Disk mode and started Migration Assistant under Admin of the new machine. First question I answered to migrate from another disk, as the other machine was in Target Disk mode. Next one asked to pick the disk and that is followed by a selection "What to migrate". I wanted to install applications from scratch, so I checked everything except applications. I do not know if this is relevant, but I would imagine it is not.
    - A pop-up appeared, which correctly told that there already is MainUser on the new machine. The dialog gave me three options: 1. Rename the account that I am transferring, two with the same name could not exist 2. Replace the existing account with the one I am transferring 3. Do not transfer this account.
    - I chose 2, because there was nothing worth saving in the MainUser account on the new machine. Continue.
    - Watch a few hours of progress bar
    - After the migration process the machine was in very odd state. I logged in as MainUser and it oddly looked like default Snow Leopard state, not like the desktop of the migrated account. No folder items that I had on the desktop previously were visible, language was default English and desktop background was the Snow Leopard nebula. I tried, but could not change that in the system preferences.
    - Closer inspection revealed that I did not have permissions to access any of the folders under my username, like Documents, Music, Movies etc. This also explained the desktop problems. It meant that none of the programs were allowed to read or write any data under Library folder so everything was and stayed as default. For instance, any settings that I tried to change and which might even apparently change, would reset back on logout. Programs settings were empty, like no bookmarks on Safari or Apple Mail did not show the mail accounts.
    - I checked with Terminal what was on with permissions, and for some odd reason, all the folder owners under MainUser belonged to OldUser(!).
    - There is no reason that I can think of why that user account would have anything to do with this migration -- after all, the whole deal was supposed to be to migrate (or overwrite) MainUser, not to mess with OldUser in any way, except bring that over as a separate item.
    - For the sake of argument, I also logged to OldUser account and that seemed to be transferred correctly. No issues with file permissions or the desktop. Only MainUser was messed.
    - I decided to take the ownership of all files under MainUser account back. I did "sudo chmod -R MainUser *" to grab everything. Immediately the stuff on desktop appeared. After logout and login rest of things seemed to return (mostly) to those places that the migrated MainUser should have had, like the desktop background, dock position and even Apple Mail now showed my old emails.
    Even if I sort of fixed things, I have iffy feeling about the whole process.
    I decided to start over. This time I will not have MainUser account on the new machine to avoid any further hassle. While I suggest everyone to avoid this situation and not to have users with same name or let Migration Assistant to run this overwrite -option, I would like to hear any speculation why or how this might have happened.
    If Apple is listening, you might check the latest Migration Assistant in the above case. There might be a bug. Thank you for listening.

    I think it is inadvisable to have the same user account on the target machine when using Migration Assistant - just from recollection this is known to cause problems.
    However, in my experience (and I have used MA many times across many machines), even when apparently completing successfully, MA simply does not work properly when it comes to permissions.
    For example, after using MA to import my previous user account to my new MBP 2.3 i7, I cannot drag anything out of the dock - it just doesn't work.
    Also, content of my desktop folder does NOT display on the desktop itself.
    I have tried applying specific permissions to this folder, for my user account AND "Everyone" - it makes no difference.
    I do not regard Migration Assistant as fit for purpose.

  • I recently bought a new macbook pro and set it up using the migration assistant and my mac mini.  I can't get the text message forwarding feature to work with both computers.

    I recently bought a new macbook pro and set it up using the migration assistant from my mac mini.  I can't get the text message forwarding feature to work with both computers.  It keeps saying that I only have 2 devices setup, my iPad and my macbook pro.  When I mess with the setting on my mac mini, it goes from saying that that is one of the devices to my macbook pro being the 2nd device.  I think that something happened as a result of my using the migration assistant and now it thinks that my macbook pro and my mac mini are one and the same computer.  Any ideas?

    Thanks, Sig.
    The old computer is a 2.6 Ghz Intel Core 2 Duo
    The new one is a 2.3 GHz intel core i7
    In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem.  Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page.  Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
    If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them. 
    (I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.)

  • I have just used migration assistant to import photos (using an ethernet cable) from my PC. It has worked but they have gone into a new user on my MacPro. How can I merge them into the one user account.

    I have just used migration assistant to import photos (using an ethernet cable) from my PC. It has worked but they have gone into a new user on my MacPro. How can I merge them into the one user account.

    How many pictures (or how many bytes) are we talking?  Now that the pictures are imported one way to cross users is to use a removable drive (although large volumes of files preclude this).
    The other is to login as the user where the pictures are, then copy them into the public drop box of the user where you want the picture.
    The arrow is showing (in ths example) copy files from the Pictures folder for my user to the guest user accounts public dropbox.  When you do this you may have to authenticate and you won't be able to see the results of the copy until you log in as the other user.
    All users are in the folder "/Users/"

  • Time Machine, Migration Assistant, and a BIG headache

    Set up my new rMBP from a time machine backup on external and worked great. I removed some applications from the dock that didn't transfer over successfully (i.e. Word 2004). I didn't include iTunes during the transfer.  Once time machine restore was complete, everything on the rMBP worked great.  I wanted to get my iTunes from the external and so I used the Migration Assistant to copy over JUST the music.  I unchecked all the boxes except Music.  Took over 1 hour just to copy over 30GB of music and so I was suspicious...
    After completion, I see that it copied over my music, BUT
         - all Documents gone
         - applications previously deleted WERE BACK (i.e. Word 2004)
    Went back to my old 2010 MBP to do another time machine backup, and signed into Mail....
    Signed into Mail on the rMBP....
    Got an email that my apple ID was used to sign into iCloud....
    Then now rMBP Mail can't access ANY of my email accounts....
    What in the world happened?  I just wanted to copy over my Music and now it's a BIG headache.....
    I knew I should have avoided Migration Assistant and should have transferred over Music upon initial setup of the rMBP....
    Tried to restore the rMBP from time machine but cannot b/c the time machine backup was done under snow leopard....
    So uninstalled Mavericks and reinstalling....1 hour wait to download...
    Then (hopefully) will restore from time machine (make sure to include Music this time)....which takes about 2 hours....
    So 3 hours just to get Music, when it should just be a simple copy/paste job....
    On the bright side, I got a Samsung display and so I'm happy with that...the display is sharp, evenly bright, and no creaking case

    Hey hp12c,
    Thanks for the question. The following article may provide the information you are looking for:
    Mac Basics: Time Machine
    http://support.apple.com/kb/HT1427
    Restoring specific files or folders
    Choose Enter Time Machine from the Time Machine menu and the restore interface appears. You can literally see your windows as they appeared "back in time."
    You can use the timeline on the right side of the window to reach a certain point back in time (the timeline shows the times of all backups on your backup drive). If you don’t know exactly when you deleted or changed a file, you can use the back arrow to let Time Machine automatically travel through time to show you when that folder last changed.
    Note: Dates in pink indicate the data resides on your Time Machine backup device. Dates in white indicate the data resides on your Mac. In OS X Mountain Lion and Lion, portable Macs have the feature of local snapshots. See this article for details.
    You can also perform a Spotlight search in the Time Machine Finder Window search field to find a file. Simply type the Spotlight search field and use the back arrow to have Time Machine search through your backups to find what you are looking for.
    Before you restore a file, you can also use Quick Look to preview a file to make sure its the one you want. Highlight the file and press the Space Bar to bring up a quick look.
    To restore, select the file/folder and click the "Restore" button. The file will automatically be copied to the desktop or appropriate folder.  If the file you are restoring has another file in the same location with the same name, you will be prompted to choose which file to keep or keep both.
    Thanks,
    Matt M.

  • I'm a Pro Tools user, who just did an "Archive and Install" installation of 10.5.8 over my 10.4.11 on my 2 Ghz G5, now Pro Tools won't launch.  I checked the extensions folder and sure enough, the digidesign extensions were left behind.  Can I revert back

    I'm a Pro Tools user, who just did an "Archive and Install" installation of 10.5.8 over my 10.4.11 on my 2 Ghz G5, now Pro Tools won't launch.  I checked the extensions folder and sure enough, the digidesign extensions were left behind.  Can I revert back to the "Archive" of my 10.4.11 System from the "Previous Systems" folder?  If not, what's the point of creating the "archive"?

    Did you select "Preserve User Settings"?
    Archive and Install installation automatically moves existing system files to a folder named Previous System, then installs Mac OS X again. (See tip 3.) You cannot start up your computer using a Previous System folder, nor can you "re-bless" the Previous System folder. (See tip 1.)
    You can choose to preserve your user and network settings before installing. This option automatically moves existing users, Home directories, and network settings. This also skips the Setup Assistant after installation.
    Note: Because the "Preserve user and network settings" option moves, not copies, existing users, Home directories, and network settings, from the Previous Systems folder to the newly installed System, these items will not exist in the Previous Systems folder after the Archive and Install is complete.
    http://support.apple.com/kb/ht1710
    Read this:
    http://support.apple.com/kb/HT2196
    BTW, it is never recommended to do a major OS change without having a full, bootable backup.

  • Just used Migration Assistant but spotlight won't index files on new iMac computer.

    I just used Migration Assistant to move files from my old 2008 Mac Pro to a new 2013 iMac 27" both Intel based. Files and applications all moved over fine and I can access them in Finder but Spotlight won't index the files. Should I be reindexing something or do I need to do somethign for spotlight to recognize the new filez I migrated?
    Thanks!

    You can force a Spotlight index, just let it run and your migration should be just fine. Instructions are in:
    Spotlight: How to re-index folders or volumes located at: http://support.apple.com/kb/ht2409

  • When i open itunes it get this error message (-42110) just did an update and it still didn't go away????

    hen i open itunes it get this error message (-42110) just did an update and it still didn't go away????

    Try the following user tip:
    iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes

  • Hello, I just did an update and now the second Language - Hebrew - does not working. why?

    Hello, I just did an update and now the second Language - Hebrew - does not working. why?

    More information please.
    If you are on adobe cloud, download indesign that support hebrew from CC desktop. Click on the preference gear on the top right then select App language.

  • I used migration assistant and my ethernet cable to move data and apps from my 5-yr old Intel-based iMac to my brand new Intel-based iMac running OS Lion.  The old machine was running OS 10.5.8.  Not all my files transferred (or I can't find them).  Help

    I used migration assistant and my ethernet cable to move data and apps from my 5-yr old Intel-based iMac to my brand new Intel-based iMac running OS Lion. The old machine was running OS 10.5.8.  Not all my files transferred (or I can't find them).  I've seen recommendations to select the old computer in System Preferences, but that didn't work.  Help.  Thanks!

    IMO, wrong choice. Start over, using a FireWire cable and following the steps in Pondini's Setup New Mac guide.

  • HT4796 on my windows XP pro PC i opened windows migration assistant and the first message is: "Cannot start Outlook Express. The application can not initialize the storage. The computer doesn't have enough memory or your disk is full. (0x80007114)"

    on my windows XP pro PC i opened windows migration assistant and the first message is: "Cannot start Outlook Express. The application can not initialize the storage. The computer doesn't have enough memory or your disk is full. (0x80007114)"
    On my windows PC outlook express is NOT running and as far as i know, NOT installed.
    How do I install Outlook Express??
    I want to use my new Imac.....    

    Disk storage issues frequently happen if the hard disc is over 85% full.    Make sure your trash can is emptied after backing up any files you want to keep elsewhere.

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