Someone out there must be able to help me.

I am a spec ed teacher who does a lot of evals and IEP writing on my own time from home. My school uses a program called skyward. Since upgrading to leopard I can no longer log into school and work from home. The tech support (pc users) do not understand mac products and have tried to help but can't seem to be able to help me. They think safari might be the problem and have suggested using a different browser such as firefox. I tried it and still can't log on. Apple support says they can't help me and that it is a school problem call them. NO ONE WILL HELP ME!!!!! What should I do??? Who can I get in contact with? Can anyone please help me???

Do you know how to enable the Debug Menu so you can change the User Agent so as to tell the web site that you are using web browser B instead of A?
Does it require plug-in like Flash or javascript. There is a new version of flash though it doesn't solve everyone's problems.
You tried Firefox (2.0.0.11, there is 3.0 beta also). OmniWeb is what I use, and easy to configure. There is also Opera and Camino.
When "upgrading" to Leopard or a new version of any browser, it helps to clear out the cache files and folders and prefs from the old version first.
/Users/account/Library/Caches/
Where you will find "Safari" and "Metadata" folders that are just temp files.
These should help:
Safari Compatibility Issues, logon etc:
http://www.macintouch.com/readerreports/safari/topic3651.html
Leopard and Flash related (incl QT)
http://www.macfixit.com/article.php?story=20071204103141963
Install Tiger on an external drive and use that temporarily. You could even install Windows on your Mac via Parallels or Code Weaver for just this and use Microsoft Internet Explorer.

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