Someone PLEASE Check The Media Manager Program! RunTime Components Will NOT Download Properly!

I am a Verizon FiOS subscriber, and my family members have Verizon apps and programs on their computers. For some ungodly reason, Media Manager does NOT install properly once the initial download program is acquired. There is a message that comes up that says "Media Manger installer is having a problem accessing the server to download RunTime components. Please try again later." I've had my brother call because he is the most technically inclined, and despite being on the phone extensively with Verizon representatives, NO-ONE has fixed or seems to be able to fix this problem!
I would appreciate it if someone would please either fix the files at the server, fix the downloader so that it goes to whatever new area where the runtime components are, or post the correct link to perhaps a full installer of Verizon MediaManager. It is very frustrating that despite calling, I have not gotten ANY proper assistance with this issue!
Sincerely,
LorraineBMoses
{edited for privacy}

What OS are you running?
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Someone PLEASE Check The Media Manager Program! RunTime Components Will NOT Download Properly!

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