Someone please help me!! i'm tryin to download software 5.0 on my blackberry tour 9630

Hi can some please help me i'm tryin to download software 5.0 on my blackberry 9630 i see it as an option in my desktop manager but everytime i click next it just won't start the upgrade!! why??? please someone help thanks

First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/dow​nload_sites.jsp
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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