Someone please help..... Newbie..... Ipod shmipod!
Hi all. I have browsed through the forums to see if I could sort out my new 5th Generation ipod. Basically what happened was:
I installed the cd rom that came with the ipod. Told me I needed quicktime so I downloaded that from the apple site too. Then I discovered that there was a newer version of ipod software, so I installed that. However, my ipod isnt visible in itunes, my ipod isnt visible in my windows at all. when I go to run it ( i installed it.... took almose 4 hours - don't have broadband) the whole wizard goes on till the end, i then restart my computer, but still no ipod appears to be installed on my laptop.
Another thing, the ipod itself, when its connected via the usb to the laptop, a slashed circle and "do not disconnect" flashes on the screen. Ipod is fully charged. I have safely disconnected the ipod from the laptop, then the ipod will not turn on. When I try all of the 5 Rs ( and believe me, I have tried them all..... umpteen times) the ipod just turns on for about 10 seconds, firstly the apple logo comes up, then a folder with an exclamation mark with the www.apple.com support website comes up. then ipod makes a clicking/whirring sound and goes off. Cannot do any of the 5r's as ipod will not allow me to!! As I have mentioned, I have browsed this discussion site, I have gone to the different links suggested about laptops, drivers, usbs, ..... you name it, I've tried it.
I am using an Iqon laptop with intel pentiun "m", with windows xp home with service pack 2.
Can anyone out there suggest anything else to try?? One more thing, shop I got ipod said it could be the laptop, could be one of the many "dll" files installed. He said short of getting everything uninstalled (windows etc) and reinstalled and then reinstalling itunes, quicktime and ipod software..... aint anything else he could suggest.
I apologise for being so longwinded about this. Its just I have this ipod since xmas day and its really frustrating me. Other people I know have windows and ipods and theirs works, why doesnt' mine????#
Any help would be appreciated.
Cheers, Yvonne x
Yvie, these which you may already have done except to return it may be your only choice. Keep trying the reset option and double check that you are doing it correctly.
http://docs.info.apple.com/article.html?artnum=61003
Your laptop not picking up the fact that it is plugged in is a whole other issue. Can you verify that the port is functioning with another device. It also may not be providing enough power to the IPOD when plugged in. It could be a host of little issues. I understand you are frustrated, but we need to get the IPOD working first.
As a reminder when you do get everthing working, dismount the IPOD properly from your PC when in disk mode.
Similar Messages
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ok so i have an ipod touch 2nd generation and i have had it for many years. A few months ago it would not turn on and kept telling me to connect to itunes but the problem is my itunes library is set up at my dads house and i live with my mom. so i tried connecting it to my laptop to see if it would turn on. well it asked me if i wanted to restore it and i was really tried and couldnt think what restored meant so i clicked yes! and it wiped out my entire library! i was in tears because i had had $50 worth of music and apps that werent backed up! so i sent my ipod to my dad and got everything sorted out. but last night i tried to turn my ipod on and it wouldnt turn on so i just plugged it in to charge and left it. i came back to see if it was done and it wouldnt turn on and it told me to connect to the itunes store. i probably have about $50 worth of music that is not backedup this time! omg i want to cry! i am smart enough to not pulg in into my laptop because i know what restore means now! and i have tried holding the buttons down and everything and i let it charge all day! what do i do! please please help me! if i send it to my dads will all of my music that is not backed up sync into my library? or will i lose it all?!?! please please help me!! HELP!!!
I have the exact same problem :|
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Hi Everyone,
I recently connected my ipod to my computer, and itunes suggest i update the software, so i did. In the middle of updating, my computer sent a pop up saying the device was not installed properly. all of a sudden the update froze, and then on my ipod screen it showed the cord connecting to itunes..and now my ipod is frozen on that screen...itunes won't recognize my ipod, nor will my computer, but when i plug it in my computer makes a nose i just can't find it anywhere...Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
\and as necessary
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
Can someone please help me ipod have a red x
it wont work and i want to know what are my options cause i want to fix it by any means or pay to keep all my songs
its a 160gb classic
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I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?
After restoring to factory settings/new iPod you will then have to restore from backup
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Ok, see, i was dowloading some songs off of http://www.youtube-mp3.org. I dragged the songs into my itunes library, but when i looked, they weren't in there. so i looked at my ipod and the songs i downloaded were on it! i dont know how either! i tried to back up my downloaded songs so i could restore it to see if that would help, but there wasn't an option for me to back up my ipod when i right clicked on it. i looked atsome of the other forums about the "AppData" solution. it said to delete the corrupted file if there was one, but i dont know what to look for. can someone please help me? this is driving me crazy.
See this older post from another forum member Zevoneer covering the different ways and software available to help you with this task.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
okay so my cousin downloaded a bunch of songs to my ipod and i couldnt listen to them so i decided to sync my ipod, i thought everything went well but i guess i was wrong because i saved all my apps to my laptop and my music also. but now i cant get any of it back on my ipod it says i have to authorize my computer so when i go to itunes and attempt to authorize my laptop it doesnt give me that option ive tried everything someone please help thanks...
Open itunes, Click the word Store at the top of your computer screen
On a windows computer, if it does not show, then click Alt-S -
Please help as it is starting to look like I have wasted money
I bought an iPod touch 2nd generation and it won't let me download anything as it no been updated I know I cannot get the recent update but how do I get an old one ? , also it is not showing up in iTunes or my computer so I cannot put songs on can someone please help ??The 2G can only go as high as iOS 4.2.1. To find apps for the 2G
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.
To update to 4.2.1
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. -
My ipod touch is connected to the wifi but when I get on safari it says "cannot open page because not connected to internet." SOMEONE PLEASE HELP!!!!
- Reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off and then back on your router.
- Reset network settings on the iPod: Settings>General>Reset>Reset Network settings
- The troubleshjooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections -
'm trying to transfer the music from my iPhone 3G to my iPod shuffle using iTunes but I don't know how. I checked on websites but i dont really trust them cause I don't want all my music to be erased (cause i spent a lot of money on them) can someone PLEASE help me. Why is iTunes so complicated.
iTunes match - http://www.apple.com/itunes/itunes-match/ - see FAQ at end too
http://arstechnica.com/apple/2011/11/itunes-match-your-questions-answered/
http://ipod.about.com/od/UsingiOS5/a/Itunes-Match-Frequently-Asked-Questions.htm
http://forums.macrumors.com/showthread.php?t=1277415 - deleting items from your computer but saving them in iCloud. Yes, but risky. -
can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave
Start here:
iOS: Device not recognized in iTunes for Windows -
Whenever I connect my 4th generation iPod thouch, all of the playlists on my iPod get deleted. This is very frustrating. Someone please help me? I searched the settings on iTunes and couldn't find anything.
Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
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Does anyone know why my music wont play on my 7th generation iPod nano? I've tried resetting it already but that didnt work. Can someone please help.
I would to a Restore. Select the iPod in iTunes. Go to the Summary tab for the iPod. There is a button there to do a Restore. This will erase the iPod, re-install its software, and set it to default settings. After Restore complete, try playing songs on the iPod again.
If THAT does not fix the problem, and it's not bad headphones (since you also tried the "speaker"), there is probably a hardware problem on the iPod. All 7th gen nanos are still under warranty. If you have an Apple Store nearby, you should take it to the store's Genius Bar. To minimize waiting, you can make a reservation on store's web page.
http://www.apple.com/retail/ -
someone please help me!
The ipod is not a backup device. The music sync is one way - computer to ipod. The only exception is itunes purchases: Without syncing:File>transfer Purchases
Copy everything from your backup copy of your old computer to your new one. -
ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i logged on to itunes to download some music on to my ipod touch and accidently clicked "do not show me this message again" and the message was for the itune update 10.6.3 now i cant put music off itunes to my ipod touch someone please help me!!!!!!!!
Download/install the latest iTunes here:
http://www.apple.com/support/itunes/
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