Someone stole my iPod touch and then called AppleCare support for it

I got an email to my account saying that I recently called AppleCare, but I never did. I remember that I got my iPod stolen at school so is there any way I could get the name of the person that called AppleCare? I do have the "case id number" for the call.

I don't know about finding out who called, but I would make sure you let Apple know in case they tried to call and get the password to you iTunes account reset so they could use it to purchase a bunch of music and apps with your credit card on file or other payment method.

Similar Messages

  • Someone stole my ipod touch and i dont know how to get to my pictures on my windows computer. i did back up my pics to icloud. and, will Apple give me another ipod?

    Someone stole my ipod touch and i dont know how to get to my pictures on my windows computer. i did back up my pics to icloud. and, will Apple give me another ipod? i am so sad.

    Hello Becky,
    Have you double checked to make sure it hasn't been moved to a different page or folder?  Double check your iPod's Restrictions as well to make sure it hasn't been disabled.  To do this, head to Settings -> General -> Restrictions.
    Default Apps that came with your iPod or Apple's iOS cannot be removed.
    B-rock

  • Someone stole my Ipod touch and i'm worried my cc info was still on it

    Someone stole my daughter's Ipod touch and i'm worried my cc info was still on it. What can I do?

    What To Do If Your iDevice or Computer Is Lost Or Stolen
    iPhone, iPod Touch, and iPad
    If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
    If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
    This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
      1. Reporting a lost or stolen Apple product
      2. Find my lost iPod Touch
      3. AT&T. Sprint, and Verizon can block stolen phones/tablets
      4. What-To-Do-When-Iphone-Is-Stolen
      5. What to do if your iOS device is lost or stolen
      6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
      7. Find My iPhone
      8. Report Stolen iPad | Stolen Lost Found Online
    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
      1. Find My iPhone
      2. Setup your iDevice on iCloud
      3. OS X Lion/Mountain Lion- About Find My Mac
      4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
    Mac Computer
           Find My Mac can be used from Find My Phone at iCloud.com and via Find
           My Phone on your iDevice.
          The following is third-party anti-theft software:
               1.  STEM 2.1
               2.  MacPhoneHome 3.5
               3.  MacTrack 7.5.0
               4.  VUWER 1.7
               5.  Sneaky Bastar* 0.2.0
               6.  Undercover 5.1.1
               7.  LoJack for Laptops
               8. Hidden 2.0
               9. Prey 0.6.2

  • Someone stole my ipod touch 4g is there a way that i can track it?

    Someone stole my ipod touch and I havent been able to find out who did it. I want to know if i can track it? Get it cut off ? Or Something that will be helpful ?
    Please Help Im Really Scared !!!!!!!!

    If you have Find my iPod activated then go to https://me.com/find/
    If not, follow these instructions: Reporting a lost or stolen Apple product
    There is not much Apple can do besides denying service to your iPod

  • TS3367 when i try to FaceTime on my iPod touch, and the call gets accepted it says connecting... and then just goes to FaceTime failed. this started after a 800 number called my FaceTime. i have tried putting in several other emails & on diff wifi. sugges

    when i try to FaceTime on my iPod touch, and the call gets accepted it says connecting... and then just goes to FaceTime failed. this started after a 800 number called my FaceTime. i have tried putting in several other emails & on diff wifi. suggestions??
    i have also tried facetiming with several other people. the same thing has hapened every single time and it has always worked just fine until that 800 number called me.

    Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue.
    http://www.apple.com/support/systemstatus/

  • Someone stole my iPod Touch! how can I delete my data (notes, e-mails, photos) and lock it?

    Hello!,
    Someone stole my iPod Touch 4g, I didn't have "find my  iPod" app.
    I have a serial number on my iPod.
    Whether Apple can delete my data (notes, e-mails, photos) from my iPod and lock it?
    HELP

    Unless you turned on Find My under Settings > iCloud there is nothing more that anyone here or at Apple can do to help.
    Report the theft to the police, change all passwords associated with accounts on the iPod.

  • My little brother stole my iPod touch and when I got it back I tried to turn it on and it goes to the apple logo, which its usual, then it gets stuck on a Playboy bunny logo and won't go away.

    My little brother stole my iPod touch and when I got it back I tried to turn it on and it goes to the apple logo, which its usual, then it gets stuck on a Playboy bunny logo and won't go away.

    connect it in recovery mode, then restore from your backup.

  • I believe someone stole my iPod touch at school. I don't have find my iphone installed on my ipod, only on my iPad. If my ipod still shows on my devices, does that mean it hasn't been erased?

    I believe someone stole my iPod touch at school. I don't have find my iphone installed on my ipod, only on my iPad. If my ipod still shows on my devices, does that mean it hasn't been erased?

    lost/stolen                                      
    No app on the iPod is required.                            
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police and school
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Someone stole my ipod touch 4g

    i got my ipod touch 4G in Berkmar high school in feb 29 and i went to the boys gym and change my clouth and i put my jeans in the chire and someone stole my ipod touch 4G and i was rushing from gym class and i put my bag in the hallway and i was playing soccer and after the bell ring from class and i check everything in my bag and someone stole my ipod touch 4G.I check my computer to go to icloud and i click locations to find my ipod touch 4G and it was gray and red everyday.
    p.s. my home botten it stuck and the battery dont show the icon

    Change your iTunes (Apple ID) password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
    The "Find my..." function is pretty much useless if the device is in the hands of a thief.  All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
    The only real protection you have is with the personal information on the device rather than the physical device itself.  This requires action before the device is lost/stolen.  If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

  • Someone stole my iPod Touch 4th! How do I find it?

    Hi I really need answers, Someone stole my iPod Touch 4th at a store. I tried using Find my iPhone and I've refreshed it over and over again and it says it's offline. Does my warranty cover this? Also if I report it to the police how will I find it if it is not connected to the Internet? Or does my iPod have a certain number that either if the person deleted all of my data I can still find it? Please answer, I only had that iPod, I can't buy another one!

    - If the person restores the iPod, you will no longer be able to locate the iPod or do anything with it. The Find feature is esssentually worthless for a stolen iPod since the persons can turn it off and restore it.
    - Apple will not help find the iPod or do anything else.
    - Report it to the police and change the passwards for all accounts used on the iPod.

  • Someone stole my ipod touch at school. how can i find it?

    someone stole my ipod touch at school! How can i find it?

    iPods get stolen at schools all of the time. Report it to school staff and to the police. You may want to give them the serial number of the iPod, which you can get from here: (you'll need to know the Apple ID and password that are associated with the iPod)
    http://supportprofile.apple.com

  • HT204053 I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help

    I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help

    Anybody?????

  • As a grand parent, how can I put some apps on an ipod touch and then give it as a gift?

    As a grand parent, how can I put some apps on an ipod touch and then give it as a gift?

    Apps and many other purchases are tied to the iTunes Store account via which they were purchased. So if you buy the app, that app is tied to your iTunes Store account. Without that account information, the child could not update the app nor back it up.
    I'd also suggest giving the child an iTunes gift card or gift certificate along with the iPod. If the child is too young to have and manage his or her own iTunes Store account, then his or her parent could set up an iTunes Store account to purchase the apps. That could be done with that gift card and not need a credit card. You can also gift specific apps, though again that would require the child or a parent to open an iTunes Store account through which to redeem the gift. For more information on gift options, see:
    http://support.apple.com/kb/HT2736
    Regards.
    Message was edited by: Dave Sawyer

  • Hi, I was using my iPod Touch and then all of a sudden, the screen went black. So I held the the on and menu button to reboot it and so it shut of and came back on and been on the loading screen for an hour. What can I do to fix it?

    Hi, I was using my iPod Touch and then all of a sudden, the screen went black. So I held the on/off button and menu button to reboot it. So it turned off then back on but it has been stuck on the loading page for an hour. What's wrong with it?

    - Let the battery fully drain. After charging for at least an hour try here:
    iOS: Not responding or does not turn on

  • I bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help

    bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help!!! I don't want to buy them all again!!

    - You can redownload yur apps at no additional cost.  See:
    How to redownload purchased apps from the App Store
    - You only get one download of music and it is up to you to make a backup.  However, sometimes if you explain what happens the iTunes store may allow a redownload of music.  You can contact them by starting here and selecting the appropriate topic:
    Apple - Support - iTunes

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