Someone used my apple account to purchase two apps....

Someone used my apple account to purchase two apps totaling $10 (luckily it was left over gift card credit).  Who should I contact at Apple about that or is there anything I can do?  I already changed my password, but I would like the credit back. Any help would be appreciated.

Click Support at the top fo this page, then click Contact Us.

Similar Messages

  • HT201303 Someone uses my apple ID to purchase, I have changed my password but not work . How can I disassociate my bank account with my APPLE ID?

    Someone uses my apple ID to purchase, I have changed my password but not work . How can I disassociate my bank account with my APPLE ID?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • Why i dont get email notifications when someone uses my apple account to know my location through Find my Iphone?

    Why i dont get email notifications when someone uses my apple account to know my location through Find my Iphone?

    Try adding [email protected] as a VIP contact in your icloud mail app using the appleid used for icloud if using multiple accounts (i.e different itunes and icloud account).
    But seriously that happens really !? not getting emails for using icloud services with a valid appleid.

  • I received a 1st Gen IPad from a supplier as a gift to promote their products. They used their Apple account to load the apps.  I am not able to load my own apps because their apple user is the one that pops up. How can I change it to mine?

    I received a 1st Gen IPad from a supplier as a gift to promote their products. They used their Apple account to load the apps.  I am not able to load my own apps because their apple user is the one that pops up. How can I change it to mine?

    Set it up as new device, explained in this article, without using the backup afterwards:
    How to back up your data and set up as a new device

  • Has anyone gotten an email stating that someone in Spain used your Apple ID to purchase an app? Spam or not?

    I have received 2 emails stating that someone purchased an app (TuneIn Radio Pro) using my Apple ID, but when I review my account in ITunes or the App Store on my computer, there are no purchases that are unknown. The email also states that it was purchased from Spain and the bottom of the email that tells the company name and address it has Hispanic characters in it. I am assuming it's a spam email but I just want to make sure.
    Thanks for any help!

    It's a scam.  They'll typically want you to click a link if you didn't buy it, which then prompts you to sign in with your Apple ID and provide your credit card.  The website will look like an Apple one, but it won't be, and they'll steal your info.
    You can forward it to [email protected]
    https://www.apple.com/legal/more-resources/phishing/

  • I keep getting an email telling me someone has used my Apple id to purchase an app

    Your Apple ID was just used to purchase Grudge Match (2014) from the iTunes Store on a computer or device that had not previously been associated with that Apple ID. You may also be receiving this email if you reset your password since your last purchase.
    If you made this purchase, you can disregard this email. It was only sent to alert you in case you did not make the purchase yourself.
    If you did not make this purchase, we recommend that you go to <link> to change your password, then see <link> or further assistance.
    Regards,
    Apple
    <Link Edited by Host>

    G&S
    kappy is spot on, so follow his advice with one caveat, FORWARD the email (if you still have it) to [email protected] THEN Delete With Prejudice!
    No matter how cleverly designed phishing emails are, the telltale characteristic is the URL displayed when you hover over the live link (some email clients make it a bit more challenging to see the URL, but one can do it). It MAY have 'apple' in it somewhere to give it more credibility, but it should be pretty clear it is not from Apple.com <- ALL apple URLs will have this domain.
    Further, it is not recommended that you paste the body of phishing emails here as the nefarious links the phisher wants you to click is now alive in this forum. Not to worry, I will ask our gracious Hosts to edit the link(s) out for posterity.
    ÇÇÇ

  • I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??

    I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??
    And is there any way to sync all my purchases and accounts to just have one... It is a bit stupid that you dont even get a list of something of what account you may of used, or some kind of hint, so you could log on to the right account. I am really stuck ...
    Please Advise......

    You can't merge accounts. But you can check your purchase history:
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
              http://support.apple.com/kb/HT2727
    Also, what may seem stupid to you... may be a protection of privacy to others.

  • My name is Robert Gomez. I have seen in my apple store account that someone used my information to make purchases.

    my name is Robert Gomez. I have seen in my apple store account that someone used my information to make purchases.
    someone use my account without AUTHORIZATION

    We are itunes users just like you.
    You should contact itunes support.  Click Support at the top of this page, then click the link under Contact Apple Support

  • If someones is using my account/apple id can they receive calls or messages too?? and how can i notice  if someones using my apple id??

    if someones is using my account/apple id can they receive calls or messages too?? and how can i notice  if someones using my apple id??

    You cannot make your @icloud.com address the login address for the ID. However you can change your ID, currently a Gmail one, to any other functioning non-Apple email address. The Gmail address would then no longer access your account, and so even if someone were to obtain posession of it (is that even possible) it wouldn't allow them to get into your account.
    If you want to change your ID to another email address please follow the procedure outlined below, particularly noting the first step.
    Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
    Create a new email address, for example  at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
    Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
    Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
    Enter your new address and click 'Save changes'.
    Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
    Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
    I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.

  • Someone accessed my account and purchased an app using my credit card.  Can I cancel the purchase and charge to the card?

    Someone accessed my account and purchased an app using my credit card.  Can I cancel the purchase and charge to the card?

    Change your password.
    Alert your credit card company.  Discuss reimbursemetn with them.
    You can let itunes support know by clicking Support at the top of this page and then clicking the link under Contact Us.

  • How do I update apps that are linked to someone else's apple account?

    Hi,
    I'm having trouble updating previously installed apps as they were installed using someone else's apple account. I have since changed the account settings to my own apple account, but anything that was put on before the changes can't be updated as it asks for the old apple I.D. and password.
    Please help
    Thanks

    It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
    Apple ID FAQs
    http://support.apple.com/kb/HE37

  • Someone teal my apple account how can i returnet? please

    someone steal my apple account how can i returned?
    and he change everything like security question

    Contact Apple:
    https://www.apple.com/support/appleid/contact/
    Ask them to set up two-step validation so that anyone trying to change your password will need access to your cellphone (which, hopefully, nobody but you will have).
    Matt

  • TS5223 can I have multiple users use one apple account?

    can I have multiple users use one apple account?

    I interpreted his post to mean that he meant multiple human users, not multiple devices.  Hopefully, he'll clarify.

  • HT204053 Hello I found someone using My Apple ID for face time how can I disable it

    Hello I found someone using My Apple ID for face time how can I disable it

    Welcome to the Apple community.
    Change your password..

  • HT204053 Can I use one Apple ID to purchase apps and a different one to purchase iTunes music

    Can I use one Apple ID to purchase apps and a different Apple ID to purchase music off iTunes on the same computer?

    Short answer, yes.
    Long answer, it can make things more complicated, especially if you start adding iOS devices to the mix.

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