Something gets corrupted then email won't send out of Apple mail

I believe something gets corrupted in Mail and then won't allow email to be sent. I had realized this problem seveal months ago on my Sister in law's Macbook. I had created a new mail file and noticed I had this problem with sending mail. So I'd deleted that one and created a new mail file. Same problem, I started over again. This time it seemed to work Well that was until arond April. She said she was getting the message that mail could not be sent out of mail several months ago. Checking her Outbox, she has messages that go back to April that never sent.
I don't know what keeps happening to Mail and whhy after months of functioning correctly, it will suddenly just stop working, that is, mail will no longer send. She has no problems receiving it. Only sending. Her ISP is Comcast so I wouldn't think it would be their problem, but I don't know what else it could be.
Looking for ideas!
Thanks,
Jeff

Here's the thing. I have all the correct setting from Comcast and everytime I've setup Mail on her Macbook I've entereted them correctly. Like i said, it had been working, up until April. Oh when I say created a new mail file I mean that I created a new Account rather than changed the settings in the existing account. That will create a whole new mail file.
The message she gets is:
The server “smtp.comcast.net” cannot be contacted on the default ports.
Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent.
I believe that is her smtp server. I don't have her laptop in front of me, since she lives 300+ miles away. i don't understand how something that works for months at a time would suddenly just stop working all together. She had been able to send mail from last Christmas until April. That's why I assumed something on her systrem had corrupted.
Thanks,
Jeff

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Something gets corrupted then email won't send out of Apple mail

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