Something in Window 7 keeps turning off Apple Mobile Device Service?
There is something that is interferring with my Apple Mobile Device Service froming staying on. I have done EVERYTHING down to uninstalling ang re installing all itunes and related products and making sure I covered all folders that my have goodies hiding in them. I can not get my iphone 4s or Ipad to show up. Help??
Let's try something else.
In Computer, open local disk C:\
Open the "Program files" folder.
Open the "Common Files" folder.
Open the "Apple" folder.
Open the "Mobile Device Support" folder.
Right-click on the AppleMobileDeviceService.exe file and select "Properties".
In the Compatibility tab, check "run as administrator" and click OK.
Restart the PC. Try connecting a device again. Do you still get the message?
Similar Messages
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Windows 7 64 bit, Apple Mobile Device Service not found.
Hi First post, sorry sorry if this is in the wrong place
I have a dell Laptop running Windows 7 X64 and Apple Mobile Device Service is not installing and cannot be found in services.
note the account has Admin privildges (the logging below is wrong) and UAC and Virus protection has been switched off.
I have used the apple processes to uninstall everything and then reinstall multiple times. I am defintly trying to install the latest 64 bit version.
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Dell Inc. Inspiron 1545
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number D67ADF69AA323879
Current user is not an administrator.
The current local date and time is 2010-01-11 16:46:14.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device Service not found.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
thanksI am having the same problem for three-four months now. When I called the help-desk of apple, they said windows 7 x64 wasn't compatible with itunes, and they told me that I had to wait for a newer version of itunes.
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Windows 7 itunes 9 - apple mobile device service is not started
Here is a tip I discovered.
If you are running Windows 7 and having an issue your iphone being recognized by itunes (but Windows can see it fine) i.e.
this iphone cannot be used because the apple mobile device service is not stared
Be sure you are not running this application:
FoxyProxy Video Utility
This will prevent the iphone and itunes to speak to each other. It will also affect other applications (Crashplan).
C:\Program Files\FoxyProxy\FoxyProxy Video Utility\FPServiceProvider.dll
Here is a crash dump so you can see it in all it's glory:
Version=1
EventType=APPCRASH
EventTime=128991370593237361
ReportType=2
Consent=1
ReportIdentifier=14f1085b-b0eb-11de-b90d-0050f27e4d4b
IntegratorReportIdentifier=14f1085a-b0eb-11de-b90d-0050f27e4d4b
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=AppleMobileDeviceService.exe
Sig[1].Name=Application Version
Sig[1].Value=2.50.39.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4a5d2d41
Sig[3].Name=Fault Module Name
Sig[3].Value=FPServiceProvider.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4a52bc3e
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00001b40
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7100.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3081
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
UI[3]=Apple Mobile Device Service has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=Apple Mobile Device Service stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\WSOCK32.dll
LoadedModule[5]=C:\Windows\system32\WS2_32.dll
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\system32\NSI.dll
LoadedModule[9]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[10]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[11]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[12]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[13]=C:\Windows\system32\GDI32.dll
LoadedModule[14]=C:\Windows\system32\USER32.dll
LoadedModule[15]=C:\Windows\system32\LPK.dll
LoadedModule[16]=C:\Windows\system32\USP10.dll
LoadedModule[17]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[18]=C:\Windows\system32\ole32.dll
LoadedModule[19]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[20]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[21]=C:\Windows\system32\USERENV.dll
LoadedModule[22]=C:\Windows\system32\profapi.dll
LoadedModule[23]=C:\Windows\system32\IMM32.DLL
LoadedModule[24]=C:\Windows\system32\MSCTF.dll
LoadedModule[25]=C:\Windows\system32\avgrsstx.dll
LoadedModule[26]=C:\Windows\system32\ntmarta.dll
LoadedModule[27]=C:\Windows\system32\WLDAP32.dll
LoadedModule[28]=C:\Program Files\FoxyProxy\FoxyProxy Video Utility\FPServiceProvider.dll
LoadedModule[29]=C:\Windows\system32\SHELL32.dll
LoadedModule[30]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[31]=C:\Windows\WinSxS\x86microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4918_noned089094c442eb5ff\MSVCR80.dll
LoadedModule[32]=C:\Windows\system32\mswsock.dll
LoadedModule[33]=C:\Windows\System32\wshtcpip.dll
LoadedModule[34]=C:\Windows\system32\WINTRUST.dll
LoadedModule[35]=C:\Windows\system32\CRYPT32.dll
LoadedModule[36]=C:\Windows\system32\MSASN1.dll
LoadedModule[37]=C:\Windows\system32\VERSION.dll
LoadedModule[38]=C:\Program Files\QuickTime\QTSystem\QuickTime.qts
LoadedModule[39]=C:\Program Files\QuickTime\QTSystem\QTCF.dll
LoadedModule[40]=C:\Windows\system32\WINMM.dll
LoadedModule[41]=C:\Windows\system32\comdlg32.dll
LoadedModule[42]=C:\Windows\WinSxS\x86microsoft.windows.common-controls_6595b64144ccf1df_5.82.7100.19_nonefadd78f501c74761\COMCTL32.dll
LoadedModule[43]=C:\Windows\WinSxS\x86microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7100.0_none69badf24eb1ea50c\gdiplus.dll
LoadedModule[44]=C:\Windows\system32\DSOUND.dll
LoadedModule[45]=C:\Windows\system32\POWRPROF.dll
LoadedModule[46]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\CoreFoundation.dll
LoadedModule[47]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\YSFileShim.dll
LoadedModule[48]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\icuuc36.dll
LoadedModule[49]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\icudt36.dll
LoadedModule[50]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\icuin36.dll
LoadedModule[51]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\pthreadGC2.dll
LoadedModule[52]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\libobjc.i386.A.dll
LoadedModule[53]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\CFNetwork.dll
LoadedModule[54]=C:\Windows\system32\WININET.dll
LoadedModule[55]=C:\Windows\system32\Normaliz.dll
LoadedModule[56]=C:\Windows\system32\urlmon.dll
LoadedModule[57]=C:\Windows\system32\iertutil.dll
LoadedModule[58]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\sqlite3.dll
LoadedModule[59]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\zlib1.dll
LoadedModule[60]=C:\Windows\system32\iphlpapi.dll
LoadedModule[61]=C:\Windows\system32\WINNSI.DLL
LoadedModule[62]=C:\Windows\WinSxS\x86microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4918_noned089094c442eb5ff\MSVCP80.dll
LoadedModule[63]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[64]=C:\Windows\WinSxS\x86microsoft.windows.common-controls_6595b64144ccf1df_6.0.7100.19_noneb6a32c7c247ee542\comctl32.dll
LoadedModule[65]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[66]=C:\Windows\system32\propsys.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Apple Mobile Device Service
AppPath=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeHmm, I clicked on the "This helped me" link but it doesn't sjhow that you received the five points.
No worries. There's a slight delay in general between points assignments, and those points-assigned appearing in people's tallies. I got an automatic notification that I'd been "helpful" here and then a few minutes later the 5 appeared in my tally.
(There's also a seperate issue I've noticed where IE 9 doesn't show points-assigned in some topics, when some other browsers do.) -
my touch 1st gen won't work
everytime i connect it. it says This ipod cannot be used because the Apple Mobile Device Service is not started.
what do i do?The following document is worth a try with that one, carrie:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Ever since the new upgrade of iTunes came out I can no longer open iTunes. I have uninstalled and reinstalled numerous times to no avail. I keep getting the Apple Mobile Device Service warning that it timed out. I go into Services and I can't start the mobile device there either. I have followed every suggestion online and still can't get it to work.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2 -
Apple mobile device service not started
Each time i try to sync my iphone to itunes it keeps on saying "apple mobile device service not started"
I know how to start it and everything its that when i start it it says "Windows could nt start the Aplle Mobile Device service on local computer"
I have the newest itunes and i have windows 7first I would check the event viewer for into about what goes wrong that cause the service to fail
if this don't give a clear image about what the problem is
then I would uninstall itunes and resinstall it
if that didn't help I would ask questions about solve the problem in the itunes for windows forum where people wise in the ways of itunes would be more likely to read your post
https://discussions.apple.com/community/itunes/itunes_for_windows -
Apple mobile device service not started please help
Each time i try to sync my iphone to itunes it keeps on saying "apple mobile device service not started"
I know how to start it and everything its that when i start it it says "Windows could nt start the Aplle Mobile Device service on local computer"
I have the newest itunes and i have windows 7when i start it it says "Windows could nt start the Aplle Mobile Device service on local computer"
Does Windows give you an error code number when AMDS fails to start, Love? If so what number do you you get? -
Anyone know how to turn on Apple mobile device on a windows computer. I connected my phone and it was recognized initially then when I performed an update to Itunes it no longer recognized my phone.
Have a look at this support document, it may help http://support.apple.com/kb/TS1567
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I bought my IPad 2 from a friend. I have reset to clear all of his information out. I am trying to connect it to my computer to sync my itunes and I keep getting the message that my IPad can't be used because Apple Mobile Device Service is not started can anyone help with this?
I cannot find "Other" devices. I found Apple Mobile Device under Universal Bus Controllers but cannot see "recovery mode" or any other status. I use Windows Vista.
When I try to restart Apple Mobile Device Service I get the following message: "The Apple Mobile Device Service on Local Computer started then stopped. Some services stop automatically if they are not in use by other services or programs". What does this mean?
During the last 48 hours I was able to see my iPad in iTunes only one time during many attemnpts to connect . I haven't been able to see it during the llast several attempts.
Any suggestions? The standard suggestions have not worked: i.e. stop then start AMDS; tuurn off iPad and PC, then restart both and reconfrom iPad to PC; reload iTunes. -
I am trying to get music off another computer but when i go to plug in my phone it says Apple Mobile device service is not started
Hi Mileymarie,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPhone connecting to your PC:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If an iPhone, iPad, or iPod touch is not recognized in iTunes on Windows, the Apple Mobile Device Service (AMDS) may need to be restarted. Alternatively, you may see the following error when connecting your device:"This [device] cannot be used because the Apple Mobile Device Service is not started."
This document explains how to restart the Apple Mobile Device Service on Windows XP, Windows Vista, and Windows 7.
Restart the Apple Mobile Device Service (AMDS)
Set the Apple Mobile Device Service Startup type to Automatic
Remove and reinstall iTunes and AMDS
I hope this information helps ....
- Judy -
Hello, I am having trouble re-installing itunes on my PC. error message keep popping up "Apple mobile device failed to start, verify that you have sufficient privileges to start system services.
The thread mentioned above now has some out of date direct links. This is a more recent version of that post...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I-tunes keeps telling me that this ipod cannot be used because the apple mobile device service is not started. It was previously working and syncing, but now windows doesn't seem to be recognizing it. What can I do?
Hi there! You can fix this error by doing the following:
1) Click your Start button in Windows, and click "Run".
2) In the box that appears, type "services.msc" (without the quotes) and hit enter. A new window with a big list will appear.
3) Find "Apple Mobile Device" service in this list, right-click it and go to "Properties".
4) In the window that pops up, make sure that drop-down box is set to "Automatic", then click the button that says "Start". A progress bar will briefly appear and disappear and it will be started. Click Apply/OK.
5) Try running iTunes again, it should work! -
How do I start/turn on Apple Mobile Device?
I just plugged in my iPod into my PC (Windows Vista) and I got an alert saying that my Apple Mobile Device has stopped working. How do I fix this problem?
Type "Apple Mobile Device service" into the search bar at the top of this page by "Support"
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itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
Mid way through download of I-Tunes after clearing every Apple program from my computer I get "Apple Mobile Device Service" failed to start message. Eventually leading to Windows error 193 (error 7). How do I get Apple Mobile Device Service to start so I do not get error messages and failure of I-Tunes to install?
If you have a 64-bit machine, then try the "for older video cards" version...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
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