Something is Causing ReaderX Update to C++ Runtime Library Error AdobeARM.exe
Anytime Adobe Reader tries to update, on login, periodically, or manually the error Visual C++ Runtime Library Error appears. I am using Adobe Reader 10.1.1. I have tried letting Adobe regenerate the Adobe.ARM.exe file located in C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe. I am using Windows XP Professional SP3.
This started when after it ran an automatic update it started to defrag that took way too long so I forced shutdown that obviously corrupted some file somewhere which leads to this error. In a new Windows profile the error is not present but I am not willing just yet to move all of my files to a new user account because one third party application has a bug.
Thanks for trying out the suggestion.
Since, you mentioned that the issue is not reproducible when you switch to another account, could you try one more thing.
1. Open Start > Run
2. Type "%temp%"
3. In the folder that appears, delete the following files: AdobeARM.log, AdobeARM_NotLocked.log, ARMUI.ini
4. Try initiating an update transaction again from within Reader by clicking on Help > Check For Updates
Hope this works.
Ankit
Message was edited by: Ankit_Jain
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