Something is preventing me from opening attachements or using bottom of the screen in emails

Can someone please help? For some reason there seems to be a small black triangle, like a tab set, on my screen preventing me from being able to use the bottom of my screen to scroll or open attachments. I can use the screen to scroll for all other apps but when I open my e-mail I can only use the upper portion of my screen to scroll and the bottom portion is locked out right where the triangle tab starts. Does anyone know why and how I can remove this?

I apologize for this reply being so late.  Your idea was great but I am already operating at the largest dimensions.  The problem got temporarily solved when I installed the latest OS update but it has now returned.  As well, the follow-up from Apple gave me the option of marking your suggestion as "correct answer" or "helpful answer" and I'm sorry but I can't say either.  I have no idea what to try next -  other than to wait for another update to OS X 10.

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