Something is wrong with my Creative Nomad

Yes i purchased a Creative Nomad Zen 20gb and for some reason the headphone jack is acting very strange and i have to reposition my headphones to get it to work. I know its not my headphones because they work fine in my other cd player. Also sometimes i cant shut it down, Does anybody know how to troubleshoot it

The extra is notorious for bad headphone jacks. But there are few Original zens that have this.
What happened on the extra is there was nothing holding the jack to the mother board other than the solder, thus leaving a good chance that the solder would become loose, and sometimes break off.
If this is the case and you are not on warrantee you can open the casing up and use a hot glue-gun to hold it better. If you are on warrantee and you open the case up it will void the warrantee.
The best thing to do would be contacting creative tech support.
As for the booting problem, try going into rescue mode and running a clean up. See the sticky at the top of the board for info on rescue mode.

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Something is wrong with my Creative Nomad

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