Something screwed up...

I just searched the iTunes podcasts for my feed and now nothing comes up. This always worked fine in the past.
If I use iTunes subscribe url from my website www.peternut.com, I get this message...
"Your request could not be completed.
The item you've requested is not currently available in the US store."
(Also says same thing for Canadian store) The podcast ID is correct.
So I uses "Advanced->Subscribe to podcast" entered:
http://www.peternut.com/feed.xml
I works fine.
I tried submitting the feed again and it says the feed has already been submitted.
HELP!

I have exactly the same issue. I got email from Apple that my feed was created, but I do not see it and cannot subscribe to it.
Please help.
Thanks,
Boris Klaydman
[email protected]
Your podcast, located at [ http://www.cocoacastexpress.com/cocoacasttalk.xml ], has been approved. You should expect to see it in iTunes within the next few hours. When it's available, you will be able to access it with the URL below.
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=272077731

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    I've marked this as a question in hopes that someone had this problem and found a resolution. I've waited nearly if not 3 months before going this route, but I'm absolutely disgusted with the support and so called escalation of my issue.
    This is my last desperate attempt to get someone's attention... Sad. Never thought I'd be griping in public forums to get a response.
    In short, my files vanished: I stored approximately $5000 worth of files in Created Cloud. These consisted of graphics I've purchased, licenses to accompany them, videos, after effect templates, and several client related files of work our company has performed. I've spent countless hours dealing with the adobe technical support, from basic to escalated to absolutely no resolve. I've had to repeat myself a ridiculous amount of times. Each support agent passes the buck to someone else, now eventually leading me to escalation.
    Now for all of those to read, I'm going to entertain you with as much of these discussions as I can dig out.
    A little background. A year or so ago I had adobe change my adobe ID to [email protected]. Previously it was under a gmail account. I was moving along with my work and noticed that the stupid annoying login window popped up when trying to open Dreamweaver. It stated that it couldn't find an account under my adobe ID. Support tells me there never was one under that ID. I use 1Password and have had this login and password saved for a long time. I use Adobe products daily. I'm not losing my mind.
    Jumping into my support cases on adobe.com, I see that the chat history is not saved. I saved some of the later ones, so for now I'll share what happened.
    Basically I finally gave up arguing with the agent. My ID mysteriously reverted back to the original gmail. I didn't change it back. They said it was never under a .me account. Arguing served no purpose at that point. It just continued to insult my intelligence. I signed into the gmail account and was able to open the software.
    It was later/or before. I'm getting so confused now...  I realized that all of my files in Creative Cloud were gone. Every ... single... one of them. Not the folders though. The folders, and all the child folders ( I had it very well organized ), like Photos, People, Places, Solid Objects, and so on. Web icons, graphics, videos, etc. All the folders there, but no files.
    I started saving these transcripts. Here's one on:
    February 17th, 2014:
    info: You are now chatting with 'Gian'
    Gian: Hello. Welcome to Adobe Technical Support.
    Patrick: Hi Gian.
    Gian: Hello Patrick.
    Patrick: All my folders exist in CC, but all the files are gone, vanished. . a ton of money worth too. Illustrations I've purchased, and much more.
    Patrick: I'm not sure how long they've been gone.
    Gian: Could you be a bit more specific as to what happened?
    Patrick: Okay. I dont' know what happened.
    Patrick: I have a ton of organized folders
    Patrick: Example:
    Patrick: Photos / People, Places, Buildings, etc. all folders which were packed full of my stuff
    Patrick: All the folders are there, but not a single file.
    Patrick: I certainly didn't delete them.
    Gian: May I know if you are able to login to your computer?
    Patrick: I'm on my computer now.
    Gian: Okay. May I know if only Adobe products are missing or everything is gone and your computer is empty?
    Patrick: Adobe
    Patrick: My creative cloud folder
    Patrick: My creative cloud folder is there... and all the sub folders, but no files.
    Gian: Okay.
    Gian: Just to confirm, the files that you stored in Creative cloud are missing?
    Patrick: Yes...
    Patrick: all of them. Every one of them. The only thing that remains is the folders and child folders
    Gian: Okay.
    Gian: Patrick, please launch your CC Desktop application.
    Patrick: It's open
    Gian: Okay. Please look in Applications folder if you could find a folder called Creative Cloud Desktop?
    Patrick: I'm on MAC.
    Patrick: It's called > Adobe Creative Cloud
    Patrick: Applications/Adobe Creative Cloud/Adobe Creative Cloud
    Gian: Yes.
    Patrick: Yes it's there.
    Gian: May I know if you added any files to that folder or deleted any files from that folder?
    Patrick: none. First time I even looked at it
    Gian: Okay.
    Gian: I am sorry for the miscommunication. please click on Finder and Go>Applications.
    Patrick: ok
    Patrick: yes the application is in there but it isn't called "Creative Cloud Desktop"
    Gian: On the left side, could you locate a folder called Creative cloud files.
    Patrick: yes
    Patrick: In which I have lots of folders....
    Patrick: but all the files in those folders are gone
    Gian: May I know if you accidentally added/deleted any files/folders from there?
    Patrick: Okay, please understand.
    Patrick: I have a TON of folders, and sub folders
    Patrick: I didn't go into each one and delete all the files in each folder.
    Gian: Patrick. Please log on to www.creative.adobe.com.
    Patrick: ok, there
    Patrick: It's identical to what's on my computer. Just folders and child folders. NO files
    Gian: Please sign-in it.
    Gian: Click on files which comes before Download center.
    Patrick: ok
    Gian: You will find a folder, when you keep your mouse to it, it will say as view  archived files.
    Gian: Please click it.
    Patrick: I saw two folders in there, and resotred them both
    Patrick: but no files are in them either
    Gian: Patrick, I am sorry to inform you that I need to escalate this case to our senior expert team.
    Gian: They will contact you for resolving your issue.
    Patrick: Ok please do so.
    Patrick: I need my files ASAP. I have to have them... Thousands of dollars of money spent on those graphics.
    Gian: May I have your contact number and appropriate time to call you?
    Patrick:###-###-#### 9am - 9pm Central time any day of the week.
    Patrick: When will I hear from someone?
    Patrick: This is affecting my work, bigtime.
    Gian: I am sorry for the inconvenience caused to you.
    Gian: I will escalate the case. They will contact you soon.
    Patrick: Ok thanks.
    February 25th, 2014:
    info: You are now chatting with 'Sumukan'
    Sumukan: Hello! Welcome to Adobe Customer Service.
    Patrick: Hi.
    Sumukan: Hi Patrick!
    Patrick: Just a heads up, I'm highly irritated at Adobe
    Sumukan: I'll check and assist you with your tickets.
    Patrick: Nothing personal.
    Patrick: I've waited a week for a response from Adobe
    Patrick: I think it's been a week
    Patrick: All my files in CreativeCloud vanished, and I've been through this chat deal over it twice prior to now
    Patrick: No one is fixing anything.
    Patrick: Thousands of dollars of money spent on my graphics, videos and more.
    Sumukan: I am sorry for the delay happened in your situation.
    Patrick: All my folders are there but no one is getting back to me... No one is restoring my files. I didn't delete my files.
    Patrick: I'm running a business. I can't work without them.
    Patrick: Yet Adobe continues to bill me for CC membership without delay.
    Sumukan: Let me check and assist you further.
    Sumukan: Thank you for staying online.
    Patrick: Yep
    Sumukan: Patrick, your issue has been escalated and relevant team is working on the case and I our relevant team will contact you back via email as soon as possible.
    Sumukan: I am sorry for the situation happened.
    Patrick: Look, that isn't good enough. No response like "We are investigating" from that team... nothing.
    Patrick: I'm running a business
    Patrick: All our graphics, icons, videos, after effects stuff and more
    Patrick: gone
    Patrick: Being left out in the air with "We're working on it" doesn't cut it.
    Sumukan: I apologize for the additional time this will take and look forward to a positive resolution.
    Patrick: Right, and who knows when or if I'll get my files back.
    Patrick: So what will Adobe do then?
    Patrick: "Sorry... things happen"
    Patrick: ?
    Patrick: What is Adobe going to do for me, a long.. .LONG time customer.
    Patrick: Like I said, nothing personal...
    Patrick: This isn't good enough though.
    Sumukan: Patrick, I'll escalate the case with priority so that our relevant team will get back to you as soon as possible.
    Patrick: How long will this take to be resolved?
    Patrick: Why have I not received a ticket confirmation?
    Patrick: Why has no one gotten back to me to at least communicate?
    Patrick: Why is this even close to acceptable? How could it be?
    Sumukan: I am sorry Patrick, I escalated the case with priority and our relevant team will contact you within 2 to 3 business days and I'll send you notification regarding this conversion.
    Same Day, later on:
    Pushparaj: Hello! Welcome to Adobe Customer Service.
    Pushparaj: Hello Patrick.
    Patrick: hi
    Pushparaj: How are you?
    Patrick: I dont' know what is going on with Adobe.
    Patrick: I'm horrible
    Patrick: If you look at my chat history, I now have something to add to it
    Patrick: 1. I contacted someone a week or so ago. All my files in CC disappeared
    Patrick: Folders are still there but files are gone. vanished. I didn't delete them.
    Patrick: Never heard back from anyone so I contacted again
    Patrick: Today, I contacted a 3rd time
    Patrick: Now, my adobe ID doesn't even work.
    Pushparaj: I will help you with your issue.
    Patrick: I can't sign
    Patrick: can't sign in
    Patrick: It's like I'm being erased in every manner
    Patrick: So I tried my old email address and it's letting me sign in, but saying for me to activate a trial?
    Patrick: I'm a paying customer.
    Patrick: My adobe ID is supposed to be: [email protected]
    Pushparaj: I am sorry for the inconvenience caused.
    Patrick: But all of a sudden I cannot even use it...
    Patrick: And again, all my files are missing. My creative cloud files.
    Pushparaj: May I please have your email address registered with Adobe?
    Patrick: Thousands of dollars worth of graphics, videos and things I've purchased over time that I decided to store in CC.
    Patrick: [email protected]
    Patrick: Which starting about 2 hours ago, doesn't work anymore... I have no idea why.
    Pushparaj: Please allow me 3 minutes while I check the information for you.
    Pushparaj: Thank you for staying online.
    Patrick: yep
    Pushparaj: I see that your issue was escalated to the relevant team.
    Patrick: never got an email as promised
    Patrick: But now I can't even open Photoshop or any adobe programs
    Patrick: It's telling me to sign in
    Patrick: but now all of a sudden, after that chat with whoever that was earlier, my adobe ID isn't working
    Pushparaj: Patrick, we are still are still working on your issue.
    Patrick: So now I can't even use the software?
    Patrick: First, my files are deleted.
    Patrick: Now I can't use the software because my Adobe ID is broken?
    Pushparaj: May I know the error message that you are displayed when logging in to your Adobe account.
    Patrick: The Adobe ID and/or password provided does not appear to be valid. Please try again.
    Patrick: when I tried to reset ( which I shouldn't have to as I save my passwords )
    Patrick: It said my email isn't associated with an adobe ID
    Pushparaj: Thank you for the information.
    Pushparaj: Just to confirm, do you have access to the email address?
    Patrick: Yes
    Pushparaj: I will send the reset password link to your email address.
    Patrick: ok
    Pushparaj: Please check your inbox.
    Patrick: nothing
    Pushparaj: Please check it after deleting the cookies of your browser.
    Patrick: check what? Trying to sign in?
    Pushparaj: I mean to check your inbox.
    Patrick: I'm using a mail app
    Patrick: That has nothing to do with cookies in my browser
    Pushparaj: I am sorry, I was not informed that.
    Pushparaj: Please refresh the page.
    Patrick: no email
    Patrick: It's saying that it isn't even an adobe ID
    Patrick: but I've been using it for a long time
    Pushparaj: Patrick, I will put your issue as higher priority and escalate the case to the higher team.
    Pushparaj: They will contact you within 24 hours.
    Patrick: so now I can't even use my software?
    Patrick: first files, now software?
    Patrick: oh my gosh...
    Pushparaj: May I have the previous case number?
    Patrick: That's just it... no one is giving me case numbers
    Patrick: I'm not getting emails from adobe. I'm not getting ticket numbers
    Patrick: Can you see the previous chat transcripts?
    Patrick: I emailed them to myself
    Patrick: I'm not getting phone calls
    Patrick: emails
    Patrick: nothing
    Patrick: This is effectively shutting my business down
    Patrick: My business revolves around Adobe software
    Patrick: And you guys aren't doing a damn thing about it other than telling me you're doing something.
    Patrick: So now I can't even open Photoshop, or anything.
    Pushparaj: I understand your concern, Patrick.
    Patrick: Telling me to sign in again.
    Patrick: It's more than a concern
    Patrick: This is absolutely absurd
    Patrick: No one from adobe is doing what they say they're going to do
    Pushparaj: I suggest you to use trial version software till then.
    Patrick: No.
    Pushparaj: I will provide you the link for you.
    Patrick: I want someone to step up and do something
    Patrick: I'm a paying customer and have been for a long time.
    Patrick: Why didn't I get a ticket email?
    Patrick: Why is my Adobe ID not even working now?
    Patrick: Where are my files? All my folders and sub folders are there in Creative Cloud
    Patrick: Who's going to fix that and when?
    Patrick: I'm going to sit in this chat box until someone fixes my account. I'm absolutely fed up.
    Pushparaj: I understand that you have been your customer for long time.
    Pushparaj: We have a lot of cases to work on. So it is delaying.
    Pushparaj: For you I will put the case as urgent priority and escalate it.
    Patrick: I care about other people's cases, but that simple fact alone that there are so many open cases is a concern.
    Patrick: There's no reason for me to not be able to sign into the software now.
    Patrick: And I have to get this fixed.
    Patrick: not later
    Pushparaj: I suggest you to create an other Account and use software now. Till your issue get resolved, Patrick.
    Patrick: You have to understand, nothing any of these chat agents tell me is being done.
    Patrick: I'm not getting phone calls, no ticket confirmations, nothing.
    Patrick: Once this chat is closed, I won't hear from anyone.
    Patrick: This is how Adobe decides to run business now?
    Patrick: Last chat, I was promised an email confirmation of the ticket.
    Patrick: Did I get one? No
    Pushparaj: I see that you have been waiting from 18th Feb.
    Patrick: Sounds about right
    Patrick: Even my fonts... all of it. all creative cloud
    Patrick: Jeeesh this is ridiculous.
    Pushparaj: I am really sorry, I too would have frustrated if I was in your place.
    Patrick: Yep... but nothing personal with you.
    Patrick: I'm just very angry.
    Patrick: So I'm going to sit here until my issue is resolved.
    Patrick: Can't you contact someone that can handle this?
    Patrick: All of Adobe's resources and they're going to let me go for a week with these problems?
    Pushparaj: Let me check this for you.
    Patrick: Completely unacceptable
    Pushparaj: Please allow me a minute.
    Pushparaj: I apologize for the delay, it is longer than expected. Please allow me 3 more minutes.
    Patrick: ok
    Pushparaj: Just to confirm, have you tried changing the email address of your Adobe account?
    Patrick: how can I change my email address when it isn't allowing me to use my Adobe ID to begin with?
    Pushparaj: Do you have any other alternate email address?
    Patrick: Now here's something screwed up. I can sign into Creative Cloud with my old email address "[email protected]" but this was changed many months ago to "[email protected]"
    Patrick: However, it's telling me to launch a trial.
    Patrick: And even stranger still, if I sign into CC with this old email address I can see my folders online, but still no files in them.
    Pushparaj: I suggest you to login using the email address [email protected].
    Patrick: But it isn't recognizing that I have a paid plan
    Patrick: And if I try to sign into creative cloud desktop with this?
    Patrick: it shows the spinner
    Patrick: and then says you've been signed out
    Pushparaj: I suggest you to login to Adobe account using the email address [email protected].
    Patrick: I did... through a web browser
    Patrick: I'm signed in
    Patrick: What I'm saying is it won't let me in the creative cloud application
    Pushparaj: I understand that. Now please try to sign in to Creative cloud account.
    Patrick: I'm signed in
    Patrick: with the gmail address
    Pushparaj: Are you able to login with the gmail address without any issues?
    Patrick: to creative.adobe.com yes
    Patrick: But now the desktop software
    Patrick: but not
    Patrick: but not the desktop software
    Pushparaj: Do you have access to your Gmail email address?
    Patrick: yes
    Pushparaj: I will sent the reset password link to your gmail email address.
    Pushparaj: A reset password email has been sent to [email protected].
    Patrick: to reset the password for the .me email?
    Patrick: Why is "[email protected]" no longer my adobe ID?
    Pushparaj: I see that is the issue.
    Pushparaj: Please check the email address [email protected].
    Patrick: I can sign into creative cloud "online" website with the gmail address
    Pushparaj: Are you able to view your subscriptions?
    Patrick: Yes
    Patrick: however, I can't...
    Patrick: Okay here are my steps now:
    Patrick: On my computer, the little creative cloud icon on my MAC, at the top.
    Patrick: I click on it
    Pushparaj: Sure.
    Patrick: It's prompting me to sign in
    Patrick: I sign in with the gmail address now
    Patrick: The spinner/loader displays like it's thinking
    Patrick: then it says "You have been signed out"
    Pushparaj: Thank you for the information.
    Pushparaj: Please allow me 3 minutes while I check this for you.
    Patrick: Another way to produce an error, I did the following:
    Patrick: 1. Tried to open Adobe Illustrator CC
    Patrick: 2. The Adobe sign in thing popped up
    Patrick: 3. I entered the credentials
    Patrick: 4. It asked me to agree to terms and conditions
    Patrick: 5. It said, start your Illustrator trial
    Patrick: 6. I said license this software
    Patrick: 7. It's aksing me for a serial number
    Patrick: which I don't have because I'm a cloud subscriber
    Pushparaj: Thank you for the information.
    Pushparaj: I see that this is a technical issue. I'll need to transfer this chat to the technical support team so that this issue is resolved in this first contact itself.
    Patrick: what about my other problems?
    Patrick: Is this where I don't hear from anyone?
    Pushparaj: Yes, I think all your issues will be resolved after you sign in with the email address [email protected].
    Pushparaj: Shall I transfer this chat.
    Pushparaj: *?
    Patrick: ok
    Pushparaj: Thank you for confirming.
    info: Please wait while I transfer the chat to the appropriate group.
    info: You are now chatting with 'Mohammed'
    Mohammed: Hello. Welcome to Adobe Technical Support.
    Patrick: Hi
    Mohammed: Hi Patrick.
    Mohammed: Please allow me a moment while I look into your account & verify the details.
    Mohammed: Thank you for staying online.
    Patrick: No problem
    Mohammed: As I understand that you are unable to sign in to the Creative Cloud desktop App as gets the Error "You've been Signed out", is that correct ?
    Patrick: Correct.
    Patrick: And while waiting to be transferred I uninstalled and reinstalled the desktop app
    Patrick: still not working
    Patrick: My account is a complete disaster. Not sure how much of the transcript you read
    Mohammed: Thank you for confirming.
    Mohammed: I'll be glad to check and help you with that.
    Patrick: My adobe ID was: [email protected] and worked until about 3 hours ago.
    Patrick: Now that adobe ID magically does not exist.
    Patrick: So it let me sign into http://creative.adobe.com with my old ID which is [email protected]
    Patrick: Pushparaj suggested I sign into the desktop application with the gmail address. and here I am
    Mohammed: Thank you for the information.
    Mohammed: As I checked, you have the subscription under : [email protected].
    Patrick: Ok.
    Mohammed: Adobe ID does not exists with the email address : [email protected]
    Patrick: Okay lets stop there.
    Patrick: It should exist.
    Patrick: Matter of fact, I've used it for a long time.
    Patrick: I even have it stored in my 1password program
    Mohammed: It is not possible.
    Patrick: I mean, media is my business.
    Patrick: Yes it is
    Mohammed: Adobe ID doesn't exists with the email address : [09:16:27] Mohammed: Adobe ID does not exists with the email address : [email protected]
    Patrick: That's part of the mystery.
    Patrick: I'm not insane here.
    Patrick: Matter of fact... look at this:
    Mohammed: I have checked with me resources, Adobe ID doesn't exists.
    Mohammed: You have the subscription under : [email protected].
    Mohammed: Please try to sign in with the Adobe ID: [email protected]. to creative cloud App.
    Patrick: It doesn't work.
    Patrick: Let me try to be clear, and I'm trying to be patient.
    Patrick: When I first signed up for CC a year or so ago
    Patrick: I used the gmail
    Patrick: I later switched my adobe ID to "[email protected]"
    Patrick: I receive my billing statements at the .me
    Patrick: I've signed into teh app with .me
    Patrick: It's saved in my 1password program under .me
    Mohammed: I am sorry, you cannot change the subscription email address from one to another.
    Patrick: You're not ...
    Patrick: oh my gosh
    Patrick: Do you have an email I can forward my receipt to?
    Mohammed: You need to cancel the subscription from the gmail account and purchase it from me.com account.
    Patrick: It has been .me
    Patrick: I'm not some idiot
    Mohammed: Would you like to resolve the Adobe ID issues or Activation issue ?
    Patrick: I want you to listen to me for a moment and stop treating me like I'm a moron.
    Patrick: I've been dealing with chat agents for a week now
    Patrick: I'm absolutely frustrated
    Patrick: I'm not some idiot that has no clue of software.
    Mohammed: I certainly appreciate your patience in this process.
    Patrick: I'm telling you that my Adobe ID has been .me for a long time.
    Patrick: Just listen to me.
    Patrick: you telling me it can't be done means nothing.
    Patrick: I have been signing in and out of adobe with '.me" for a long time
    Patrick: 3 hours ago it stopped working
    Patrick: Cooincidentally shortly after my last chat
    Patrick: several hours ago today
    Patrick: Let me start over and give you the history.
    Mohammed: I would like to transfer this chat to the appropriate Customer Service queue where we have experts available to help you on this issue as your purchase the subscription from me.com, will that be fine?
    Patrick: I want to explain this. I'm tired of being passed around.
    Patrick: This is a problem.
    Patrick: You know the Creative Cloud files? The 20 or 25GB cloud?
    Patrick: All of my files mysteriously disappeared
    Patrick: not the folders or sub folders I created
    Patrick: I contacted Adobe a week ago about it
    Patrick: I contacted them yet again
    Patrick: and today, a 3rd time
    Mohammed: The issue which you are referring to for email address, is handled by our customer service team.
    Patrick: My adobe ID worked today
    Patrick: then 3 hours ago, it's back on "gmail"
    Patrick: But regardless, I can't sign into the desktop app with teh gmail
    Patrick: Isn't that a technical issue?
    Mohammed: I will help you with the Sign in issues with the gmail.com account, is that okay ?
    Patrick: Sure
    Mohammed: Please click on Finder icon.
    Mohammed: Click Go > 'Go to Folder' option from the Top menu bar.
    Patrick: ok
    Mohammed: Type /etc/ and press Go.
    Patrick: ok
    Mohammed: Open the hosts file, copy and paste the entire hosts file contents on this chat window.
    Patrick: ## # Host Database # # localhost is used to configure the loopback interface # when the system is booting. Do not change this entry. ## 127.0.0.1 localhost 255.255.255.255 broadcasthost ::1 localhost fe80::1%lo0 localhost
    Mohammed: Thank you.
    Mohammed: Close the hosts file.
    Patrick: ok
    Mohammed: Choose Apple menu > System Preferences, and then click Network.
    Patrick: ok
    Mohammed: Choose the network that is currently connected to internet that can be Ethernet or Airport(Wireless).
    Patrick: ok
    Mohammed: Click on lock icon, enter the Administrator name and password.
    Mohammed: Then click on Advanced button and click Proxies Tab.
    Patrick: ok
    Mohammed: Under 'Select a Proxy server to Configure'
    Mohammed: Uncheck all the proxy check boxes, then uncheck 'Use Passive FTP  Mode (PASV)'.
    Patrick: they are already unchecked
    Patrick: oh wait
    Mohammed: Uncheck 'Use Passive FTP Mode (PASV)'.
    Patrick: just unchecked use passive ftp
    Patrick: ok
    Mohammed: Then click on Apply Now button.
    Patrick: ok
    Mohammed: Now try to Sign in to Creative Cloud Desktop App.
    Patrick: Nope
    Patrick: Doesn't work
    Mohammed: Okay.
    Mohammed: Please click on Finder icon.
    Mohammed: Click Go > 'Go to Folder' option from the Top menu bar.
    Patrick: ok
    Mohammed: Type /Library/ and press Go.
    Patrick: ok
    Mohammed: Open the Application Support folder.
    Mohammed: Open the Adobe folder.
    Patrick: o
    Patrick: ok
    Mohammed: Rename the STStore fodler to SLStore_old and OOBE folder to OOBE_old.
    Patrick: ok
    Patrick: there's also a SLStore_v1 in there
    Patrick: should I do anything with it?
    Mohammed: No, Patrick.
    Patrick: ok
    Mohammed: Open the SLCache folder.
    Patrick: ok
    Mohammed: Delete all the files and folder from SLCache folder.
    Patrick: ok
    Mohammed: Click Fidner > Click Go > 'Go to Folder' option from the Top menu bar.
    Patrick: ok
    Mohammed: Type ~/Library/ and press Go.
    Mohammed: ~/Library/, Ensure there is ~ symbol in front.
    Patrick: ok
    Mohammed: Open the Application Support folder.
    Mohammed: Open the Adobe folder.
    Patrick: ok
    Mohammed: Delete the OOBE folder.
    Patrick: ok
    Mohammed: Open the Applications folder.
    Mohammed: Open the Utilities folder.
    Patrick: ok
    Mohammed: Delete the Adobe Application Manager folder.
    Patrick: ok
    Mohammed: http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudCleanerTool.dmg
    Mohammed: Download and Run the Adobe Cleaner Tool from the above link.
    Mohammed: Let me know once it is launched.
    Patrick: ok it's ready
    Mohammed: Select Creative Cloud and click Clean Selected up button.
    Patrick: ok
    Mohammed: Select Adobe Application Manager and click Clean Selected up.
    Patrick: it doesn't exist in the list
    Mohammed: Close the Cleaner Tool.
    Patrick: ok
    Mohammed: Click here.
    Mohammed: Open the above link and click Download button.
    Mohammed: Download and install the Creative Cloud Desktop App from the above link.
    Patrick: says page not found
    Patrick: are you wanting me to download creative cloud installer?
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    Mohammed: Open the above link and try downloading it.
    Patrick: says page not found
    Patrick: I see
    Patrick: it's a typo
    Patrick: Needed products instead of product
    Patrick: ok downloaded
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    Patrick: ok
    Patrick: yes
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    Patrick: I can show you. Can I sent screenshots through here?
    Patrick: send
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    Patrick: I'm going to forward all my chat transcripts
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    Patrick: I know something is "wrong" with my account.
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    Patrick: They were deleted/removed/vanished from my creative cloud folder
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  • HP LaserJet CM1415fnw Full Software Installation Problem

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