Something updated on my firefox when I rebooted the computer and now I cant get log into something like my amazon account without an error message about an ocsp

I turned off my computer and turned it back on. Firefox did something with automatic updates. Since that time I have not been able to access things I could previously, such as my account on Amazon.com When I go to the amazon website and try to log in, I get an error message that says something about an OCSP certificate not being able to be authenticated. This happens on other sites as well. I did call amazon to report the problem. This was days ago and the problem persists. I can access my amazon account information on my home computer using firefox. This is just happening on my office computer since it did some auto updating. Both my home computer and the office computer on which I am having trouble using the browser are running on Wndows XP. Something clearly happened to the browswer on the office computer because I can access things on the home computer with the firefox browser that I can't on this computer.

First attempt to try using Firefox in safe mode.
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Second attempt to correct the issues via refreshing Firefox.
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
Third I recommend you use something like malwarebytes to scan your PC.
https://www.malwarebytes.org/

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I have had to reboot my computer and now I cant sync my phone to I tunes

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What can I do so I dont have to write down all my phone numbers, email addresses etc. And also what can I do with all the music I have downloaded as I dont want to pay to download everything again.
Im not really a techy guy so in easy to understand language please.

Hi Ray,
There is nothing to download for ExportPDF--you just need to use a supported web browser to log in to exportpdf.acrobat.com using your Adobe ID and password.
Best,
Sara

My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?

My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?

Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective.

HT5312 When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this

When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this ID problem?

Hi AnnieAnneok,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
First, I would suggest you backup your iPod touch and transfer purchases to your computer:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Confirm your Apple ID is set up and updated with the correct information:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Then, in Settings on your iPod touch, sign out of your iCloud Account and your iTunes Store account and sign back in with the correct Apple ID.
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
Judy

I was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??

i was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??

Go elsewhere:
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

I have an iphone 4S and stupidly let it update to iOs 7 and now I cant get wifi or bluetooth. Anyone know how I can get back the previous update when my iphone was working perfectly?

I have an iphone 4S and stupidly let it update to iOs 7 and now I cant get wifi or bluetooth. Anyone know how I can get back the previous update when my iphone was working perfectly?

Your WiFi/Bluetooth chip has failed. Bring the phone (and $199 if outside the warranty period) to Apple for replaceement.

I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
Thank you.
-Kait
My phone is the iPhone4 and my computer is a Windows Vista

I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction.

Hello, i were updatin my ipad, and then when it wasnt finished i came to take out the wire, the thing that sits in the iPad and now i cant do anything, its totally frozen, what can i do?

hello, i were updatin my ipad, and then when it wasnt finished i came to take out the wire, the thing that sits in the iPad and now i cant do anything, its totally frozen, what can i do?

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I have a Macbook Pro that I have just renewed and transferred over my old hard drive (also from a Macbook Pro). Now when I turn on the computer and ITunes opens I get error (-50) and then error 5002 when I try to sign in to ITunes Store - Help!

I have a Macbook Pro that I have just renewed and transferred over my old hard drive (also from a Macbook Pro). Now when I turn on the computer and ITunes opens I get error (-50) and then error 5002 when I try to sign in to ITunes Store - Help!
My dealer has tried and failed (twice) to correct this and I have tried deleting the two items in the Itunes folder but no luck!

were you able to get help on this? I need help on error 5002 as well. thank you

4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
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HT201272 I ACCIDENTLY REBOOTED MY IPOD AND NOW I CANT FIGURE OUT HOW TO GET THE PREVIOUS TUNES DOWN LOADED

I accidently rebooted my Ipod and now I cant figure out how to download my previously tunes.

mean the mac version or adobe? its the newest mac that's out right now and it's adobe 9 standard....does that answer your question?

I purchased Macbook Pro i5 in March 2011. Now the screen has problem; one vertical blue line is in the screen (at the right side). I noticed this last week when I opened the MacBook, and now I am always seeing it. How to remove it?

I purchased Macbook Pro i5 in March 2011. Now the screen has problem; one vertical blue line is in the screen (at the right side). I noticed this last week when I opened the macbook and now I am always seening it. I am seeing the blue vertical line always in the screen. However, I am not seeing this line when I open Word, Excel, PowerPoint files (without pictures). But I am seeing this line always when I see movies, pictures, and all the files which have pictures. Please do let me know how can I remove this vertical blue line (blue tint) pernamentally from the screen.
Regards,
Ujjal

Backup your files to a external hard drive and disconnect.
Call Apple and make a warranty call, then take it to the nearest Apple Store etc.
You can run these things and it might clear your issue or give further informaiton
Perform a hardware check
http://support.apple.com/kb/ht1509
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http://support.apple.com/kb/HT3964
https://support.apple.com/kb/HT1379

I have updated my iPad to IOS 8.1.2. And now I cant watch any videos anymore. Not on Facebook, YouTube, etc. How can I fix this?

I have updated my iPad to IOS 8.1.2. And now I cant watch any videos anymore. Not on Facebook, YouTube, etc. How can I fix this?

We also want your phone to work the way it should be working for you.
How long does a charge last since the update?
Have you reset the network settings? Settings>General>Reset>reset Network Settings>Enter 4 digit passcode>Reset Network Settings
TamaraH_VZW
Follow us on Twitter @VZWSupport

I copied some photos from the main album to a new album. And I need to delete these photos from the main album so as to have them only to the new album. When I select the photos and choose delete I get the answer DELETE EVERYWHERE

Ι copied some photos from the main album to a new album. And I need to delete these photos from the main album so as to have them only to the new album. When I select the photos and choose delete I get the answer DELETE EVERYWHERE. I don't have the choice to delete it only from the main album.

You mean you copied photos from your camera roll to a new album, correct? Well, that's the way it works. The photos wern't actually copied to your new album, just pointers to the actual photos, which are still in your camera roll. So, yes, if you delete from your camera roll, you remove them from your phone.

HT1918 I updated my account on the computer and now cannot access my account on my iphone

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Seems like ios6 isn't any good for any of their devices. I have an iPhone 4 and recently updated to ios6 and have had all the wifi problems and apps getting hung up on load screens. Restore is your best bet and downgrade if you can back to ios 5.1. If restore doesn't help with a fresh install of ios6 then call every Apple support number you can find and be heard like the 1,000s of other people like us with ios6 problems demanding support. There doesn't seem to be any quick fixes for ios6 other than an update from Apple.
<Edited By Host>

Something updated on my firefox when I rebooted the computer and now I cant get log into something like my amazon account without an error message about an ocsp

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