"Something went wrong" installation issue

everytime i try to buy CC, and i go to type in my school to get a certain plan, it says "something went wrong on our end" its been doing this for a while now.. help?

Moving this discussion to the Adobe Creative Cloud forum.
Lyndseyh27833109 have you tried the process using a different web browser? If so then please contact our support team directly at Contact Customer Care.

Similar Messages

Office Web Apps Issue - "Sorry, something went wrong" message when opening a document (any MS docx,ppt etc) in IE. With Chrome, it pops (Microsoft Office needs your permission) message and on RUN, it opens the document.

When opening any Microsoft documents ( docx, ppt etc) in SharePoint 2013,
Internet Explorer behavior : "Sorry, something went wrong" An unexpected error has occurred message and then nothing happens.
In Chrome : Pops (Microsoft Office needs your permission) message and on clicking RUN, it opens the document.
In Firefox : the documents opens, after asking which application do you want to use to open it.
The feature (Open Documents in Client Applications by Default) is not activate.
Why the MS documents are not working in IE 10?

Hi,
According to your post, my understanding is that you failed to open Microsoft documents in SharePoint 2013.
I recommend to Run the following PowerShell in OWA Server :
Remove-OfficeWebAppsHost # To Remove any restriction
Or
New-OfficeWebAppsHost -Domain <String> # To allow specific domain Name
In addition, you can allow OAuth via HTTP using the following commands:
$config = (Get-SPSecurityTokenServiceConfig)
$config.AllowOAuthOverHttp = $true
$config.Update()
Here are two similar articles for you to take a look at:
http://blogs.msdn.com/b/fabdulwahab/archive/2013/10/30/office-web-apps-with-sharepoint-2013-issues.aspx
http://stevemannspath.blogspot.in/2013/03/sharepoint-2013-office-web-apps-issue.html
Best Regards,
Linda Li
Linda Li
TechNet Community Support

We don't know what happened, but something went wrong. When I try to edit file is ok? - Excel Services Issue

Hi,
When I try to view Excel in browser I got error We don't know what happened, but something went wrong. When I try to edit file is ok?
I try to below thongs but still i have problem:
http://sureshpydi.blogspot.in/2013/05/sharepoint-2013-excel-services-we-dont.html
http://spbliss.blogspot.com/2014/07/we-dont-know-what-happened-but.html
https://social.technet.microsoft.com/Forums/sharepoint/en-US/37fd62ce-9278-491a-92ec-4f27f70c6df4/error-in-communicating-with-excel-calculation-services
I will very gratefull for help wtih this issue.
Rega

Hi,
Before re-creating I found once more error in ULS logs, maybe it help?
01/07/2015 10:14:56.22 w3wp.exe (0x27DC)
0x262C
Excel Services Application Web Front End
ai2u8 Critical
There was an error in communicating with Excel Calculation Services http://SERVER:32843/38ba6b16a9374cb7a0a44905b6986df3/ExcelService*.asmx exception: We don't know what happened, but something went wrong. [Session: (null) User: ].
9b5ddd9c-e6db-709f-391c-74bc9b8c087e
01/07/2015 10:14:56.22 w3wp.exe (0x27DC)
0x262C
SharePoint Server
Logging Correlation Data
xmnv Medium
Result=Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSession+RetryException: RetryException ---> Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSessionException: We don't know what happened, but something went wrong.
---> System.ServiceModel.CommunicationException: Error in deserializing body of reply message for operation 'OpenWorkbook'. ---> System.InvalidOperationException: There is an error in the XML document. ---> System.InvalidOperationException: Instance
validation error: 'InteractiveReportRoundtrip' is not a valid value for global::Microsoft.Office.Excel.Server.Host.ExcelServerFeature. at System.Xml.Serialization.XmlCustomFormatter.ToEnum(String val, Hashtable vals, String typeName, Boolean
validate) at Microsoft.Xml.Serialization.GeneratedAssemb
9b5ddd9c-e6db-709f-391c-74bc9b8c087e
01/07/2015 10:14:56.22 w3wp.exe (0x27DC)
0x262C
Excel Services Application Web Front End
abrf Medium
ServerSession.HandleRetryException: Caught a retry exception from server http://SERVER:32843/38ba6b16a9374cb7a0a44905b6986df3/ExcelService*.asmx [id: ea4913c4-46fd-42dd-8cb4-d01b04ebc9e3]. EcsSessionId: RetryCount: 0, WebMethodName: OpenWorkbook,
HitWrongEcsRedirect: False, LastWrongVersionEx is null: True
9b5ddd9c-e6db-709f-391c-74bc9b8c087e
01/07/2015 10:14:56.22 w3wp.exe (0x27DC)
0x262C
Excel Services Application Web Front End
ajr3x Medium
ServerSession.HandleRetryException: Got a retry exception, but the server is not in a state where we're allowing failover. re.InnerException: Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSessionException: We don't know what happened, but
something went wrong. ---> System.ServiceModel.CommunicationException: Error in deserializing body of reply message for operation 'OpenWorkbook'. ---> System.InvalidOperationException: There is an error in the XML document. ---> System.InvalidOperationException:
Instance validation error: 'InteractiveReportRoundtrip' is not a valid value for global::Microsoft.Office.Excel.Server.Host.ExcelServerFeature. at System.Xml.Serialization.XmlCustomFormatter.ToEnum(String val, Hashtable vals, String typeName,
Boolean validate) at Microsoft.Xm...
9b5ddd9c-e6db-709f-391c-74bc9b8c087e
01/07/2015 10:14:56.22* w3wp.exe (0x27DC)
0x262C
Excel Services Application Web Front End
ajr3x Medium
...l.Serialization.GeneratedAssembly.XmlSerializationReaderIExcelServiceSoap.Read10_ExcelServerFeature(String s) at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderIExcelServiceSoap.Read17_OpenWorkbookOutParameters(Boolean
isNullable, Boolean checkType) at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderIExcelServiceSoap.Read254_OpenWorkbookResponse() at Microsoft.Xml.Serialization.GeneratedAssembly.ArrayOfObjectSerializer54.Deserialize(XmlSerializationReader
reader) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader
xmlReader, String encodingStyl... 9b5ddd9c-e6db-709f-391c-74bc9b8c087e
01/07/2015 10:14:56.22* w3wp.exe (0x27DC)
0x262C
Excel Services Application Web Front End
ajr3x Medium
...e, XmlDeserializationEvents events) at System.ServiceModel.Dispatcher.XmlSerializerOperationFormatter.DeserializeBody(XmlDictionaryReader reader, MessageVersion version, XmlSerializer serializer, MessagePartDescription returnPart, MessagePartDescriptionCollection
bodyParts, Object[] parameters, Boolean isRequest) --- End of inner exception stack trace --- Server stack trace: at System.ServiceModel.Dispatcher.XmlSerializerOperationFormatter.DeserializeBody(XmlDictionaryReader
reader, MessageVersion version, XmlSerializer serializer, MessagePartDescription returnPart, MessagePartDescriptionCollection bodyParts, Object[] parameters, Boolean isRequest) at System.ServiceModel.Dispatcher.XmlSerializerOperationFormatter.DeserializeBody(XmlDictionaryReader
reader, MessageVersio... 9b5ddd9c-e6db-709f-391c-74bc9b8c087e
01/07/2015 10:14:56.22* w3wp.exe (0x27DC)
0x262C
Excel Services Application Web Front End
ajr3x Medium
...n version, String action, MessageDescription messageDescription, Object[] parameters, Boolean isRequest) at System.ServiceModel.Dispatcher.OperationFormatter.DeserializeBodyContents(Message message, Object[] parameters, Boolean isRequest)
at System.ServiceModel.Dispatcher.OperationFormatter.DeserializeReply(Message message, Object[] parameters) at System.ServiceModel.Dispatcher.ProxyOperationRuntime.AfterReply(ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime
operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCall...
9b5ddd9c-e6db-709f-391c-74bc9b8c087e
01/07/2015 10:14:56.22* w3wp.exe (0x27DC)
0x262C
Excel Services Application Web Front End
ajr3x Medium
...Message methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage
reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Microsoft.Office.Excel.Server.CalculationServer.Proxy.IExcelServiceSoap.OpenWorkbook(CommandParameter parameter,
OpenWorkbookInParameters inParameters, String& workbookId, OpenWorkbookOutFlags& outFlags, OpenWorkbookOutParameters& outParameters) at Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSession.<>c__DisplayClass2.<>c__DisplayClass4.<OpenWorkbook>b__1(IExcelServiceSoap
excelService) at Microsoft.O...
9b5ddd9c-e6db-709f-391c-74bc9b8c087e
01/07/2015 10:14:56.22* w3wp.exe (0x27DC)
0x262C
Excel Services Application Web Front End
ajr3x Medium
...ffice.Excel.Server.CalculationServer.Proxy.ServerSession.WithExcelService(Func`2 method) at Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSession.<>c__DisplayClass2.<OpenWorkbook>b__0(CommandParameter parameterDelegate)
at Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSession.<>c__DisplayClass1d9.<ExecuteWithSecurityContext>b__1d8() at Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSession.ExecuteWithSecurityContext(Boolean
forceRevert, CoreWebMethod coreWebMethod, CommandParameter parameter) at Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSession.ExecuteWebMethodCore(WebMethodType webMethodType, WebMethodBehaviorAttribute webMethodBehavior, CommandParameter
parameter, CoreWebMethod coreWebMethod) --- End of inner ...
9b5ddd9c-e6db-709f-391c-74bc9b8c087e
01/07/2015 10:14:56.22* w3wp.exe (0x27DC)
0x262C
Excel Services Application Web Front End
ajr3x Medium
...exception stack trace --- 9b5ddd9c-e6db-709f-391c-74bc9b8c087e
01/07/2015 10:14:56.22 w3wp.exe (0x27DC)
0x262C
Excel Services Application Browser
aeh11 Medium
EwaState.OpenWorkbookAndUpdateState: errors occurred while trying to open the workbook, [MessageId: InternalError, MessageIdHash: -1100324317]
9b5ddd9c-e6db-709f-391c-74bc9b8c087e
01/07/2015 10:14:56.22 w3wp.exe (0x27DC)
0x262C
Excel Services Application Excel Calculation Services
gwv1 Medium
MossHostFileLoader.GetCloseUri: parent folder/list url = /sites/Raporty for file = File.xlsx
9b5ddd9c-e6db-709f-391c-74bc9b8c087e
01/07/2015 10:14:56.22 w3wp.exe (0x27DC)
0x262C
Excel Services Application Browser
3k9g Medium
ExcelWebRendererInternal.RenderControl: Finished rendering internal EWR
9b5ddd9c-e6db-709f-391c-74bc9b8c087e

Office 2013 - Something went wrong (no kidding)

New x64 machine running Office Home & Business 2013 x86 OEM.
Originally, everything was running fine. Installed fine, set up fine, and ran fine. Inexplicibally, user calls stating when running ANY office app, it states "Something went wrong" and would not open (computer was only a few days old, no other
mods/installations).
Tried:
Online Quick Repair (same error)
Online Full Repar (same error)
Removal of product via KB2739501 (removed fine, now won't install)
Now product is removed. Ran FixIt KB2739501 twice and even removed Office folders in programs dir. When attempting to run ClickToRun installer, i get "Something went wrong". Really?
Tried x86 and x64 ClickToRun, no dice. Currently downloading the insanely massive offiline installer (because for some reason MS bundled x86 and x64 together... totally bright), but don't have any faith. User has been without Office apps for days. Scouring
net notes MS has a recognized issue with the installer process and licensing, but various fixes that worked for others, doesn't work here.
Any thoughts?
Thanks,
Jeremy

Hi,
The first step I suggest is to start Office Apps in Safe Mode, check if the crash will happen.
Let's take Outlook for example:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
If the issue persists in Safe Mode, please go to the Event Viewer, you may find out more information about why the Office apps crashed.
Press Win + R and type "eventvwr" in the blank box, then press Enter.
You may learn from http://www.msoutlook.info/question/317
If now you can't install Office properly, please refer to the KB below:
Office 2013 or Office 365 installation error "Something went wrong"
http://support.microsoft.com/kb/2827031/en-us
Try Fix it in the kb to try again.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Sorry, something went wrong and Word was unable to start (6) Office 2013

Ok this is just so annoying.
Whenever I try to open Word, it gives the error "Sorry, something went wrong and Word was unable to start.(6)". Other office applications either freeze or crash. Only Excel works fine. Running Win7 64 bit.
Tried all possible ways of installation/reinstallation. Did repair, uninstalled and reinstalled manually, uninstalled with FixIt from Microsoft, removed every leftover thing from registry. Also removed some other applications that I thought could cause this
problem for Office.
Uninstalled 64 bit Office, and installed 32 bit, same exact problems.
!!!Don't suggest me to run as administrator please!!!

Hi,
According to your description, I suppose that Word 2013 was blocked by some other applications after you opening it.
Which operation system do you use? Have you installed the Office 2013 SP1?
Then, we try to do some tests to narrow down the issue:
1. Collect the Event log
http://windows.microsoft.com/en-us/windows/what-information-event-logs-event-viewer#1TC=windows-7
2. Use the
Process Monitor to collect the detailed information.
Open process monitor, and reproduce this issue, if there is any files or keys were blocked during the process.Please let me know, and you could save as the file from process monitor, upload the file through One Drive and share the link to me. I'll
analysis it.
Regards,
George Zhao
TechNet Community Support

PowerPoint 2013 - We're sorry something went wrong...

We've recently upgraded to Office 2013 Professional Plus from Office 2010. Our Workstations are Windows
7 x64 SP1 and this issue is happening on freshly built machines and established installs.
When a limited user creates a new presentation, launches Slide Show, right clicks and tries to access the "Pointer
Options" to annotate the slide with a pen or highlighter, they receive the following error and no annotations:
"We're sorry something went wrong that might make PowerPoint unstable. Please save your presentations and restart PowerPoint"
This error doesn't appear as an Administrator, so its probably a permissions issue . It also happens on existing opened presentations.
Office 2013 has been repaired and re-installed without resolving the issue.
I've tried troubleshooting with Process Monitor to see what files the user doesn't have access to but have come up a blank. There is nothing obvious in the Application or System event logs either. Any other ideas?
I hope someone can help,
Cheers
Tom

Hi Tom,
Please try to right-click on Microsoft PowerPoint within your start menu and select "Properties" then navigate to the "Compatibility" tab. Tick the box before "Run this program in compatibility
for:" and select "Windows 7" from the drop list. Restart PowerPoint to check the result.
We can also try to open PowerPoint in safe mode to check if this issue is related to problematic add-in. To do this, hold
Ctrl key when you double-click to open the presentation.
In addition, some people report that they are able to work around this issue by opening the original presentation and then saving it as a .ppt file (not a .pptx), you may check if it works.
Please let me know the result.
Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

PowerPoint 2013 - We're sorry something went wrong that might make PowerPoint Unstable

Windows 7 running Office 2013. Mature installation no recent changes.
Simple update to ppt file created in 2003 ( using Compatibility mode). Single user edit saving to my documents
Error Message "We're sorry something went wrong that might make PowerPoint Unstable" / "Please save your presentations and restart PowerPoint"
PowerPoint no longer allows me to save any file in any format without this message.
Actions taken : Restart PowerPoint / Reboots / Deletion of temporary files from C:/Windows/Temp
Problem persists

I had this problem with Win81, PowerPoint 2013, pptx file, no system/software changes or updates that could be blamed. Out of the blue working on an existing document, messages as OP wrote started plaguing PPT. Brand new pptx files created with benign random
text also suffered from this. A save or two within the first 30 seconds of opening or creating the file sometimes went ok, but problem appears inevitably - implicating file lock issue.
There is remarkably little commonality in resolutions of this on the web, and no resolution from MS.
Tried many of the suggestions that can be found - no joy.
Finally isolated this to the live sync on DropBox. If DropBox is active (immediately syncing changes in the background), the problem persists. If DropBox is paused, the problem ceases. DropBox does not need to be removed or exited. If unpaused, problem
immediately starts again. Have not been able to check if other syncing cloud drives have same effect.
What's disturbing is that the DropBox/PowerPoint combination on this machine has been working fine for 1+ years. Turning off DropBox is not an acceptable solution. Perhaps a silent update of one or the other occurred to cause this.

Sorry, something went wrong and word was unable to start (2)

I have been using office home and student fine until now when it will not open, at first it would say it was unable to open with error message 40 now it is error message number 2, I have no idea how to open it.
help please?

Hi,
Is the complete error message "Sorry, something went wrong and Word was unable to start. (40)" and “Sorry, something went wrong and Word was unable to start. (2)”?
I agree with Sunil Shrikant Vyasasamudra. First you can repair Office from Control Panel > Programs and Features, maybe Office installation is corrupt.
If it doesn’t work, you can try “Fix it” tool in the KB below.
http://support.microsoft.com/kb/2827031
If there is anything else I can do for you on this matter, don't hesitate to tell me.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Sorry, something went wrong - Open Office File from Search Results Page with Office Web Apps

Hi,
I'm getting "Sorry, something went wrong" error when I'm trying to open any office document from inside Search Results Page with Office Web Apps, the same error is appearing in the document preview as well.
The error in SharePoint logs says that the file cannot be found.
Please note that this error is coming only when the "Filename" of the document is not written in English (in my case its written with Arabic characters).
If I try to open it from the document library, its opening properly with no errors.
The only difference between two URLs (document URL in Search Results and in Document Library) is the value for "sourcedoc" attribute;
In the case of Search Results page, the filename in "sourcedoc" attribute is kept as is with Arabic characters.
While in the Document Library, the filename in "sourcedoc" attribute is converted into different characters (something like: "B9%D9%85%D9%8").
Anybody have an idea on how to overcome this issue, implement a workaround or modify the "sourcedoc" behavior?
Thanks in Advance.
Hamza AlSughier

Dear Wendy,
Thanks for your efforts, I already tried your last suggestion before, but this didn't solve my problem.
Actually my end users are accessing this portal using ADFS and HTTPS.
Finally I got this solved, I have done below to get my overall solution working perfectly:
- First I have configured Windows Authentication and ADFS Authentication on the same zone which is the default zone.
- The issue when opening office documents with Arabic file name has disappeared as a result of first change.
- Then I have faced an issue where we are not able to crawl content under Default zone, however we have to do so, after too many efforts, I found that its related to the Load-balancer/proxy, I have made the crawler server
to crawl himself (http://CrawlServerName:PortNumber).
- Also a change on Alternate Access Mapping was needed, I have set one of the extended zones (which is running Windows Authentication only) as Internal URL for the Default Zone, and this is was the URL I used for Crawling.
I have configured Server Name Mappings to make sure we got proper URLs in Search Results.
- Then we faced another issue, which is Authentication selection on login page (How to bypass this page, and authenticate using ADFS auto), I used this solution (Set Custom Sign In Page):
http://0ut0ftheb0x.wordpress.com/2014/01/04/skip-the-authentication-selection-page-at-_logindefault-aspx-in-a-mixed-authentication-environment/.
- I faced one more issue as a result of above workaround; Sign Out functionality wasn't working well; users get logged in automatically whenever I click on Sign Out. I solved this by modifying the "Sign Out" Control under _layouts;
I made it to redirect users to ADFS Sign Out Page instead of SharePoint Sign Out Page (I know its not recommended, but I don't have any other option).
Hamza AlSughier

Sharepoint 2013 foundation central admin "something went wrong"

I recently installed SP1 (the bad version before it was pulled) on my SharePoint 2013 foundation server. I ran psconfig and made sure my databases were up to date after SP1. I checked central admin after psconfig and everything was working and good to
go. I have little need to access it on a regular basis, so after the install I haven't attempted to access central admin for approximately a month. As the updated SP1 just hit a few days ago I attempted to pop into CA to does some work on the site in preparation,
and I received the sorry something went wrong message. I thought it may be an issue due to the bad version of sp1 that was installed and/or high ram utilization. As this is a standalone box in production I could not reboot easily. I was finally able to do
the install last night, and it appears the problem is still ongoing. The site has been in production for about 6 months now, I have never had any issues hitting CA previously. SharePoint is running as a VM, and we have decked the specs out for it. We are allocating
4 cores and 24gb of ram to the site, and we are not seeing anything close to max resource utilization on the hypervisor or on SharePoint. I checked the correlation ID that SharePoint provides in the ULS logs and the only thing close to an error I get is a
message "cannot find site lookup info for request uri
http://localhost:<port binding>/." this is followed by "Application error when access /, Error=Exception of type 'System.ArgumentException' was thrown.". I'm exporting a copy of the vhd to experiment on in a test environment now, so
I will update this if I get more info. I don't think this was caused by SP1 as I was able to hit the CA page after doing the upgrade, but other than standard users interacting with the site since SP1, there have been no changes from an administration perspective.
I am the only one who touches the site here so I know changes weren't made without my knowledge. Anyone have a clue what could be causing this?

I see, good to know. IT couldn't have been someone visiting the CA page turning it on, as its an IIS only setting. I cant say that no one ever would have changed the settings, but generally I am the administrator for this server and my colleagues don't touch
it.
When I say default content pages I mean my SharePoint site collection pages. The problem I was having when I started this thread was about CA, but I also noticed on my site collection that FBA is turned on as well. When I turn this off a few things
happen, generally I get a message around authorization saying that the site collection admin or farm admin cannot view the page. On the few occasions I am able to login, the page content often renders without any css, so its just plain text on the page, or
it places the text in random locations around the page. Generally when I try to navigate though I just get an access denied message shortly therafter. Keep in mind I have done absolutely no setup at all around FBA, so I'm not sure why turning off an authentication
method that has not been configured at all would not allow me to access my site pages.

Since iOS 7.1 my phone won't turn on and is asking me to connect to iTunes. I connect to itunes and it says it needs to be restored. Not sure why. I try to restore it and then it says something went wrong and it won't work. So I've been without my phone

Since iOS 7.1 my phone won't turn on and is asking me to connect to iTunes. I connect to itunes and it says it needs to be restored. Not sure why. I try to restore it and then it says something went wrong and it won't work. So I've been without my phone for a couple days now. It gives me error code (29). The phone almost reboots and then 3/4 of the way through it gives me the error message.

If using windows...
Temporarily disable your firewall and antivirus software and try again...
http://support.apple.com/kb/TS1379
See iTunes Connection Issues here...
iTunes for Windows: Troubleshooting security software issues
NOTE:
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download

Sorry, something went wrong --- I got an error message after a new webapp was built and a new site collection was created

Sorry, something went wrong --- I got an error message after a new webapp was built and a new site collection was created.
This in SharePoint 2013 Farm.
What should I do?
1- I did a DisableLoopBack and set the value to "1".
For hostname do I have to do : 111.111.111.111 (sample) and serversp2013?
P.S. I fixed this issue once, long time ago and I forgot how it ... be done.

Hi,
For troubleshooting your issue, please take steps as below:
1.Go to IIS, make sure the web application is actived.
2.Go to IIS -> Applicaiton Pools, make sure the application pool related to your web application is started.
Reference:
http://support.microsoft.com/en-us/kb/926642/en-us
http://www.techrepublic.com/forums/questions/cannot-browse-created-web-application-site-in-sharepoint-services-30/
Best Regards,
Eric
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Outlook 2013 something went wrong sorry we ran into a problem

my outlook started hanging and causing problems a few days ago where sent messages were sitting in outbox without sending. and when you closed and reopened outlook the messages has vanished completely without sending. I'm unable to get outlook
to open. I keep getting the message something went wrong sorry we ran into a problem. All other office 2013 programs will function correctly. I have also tried to open the control panel/mail (outlook 2013) (32 bit) icon, but this pauses
for a while and then brings up no window to configure an account. I managed to get my exchange account set up in the mail app but I'm not interested in using the mail app when i should be able to utilize all the functionality of outlook.
I have spent a couple days reading all the posts and tried uninstalling office 2013 pro and the mail app thinking i'd clean install the 64-bit version of office but to no avail. Looks like the preloaded office 13 cannot be uninstalled, so I then
downloaded the O15CTRRemove tool which worked in removing office 2013, but did not fix the problem of outlook not opening. This is driving me crazy and I have tried many suggestions from the online forums, and have got outlook to open a couple of times where
it was then asking for a product key, and when the key was entered outlook would close straight away and not allow it to open again. I have tried running the repair tool many times, and this does not work. Every other program I have had zero issues with; autocad,
adobe suite, everything runs perfect. I just want to get my outlook all set up.Please advise!

Hi,
Please check whether you can send message in OWA. If there is no issue in OWA, it should be an Outlook issue. It seems that there is just one user encontered this issue in your environment. If so, please start Outlook in safe mode by using "Outlook /safe"
in Run windows to check whether the issue persists. If it fails, please change a computer to try again.
Thanks,
Winnie Liang
TechNet Community Support

SharePoint 2013 - Refiners "Sorry, something went wrong."

Good Afternoon,
I have an issue that has had me stumped for a couple of days now. I have a number of search results pages and on one of them and only one of them I am getting an error.
Whenever I add a refiners webpart and save the page everything works fine. However if I add or remove any refiners I get the infamous "Sorry, something went wrong." Whats causing my problems though is that when I click on Show Details there is
no correlation ID and I cannot see any errors in the ULS logs that might be related to this.
Using SharePoint Manager 2013 I opened the page properties and selected the webpart and I am getting the following message against "Effective Storage" and "Permissions" : Trying to use an SPWeb object that has been closed or disposed
and is no longer valid.
So in desperation I deleted the page and recreated it but the issue persists. The only thing different about this page and the other pages is that this page show people results. However if I change the query to use the "System Everything" results
source I still get the error.
edit:
I have just tried to amend the refiners on an existing page and I can amend them with no issues. I then created a brand new page and I get the same error. On my new pages I changed nothing except adding the search box / search results and refiners web parts.
So its an issue that does not affect existing pages only new ones..
More info: I have just created a new site on the same same site collection and created a page on this new site and I get the same issue.
Regards,
Brian Jones

Hello,
Thanks for your interest.
These are the steps:
1. Create a new page
2. Add the following web parts, Search Box, Search Results, Refiners. If I then just save and close the page everything works fine.
3. Edit the page
4. Edit the refiners web part.
5. Click on change refiners* select any refiner that is already added and remove it (any it does not matter).
6. Click OK on the web part properties. Immediately I get this issue. As you can see there is no correlation id in the error message.
7. Edit the refiner web part again and re-add the refiner I removed. Click on OK on the web part edit pane. The issue persists.
8. If I delete the refiner web part and re-add it the refiners web part works fine again unless I try and modify the selected refiners.
Please note this issue occurs if I add refiners as well.
Brian Jones

Error in Search results - Sorry, something went wrong. Display template had an error

I'm receiving this error in custom search results page in our SharePoint 2013 Enterprise farm:
Sorry, something went wrong.
Display Error: The display template had an error. You can correct it by fixing the template or by changing the display template used in either the Web Part properties or Result Types.
'console' is undefined (CoreRender: ~ sitecollection/_catalogs/masterpage/Display Templates/Search/Item_mycustom_Site.js
I believe a similar error was resolved by March 2013 CU but our farm us running Aug 2013 CU. I have also tried adding domain to trusted zone in IE but still the same error.
I do not get this error in Google Chrome or in IE 10 or above. Not sure if it is an issue with my display template because error disappears when upgrading IE to 10 or 11.
Update: In IE 8 I can see search results with no error if the developer toolbar (F12) is enabled!
-- The opinions expressed here represent my own and not those of anybody else -- http://manojvnair.blogspot.com

Hi ,
Did you try these steps
Open up the SharePoint 2013 Management Shell as Administrator
and run the following command: Enable-SPFeature SearchWebParts -url http://<central admin
url>
Use a browser on a different machine, or add you SharePoint
site(s) to the ‘Trusted Sites’ in IE.
Activate the feature : “My
Site Host“. This is a hidden feature scoped at the Site Collection level. The feature ID is 49571CD1-B6A1-43a3-BF75-955ACC79C8D8.
The feature folder under SharePointRoot is MySiteHost.
Install the update: http://www.microsoft.com/en-in/download/details.aspx?id=36989
Here are some similar threads for you to take a look at:
http://sharepoint.stackexchange.com/questions/70452/query-builder-for-result-source-not-working-in-central-admin
http://www.thesharepointbaker.co.uk/sharepoint-2013-gotchas-2/
http://bernado-nguyen-hoan.com/page/2/
Ref:
http://social.technet.microsoft.com/Forums/sharepoint/en-US/6e86cf3f-8001-4d13-a700-9e70d8828f03/controlsearchboxjs-not-found?forum=sharepointsearch

"Something went wrong" installation issue

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