Something wrong with APPLE CULTURE

Apple had been having problems with iWorks for about a week.  Sept 17th to be exact.  Now these things can happen but that is a long time a system like this to be offline.  Whether its everywhere is just some places hard to tell. and Apple is not forthcoming but the bottom line from the support pages is that lots of uses are experiencing the same problem.  So do you think Apple would notify its customers that it is having difficulties?  No way, that might hurt the stock price or the sales of new iPhones.  Apple behaves like it is Disney land being an apple users is the happiest place on earth.  So where does that leave the user?  How many hours do people spend trying to ficgure out if it is on their end before calling for help?  Get this when I called support the first level support folks were not even aware of the problem. Does that sound reasonable?  Icloud is a paid cloud account; the least they could have done is notified us as soon as they were aware of the problem.  If my cable company can do that why not apple?

ya ok , but why mesage said 13inch when i have 11 inch and why can not creat or add any mail on mac since it work on iphone i chang network wife new router another wifi and dosnt accept said the server not respond or network trouble i have outlook.com mail .

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