Sometimes clicking on a workitem opens two windows

Hi,
some users of our Netweaver portal reports an issue with their universal worklist.
Sometimes, apparently randomly, clicking on a workitem opens two windows instead of just one.
Is there some known bugs related to some browser settings or something similar? (we use Internet Explorer 8)
Thank you,
Pietro

Hi Pietro,
I could not found on the SAP Known cases databese, a similar case lake that. However ther eis some tests you can do to try to isolate the issue:
1) Ask the users to set their Ie8 to compatibility view.
2)  Ask the user to try to reproduce in other desktop, with this we could isolate the the issue seems to be on the browser configurarion.
3) Try to apply the following notes to guarantee the cynchronization of all user: #1086644 ,#1016283 and #710663
4) ALso its alway safer be on the latest patch of component UWLJWF.
Best Regards,
Fabio

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