Sometimes having trouble shutting down

Sometimes, lately, when I shut my computer down, it freezes on the last blue screen. After I choose "Shut down..." from the apple menu and choose "OK" the computer starts shutting down. Then my desktop icons go away, and USUALLY, I get a blue screen for a moment and then the computer shuts off. Sometimes, I get a little revolving icon similar to the one that shows on startup.
But on occasion, that's where the process stops. I come into the room some time later, and the blue screen is still there, with a frozen revolving icon.
The only thing that "corrects" it is holding down the power button.
Any thoughts as to what is happening?
(I shut down all my applications prior to shutting down)

Hi Brian
Reset the iMac's SMC (System Management Controller)
http://support.apple.com/kb/HT1543
Dennis

Similar Messages

  • Macbook Pro having trouble shutting down/waking up

    Okay, just to clarify, yes my Macbook Pro is 4 years old, but I don't think I've done anything to it that would really cause this.
    My problem: First, when I boot up, sometimes I get a "Please restart your computer" message as the screen turns from blue to gray. It often takes at least 2 times before I can actually log in without a problem. And recently, I've been getting that message while I'm booted up... but only a couple of times.
    Then my mac has also been having trouble shutting down and waking up. When I click "shut down" it takes a good, long while for it to shut down, if it does it at all. Again, recently I've had to just hold down the power button to get it to shut off, which I'm sure isn't good for the computer. And if I shut my Macbook, as in putting down the screen, it makes that noise that happens right before the "DING" (that little shifty noise... I can't really describe it) several times while still shut. And when I go to open it up to get back to what I was doing, it won't wake up unless I press the power button, but sometimes I have to restart.
    Is there something horribly wrong with my Mac or is this normal for an aged computer? And is it fixable without having to Archive and Repair (I really don't want to have to go through that again, especially now that I really need this computer)?
    Thanks for your help and I'm sorry if this has been asked before or is a completely noobish question.

    First question, how much free space do you have on the Hard Drive?
    If less than 10 GB you're asking for trouble.
    Have you booted off the Install Disk by holding the *d key* down at boot-up, (not the c key), and run the extended Apple HW Test? Some Install disks require holding the Option key at bootup to select the AHT. Some Macs came with separate AHT CDs.
    "Try Disk Utility
    1. Insert the Tiger Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.

  • HAVING TROUBLE SHUTTING DOWN EXTERNAL HD

    For some reason when I a make a song in midi, and I save it, I shut down Logic and then try to shut down my external HD. But when I try and shut down the external drive it says that Logic is still running, and I cant shut it down. Now Logic is clearly shut down but still when I try and shut down the external drive it says Logic is not shut down. Please help!!!!!!!!!!!

    hi
    i've got similar set up so i do suggest the next things:
    1)before you shut down your external hard disc always eject it
    2)if u got both ff400 and lacie hd connected via firewire try to connect one (i suggest the hd) via express card 34 (i bought one that is not so expensive and it works perfect)
    let me know, good luck
    m

  • Having Trouble Shutting Down

    Hey guys- My comp doesn't seem to want to shut down (or restart). i.e. If I follow Apple>Shut Down>"OK", it will close out all my apps and act like its going to shut down, then just sits on the Finder. I checked out the activity monitor and can't find anything that would cause this (I'm not sure I'm allowed to post pictures or I'd get some screen shots up).
    So I'm forced to manually shut down, which i cringe every time i do it. When I power back up it seems fine and shuts down normally, but if I were to wait a few days and then try to shut down I would have no such luck.
    Anyone know what this could be?
    Note: I used to experience the same thing on my macbook pro before i sold it. Could it be something I put on there?

    Try doing some repairs and maintenance and setup a clone for emergency and backups.
    Manual shutdown may corrupt most anything, not just the directory. "Seems" isn't a good indicator. Running FSCK immediately (single user mode) and Disk Warrior immediately (or TechTool Pro 4.6.x if running Leopard).
    Clean out cache folders (Leopard Cache Cleaner)
    Something you installed or do on both systems?
    Start using CCC, SuperDuper, Disk Warrior etc on regular basis.

  • Having trouble shutting down mac mini.

    As of a few days ago, my mac mini is not shutting down properly. it spools endlessly, until I hold the button down, or un-plug. This problem has coincided with the addition of a Seagate Free agent GoFlex external hard drive. The external hard drive backed up files, then was unplugged. Don't know if the problem is coincidental or not.

    Be a good idea now to make a backup. Or do this:
    Reinstall OS X without erasing the drive
    Do the following:
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
    If you are using an earlier version of OS X then do this instead:
    How to Perform an Archive and Install
    An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
    1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
    Repairing the Hard Drive and Permissions
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
    3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
    4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
    5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
    6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

  • RMBP: Sometimes, after having been shut down, i have to press the power button several times before the machine starts up. It's 3 weeks old, and this has happened 2 times now. Is there something wrong with my rMBP?

    rMBP: Sometimes, after having been shut down, i have to press the power button several times before the machine starts up. It's 3 weeks old, and this has happened 2 times now. Is there something wrong with my rMBP?

    Did you purchase the Mac new?
    You have 14 calendar days from the time your items are delivered to initiate a return as noted here.
    Even though you are past the 14 day limit, if it were me, I'd take the Mac back and explain what's going on. Your Mac should work out of the box.
    message edited by:  cs

  • My iPhone 5 constanlty reboots, sometimes the screen turns blue and the unit reboots and sometimes it just shuts down.  Any Suggestions?

    My iPhone 5 constanlty reboots, sometimes the screen turns blue and the unit reboots and sometimes it just shuts down.  Any Suggestions?

    I am having the same problem with my ipad air but mine is so severe that it's just rebooting non stop. I guess the battery will die eventually but it has rendered the device useless. I guess I will be taking it back to apple. Very disappointed. Never had an apple product in 20yrs have such a severe problem.

  • Trouble Shutting Down

    There are times when I attempt to shut the computer down, it just hangs. I'll come back hours later and still see the computer on and running, but it doesn't wake up, there's nothing on the screen... I have to hold in the power button to turn it off. What's going on? Leopard on the PowerPC has been a rough transition.

    I was having this problem in Tiger for several months. I had to force my computer to restart every time (by the way, you can hold Control and Command then press the Power key to reset immediately instead of having to shut down first).
    But after installing Leopard, the problem has gone away. I did an Archive & Install so I would get a fresh copy of the OS, and that seemed to fix it.

  • MacBook Pro sometime won't shut down after Lion installation.

    After installation of Lion my new MacBook Pro (early 2011) sometime won't shut down in the normal way and I have to shut it down using the power botton.

    Make sure you quit out of all programs prior to shuting down if you have not done so.
    Boot up from your install DVD and run "Repair Disk" from the Utility menu.

  • I am having problems shutting down my MacBook Pro.  I go to the apple and click shutdown or restart, it appears the shutdown process starts, the screen goes blue and the little circle keeps going round and round, but nothing happens even after 30 minutes.

    I am having problems shutting down my MacBook Pro.  I go to the apple and click shutdown or restart, it appears the shutdown process starts, the screen goes blue and the little circle keeps going round and round, but nothing happens even after 30 minutes.

    Make sure you quit all your applications before shutting down.
    And try resetting the SMC.
    Intel-based Macs: Resetting the System Management Controller (SMC)

  • My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work.

    My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts  to works. Anyone already have simmilar problem?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • Each time i try syncing my ipod with itunes, it freezes itunes and i end up having to shut down my computer.  This happened after the latest download, any suggestions?

    each time i try syncing my ipod with itunes, it freezes itunes and i end up having to shut down my computer.  This started happening after the latest download and my latest purchase.  The latest purchase doesn't show up on my iPod and itunes freezes at synching step 2 on 2.  Any suggestions?

    You should Reset your iPod, by
    1. Press Menu and Center button simultaneously for about 10 Secs till the Apple Logo comes ON.
    2. Disconnect the sync cable.
    3. Check the iPod Welcome screen, select language, go to menu (if you are lucky, your music are still on the iPod.)
    if your iPod doesn't show the Welcome screen, bring it to Apple Store.
    If the above is okay, (can see Menu but no Music)
    4. Close iTunes and Reboot your PC.
    5. Start iTunes
    6. Connect the iPod to the Sync cable.
    7. if iTunes ask to Restore, please do so.
    8. Sync your iPod. ( I would advise you to disconnect from Internet and stop the Antivirus program when doing this.)
    Good Luck.

  • I have trouble shutting down my MacBook Pro using the normal way.

    I have trouble shutting down my MacBook Pro, operating Mac OS X Snow Leopard. I click on the "Shut Down" button from the Apple Menu, the screen fades to blue and I get a scrolling wheel; this lasts up to more than two hours and I still don't get any result, so I end up holding down the Power Button until it turns off. Can somebody help me, please?

    Make sure you quit all your applications before shutting down.
    And try resetting the SMC.
    Intel-based Macs: Resetting the System Management Controller (SMC)

  • Problem with iBook having to shut down...

    The past week or so, my iBook has been freezing up and the screen goes black. A box comes up saying "your computer needs to be shut down" in several languages. It seems to happen most often when I'm running iTunes. Safari has also been freezing up often and I have to force quit it because it is "not responding." My iBook also seems to be making the louder "whirring" noises more often than it has ever done before, even when I'm not running a lot of programs at once or doing anything that requires a lot of power.
    My iBook is only a few months old, I bought it in November. Can anybody help me out with what could be wrong???
    Thanks!

    Duane,
    I have not tried rebooting from the Hardware CD and at the moment I don't have the disc with me. I am going to try to get ahold of it as soon as possible (although I won't be able to get it for a week minimum) and try using that.
    In the meantime however, my iBook doesn't seem to be doing any better. Today alone, all of a sudden all this text came up on the screen and it froze up. I had to restart it. And later today, the screen just flat out froze and I had to restart it. I'm really worried that the problem is just going to keep getting worse and there's not much I can do about it right now. If I have to, I can make it to an Apple Store sometime in the future but it's a bit of a journey from where I am and I don't want to have to go unless I absolutely have to!
    Thank you for your help and any further suggestions would be appreciated!

  • Trouble Shutting Down Compu

    Ever since I have had my new sound card and the software that come with it (which I think is the problem) I have had a hard time shutting down my computer.When I hit "shut down" or "restart" I get some of those "program is not responding" windows where I can hit "end now" or just let it end itself. If I end it or let it end itself, it'sdoes the same thing by just going back to my regular desktop and freezing up. I can move my mouse but I cannot click on anything and I end up turning off my comp from the back. The weird thing is, the windows that are forcing themselves to quit don't have anything to do with CL or my card. I would think it was something else but I have run multiple AV scans and have come up with nothing.Does anyone else have this problem or know of it's

    When your PC is in such a state, right click on your taskbar and click on "Task Manager". Go to the "Processes" tab and scroll down the list to find the application that uses much CPU power. Usually these problematic applications consume a rate of 80%+ of CPU power and thats the application to kill.

Maybe you are looking for

  • HP 7450 Photosmart After Printing completes Printer cycles 1/2 page and gets fault

    I have been through the mill with support and still no answer. My printer Prints Great, no issues. However, after it completes 1, 2 or 10 page documents the printer stops at the ready as it should. Then three seconds the printer starts it alignment c

  • How to clear table control view lines?

    Dear Experts, I created one ALV Report with push buttons. User can select multiple line. After select the lines, when user clicks push button in ALV, then am calling POPUP screen 1100 with save and cancel button. which ever line user selected in ALV,

  • Audio CD problems with Snow Leopard

    Hello! I just bought a new I-mac and immediately updated to Snow Leopard. Unfortunately, I am having sporadic problems with Audio CDs on the machine. Sometimes it refuses to eject the CD and the computer locks up. Even worse, sometimes when I leave t

  • Is there a way make an iWeb site appear on Google?

    With other software I know you need code to do that. I was wondering if iBank had some other way to do it since it doesn't let you add code to websites.

  • How to resize(shrink) a virtual guest on OVM 3

    Hi all I have the following situation : 1.I created a virtual guest of 70 GB. 2. In the Dom0, I see that it uses only 14 GB. Q: Is there a way to shrink the virtual disk of this guest? Thanks, Rudi