Sometimes i try to start firefox and get a message. Firefox is already running. No windows are opened. I have read all the support artickle, did everything recommended. It was useless. Please write what can I do.

The useless support article is https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding?s=running&as=s

See:
* [[Firefox is already running but is not responding]]
* http://kb.mozillazine.org/Profile_in_use

Similar Messages

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    We have gone on our comp after a while and tried to open Firefox . When we do we get a message "Firefox is running close app or restart comp . " Now the thing is I was on it earlier and closed it with the close button . Then say checked mail , or looked at pictures on my comp . Then I would want to use the browser again and when I tried to access it I get that message . Rest assured it had been closed . This issue did not happen until I downloaded Firefox4 . We did not have this problem with the earlier versions of Firefox .

    https://support.mozilla.com/en-US/kb/Firefox%20hangs <br />See '''hang-at-exit'''

  • When I try to sign in, I get a message saying its already running, and I have to restart my computer each time.

    I'm not sure how much more info I can give...When I go to sign on after having been on and shutting down, I get a message indicating an application of Firefox is already running and need to shut it down or restart my computer. As Firefox is not running, I have to restart my computer each time to get back on.

    Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
    NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
    #Stop the Firefox process:
    #*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
    #*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
    #*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
    #Why Firefox may hang:
    #*[http://support.mozilla.org/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
    #*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
    #*[https://support.mozilla.org/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
    #Use Firefox Safe Mode to find a problem with an Extension or Plugin:
    #*Don't check anything when entering Safe Mode, just continue
    #*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
    #*See:
    #**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
    #**[http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
    #**[http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
    #**[http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary:
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    *Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

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    == This happened ==
    Every time Firefox opened
    == I downloaded the new version ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; Win64; x64; SV1; GTB6.4; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

    <u>'''Kill Application'''</u>
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    '''<u>Causes and solutions for Firefox hanging at exit:</u>'''
    '''[[Firefox hangs]]'''
    '''[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit (Mozillazine article)]'''
    '''[[Firefox is already running but is not responding]]'''
    <u>'''Safe Mode'''</u>
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    '''[[Troubleshooting plugins]]'''
    '''[[Basic Troubleshooting]]'''
    If the problem does not occur in Safe-mode then disable all of your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You have to close and restart Firefox after each change via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

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