Sometimes iPhone 5 will not backup to PC w/Windows 7

Sometimes I get an error message when backing up my iPhone 5 to my PC with Windows 7.  I never had this problem with my iPhone 3, 3S, 4 or 4S.  When this happens I have to delete the lockdown folder then it is OK for a couple of days.  Is this normal??

Device not recognized in iTunes for Windows: http://support.apple.com/kb/ts1538

Similar Messages

  • My iPhone 4S will not backup to iCloud

    My iPhone 4S will not backup to iCloud. My husband has the iPhone 4 and has no proleg with backups. Any suggestions?

    You need to have your phone plugged in and on wifi for automatic backups to take place.   Also, you must not be out of your 5GB free space on your iCloud account.
    If it is hanging up, delete the existing backup and then try to start again.  

  • Iphone 4 will not sync with itunes on Windows 7 64 bit

    My iphone 4 will not sync with itunes on Windows 7 64 bit. My computer recognizes the iphone but Itunes does not. Any suggestions?

    First it told me to uninstall itunes and install a windows 64 bit version which I did, the phone still won't sync
    At the same time the itunes won't access the store
    I've never accessed the store before or synced the phone
    I live in a country without apple stores and geniuses so this is really the only way someone can help me

  • Iphone 4 will not backup to iCloud

    My iphone will not back up to icloud...I have tried everything even turning off all the apps and still nothing.  Please help!

    Go to settings
    1: tap icloud
    2: next storage & backup
    3: then manage storage
    4: screen will show Backup's list (your name's iphone ...... so much GB ie.. 2.1GB) tap screen
    5: Now its Your iphone : Lastest backup and Back up size
    6: On Backup options tap show all Apps
    N/B:If you are trying to backup all your apps then you will unable to do so to icload unless you have 100Gb of storage!!
    7: turn off all the apps which you do not want to back up to icloud and back up only important Apps & Info
    8: tap Manage storage on to left on you screen go back to Storage and Backup
    9: turn on icloud (may take a few mins as the phone loads correct data for icload backup ) you may also be propted to enter you apple id , do so!
    10: Hit back up now ! May take up 5-10mins to back up !!
    Job done ! Can I have a high five !

  • Iphone 4 will not backup with Icloud.

    I have Iphone4.  When I backup with Icloud the bar starts across then quits.  It says "the last backup could not be completed" but gives no reason.  My Ipad, wife's Iphone 4s and Ipad 2 all backup successfully.

    Hello Shelly700,
    The following article provides details and troubleshooting steps that can help get your iPhone to reappear in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • HT1688 IPHONE 4S WILL NOT BACKUP SAYS UNKNOWN NOW .BATTERY  CHARGING NO LONGER SHOWS PIC OF BATTERY

    My phone iphne 4s will no longer show the battery charging when turned off. It no longer will back up when connected to computer .Yes I turned it to sleep mode and locked .Says unknown device ! CANNOT HEAR THRU EARPIECE HAVE TO DO THE SPEAKER

    Did you have the battery changed recently?

  • IPhone 5s will not sync with itunes on windows 7

    I just got the iphone 5s and tired to sync the phone to the itunes.  However my wife iphone 5 and ipad mini and sons ipad all sync to itunes.
    I first updated itunes, then I uninstalled and reinstalled itues and all apple software. 
    I tired to update Driver software for iPhone.  It told me that windows found driver sofware for the device but encountered an error while attempting to install it.  Acess is denied
    I don't know what to do? Can someone please help!!

    First it told me to uninstall itunes and install a windows 64 bit version which I did, the phone still won't sync
    At the same time the itunes won't access the store
    I've never accessed the store before or synced the phone
    I live in a country without apple stores and geniuses so this is really the only way someone can help me

  • HT4759 IPhone will not backup

    Iphone 4 will not backup to Icloud, just sits there

    If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test:   Go to...
    Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options.  Turn off all apps from backup and then do a manual backup.  If that doesn't work, then this post will not help.  If the backup works, then go back to the app list and turn some on and try another backup.  If successful, keep repeating these steps.  If it fails at some point, then try to zero in on the one app that seems to make the backup fail.  (I had this problem and found one app failing, probably due to a corrupt data file.)
    This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

  • Iphone 4 will not back up on windows 7?

    My iphone 4 will not back up to my Windows 7 laptop. It either hangs up infinitely or says it cannot write to the disk. This happened on the previous version of itunes, and after deleting and reinstalling itunes it finally starting working again. After loading the most recent v of itunes it started again.  I have reinstalled itunes several times with no change.
    I am running it as an administrator and allowing it to write to the folder. I cannot update from the last ios 4.x version because it never gets past the backup step.
    Any help will be appreciated.

    iTunes places the backup files in the following places:
    * Mac: ~/Library/Application Support/MobileSync/Backup/
    * Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    * Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    You will have to turn on "Show All Hidden Files & Folders" to see them. Navigate to that backup folder & delete the entire contents. Try again after doing so.

  • HT1766 4 voice memos in iTunes backup from iPhone had ! marks and would not play so I deleted them and although they are still on the iPhone, they will not sync back to iTunes from iPhone.

    4 voice memos in iTunes backup from iPhone had ! marks and would not play so I deleted them and although they are still on the iPhone, they will not sync back to iTunes from iPhone.

    You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

  • TS3992 My iPhone 4 will not run a backup; msg is "The last backup could not be completed." Any ideas, good Apple People? Thanks.

    Hello, Apple Community:
    My iPhone 4 will not run a backup; it starts and after a few minutes msg received is:
    "The last backup could not be completed."
    Memory available: 3.7 GB
    Any ideas, good Apple People?
    Cheers!

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    -Griff W.

  • IPhone 4 will not restore my backup to iOS7, I am getting the message your backup was corrupt or is not compatible with the iPhone that is beinng restored

    iPhone 4 will not restore my backup to iOS7, I am getting the message your backup was corrupt or is not compatible with the iPhone that is beinng restored

    Restore it as a new device first, then try again. If it still won't work, you're hosed, unless you can get hold of the old device and try backing it up again.

  • HT1766 Iphone 5 will not back up. Getting error message and I have deleted the older backups. How do I resolve this problem?

    Iphone 5 will not back up to iTunes. I have never had this issue before but it has been consistent for the last two months. I have read a few discussion boards and restarted and deleted older backups to no success. Please help! I also tried backing up the phone to my other computer and it is still stating an error occurred.

    Its reading iTunes could not back up this iPhone because an error occurred.

  • IPhone will not backup or delete Photo stream

    So, this all started because I was trying to update my phone with to the iOS 7.1.2 but I wanted backup my phone to iTunes first. It would give me an error that it could not backup because of some unknown error. I thought maybe it was my pictures. I had over 5,000 pics from over the years. So I copied all of the pics to my computer then deleted them off my phone. Then I noticed that my photo stream still had pictures. I turned photo stream off in my settings and it asked me if I wanted to deleted all. I clicked delete. The pictures are still in My Photo Stream album on my phone and now I cant even access the album to manually delete them. It force closes every time I click on the Photo Stream album. All I really want to do is back up my phone. I have the iPhone 5S 32GB. It will not backup to the cloud either. I have tried to reset the lockdown folder, deleted all previous backups on my computer, deleted all photo stream pics on my computer and other devices.  Let me know if there are any solutions other than restoring my phone to factory settings.

    I have deleted all photo stream photos on my computer and other devices.
    You only need to delete them in one place because they are only in one place.
    The Photo Stream cache on your iPhone has not been cleared.
    Quit the Photos app.
    Double tap Home then swipe up on all icons (to close them all).
    Then reset the iPhone.
    Press & hold both Home & Power until you see the Apple logo (about 10 seconds).
    Now go back to Settings > Photos and see if you can turn Photo Stream On then Off.

  • Iphone will not backup to icloud, iphone will not backup to icloud

    iphone will not backup to icloud. times out. other iphones and ipads in my house back up fine. using the latest ios.

    Try tapping Settings > iCloud > Storage and Backup > Manage Storage, and delete the backups, also note the space available on iCloud.
    Then try to Back Up Now from Settings > iCloud > Storage and Backup.

Maybe you are looking for