Sometimes mouse freezes while HDD is in use

sometimes the mouse freezes.
When it freezes the hard drive light flashes, usually hangs in games,the games often freezes and then he works

I agree your problem description isnt very useful and nobody knows what notebook model or what system you are using
Furthermore a mouse or touchpad freezing could happen because of busy system.
In most cases the processes running in the background stresses the CPU and this could cause such issue
You said also that HDD indicator is flashing while mouse freezing. This means that the game access the HDD. Probably the game writes/reads the data on the HDD and this cause the interrupts maybe its HDD issue who knows

Similar Messages

Mouse freezes while using Firefox. No other programs affected. Also in safe mode. Tried reinstall without resolution. Disabled Addons. Happens especially while loading pages but also at other times.

Hi.
The mouse freezes when using firefox. No other programs are causing this problem, which stops immediately once I use CTRL-ALT-DELETE to delete the firefox task.
I have done a full uninstall of firefox after trying safe mode without resolution. I deleted the install directory to make sure that no files remained in the default installation area.

radjrown wrote:
was only after migrating the old account that things went wrong.
Hmm...that's the last place I'd expect an issue?
EDIT: Wait... if you didn't migrate the first time you booted up the system in Setup Assistant than you may have created another Home folder. Check your /Users in Safe Mode.
Thought twice about cracking open a new MBP, but spent quite a bit of cash fitting SSDs in 2 desktops and a laptop 6 months ago, so didn't feel like coughing up another 600 USD again.
Yes, that what I thought and in concept it's a good idea but I'm actually quite hardware challenged myself, so wouldn't even dream of it
Again, there's a lot of savvy hardware folks here, so I hope you get some concrete help.
-mj

MSI P35 Neo-F (MS-7360): Computer randomly freezes while playing games

Hi there,
I have reached the end of my technical knowledge right now and I'm not even sure if this area of the forum is appropriate. The problem:
While playing higher-end games like Crysis 2, Anno 1404, Mass Effect 2 etc. my computer randomly freezes and the last few milliseconds of sound are being looped on my speakers (kind of like a buzzing sound).
By "freezing" I mean that my computer becomes unresponsive to any action other than pressing the Reset-Button or holding down the Power-Up-Button (no reaction to Ctrl+Alt+Del, Alt+F4, Alt+Tab, no mouse movement... you get it).
There's no exact timing as to when these freezes occur. The fastest freeze happened after less than a minute of playing a game, slowes one (just today after switching to my newer case with better cooling) took about 2 hours.
This freeze only occurs while my System is under load. No freezes while browsing the web, using office programs, listening to music or watching videos.
System Specs:
Mainboard: MSI P35 Neo-F (MSI-7360)
CPU: Intel Core2Quad Q6600 @2.4GHz
RAM: 4x 1GB DDR2-800 Corsair XMS2
Graphics: Gainward GeForce GTX 560 Ti, 1GB GDDR5 VRAM
PSU: Antec High Current Gamer 620W (upgraded from Xilence XP600, 600W)
New CPU Cooler: Arctic Freezer 13 Pro (upgraded from OEM Intel Boxed Cooler)
New Case: Zalman Z9 Plus w/ 4x 120 mm Fans (Upgraded from a Case with only 1x 250mm side Fan)
2 Western Digital HDD (1x 2TB, 1x320 GB)
1 DVD Reader/Burner (unimportant for that error I guess)
OS: Windows 7 Ultimate 64-Bit
2 Screens: 1x 24" Asus VS248H and 1x 21" LG Flatron Wide W2240T
Since this error is bugging me for quite a while now and since this is not the first forum I'm trying to get help from, here's a list of steps i already took to get rid of it, obviously to no good use:
reinstalled games where the freeze occurred
updated all Drivers (including cleaning old versions in safe mode; also tried older drivers)
updated BIOS to v1.A0
Reinstalled Windows
bought new Case and CPU Cooler to improve Air Flow/Cooling
checked Seating of all components (took out, cleaned, reapplied thermal grease where neccessary, re-inserted)
cleaned old case of dust (obviously no problem in the new case, which is 2 days "old")
ran 7 sequences of Memtes86+ without any errors
ran Prime95 without any errors for about 45 Minutes
ran Furmark for 15 Minutes under full load (burn-in test) without any problems, even though my graphics card hit the 100°C frequency-cut level
ran Furmark and Prime95 simultaneously without any problems
took records of component temperatures and system voltages without noticing anything unusual (at least not after i switched to the newer PSU, which is about 1 Month old - yet didn't resolve the problem)
tested with cyclic removal of 1 RAM device to further rule out RAM malfunction
tested with only 2 RAM devices in dual channel mode (Slots 1 and 3)
tried to reduce RAM clock (800 MHz --> 667 MHz) to no avail
checked S.M.A.R.T. values of HDDs, no issues reported
tested without any background programs
raised/lowered voltages to RAM, CPU and Chipset in BIOS to increase logic circuit stability/decrease heat production
I need to mention: After I transferred my system to the new case, i was able to play longer than average compared to my old case. So I am guessing that improper cooling was part of the problem, yet improving cooling obviously didn't resolve it.
Since these freezes are really annoying and nobody could help me resolve this so far, I'm hoping to find some new ways of narrowing down the problem or even getting rid of it here.
Regards
Sebb

Quote from: Bernhard on 10-July-12, 13:15:30
Lets be realistic. A system with a 560TI is recommended to have a around 31Amps under full load, a CX500 would be sufficient.
Have you monitored your CPU and memory utilisation ?
As suggested before, test the GPU in another computer to see if the behaviour is the same.
Whew, I thought for a second there that my common sense had left me when I saw that 60-Amp-Post ^^
Yes, I monitored CPU and RAM usage, there is no recognizeable pattern to be seen and it almost never happens under full load.
I will see if a friend of mine can test my GPU on his computer, and I will test it underclocked right away.
Though one more question regarding that: Should I only underclock GPU Core Clock or both Core and RAM clock?

X121E - touchpad - sometimes it freezes

Hi,
I'll try to explain you this strange behaviour. In my X121E touchpad is not always smooth and responsive. Sometimes it freezes and I must to use it heavier, or use my entire finger palm to scroll and move the cursor.
Do you understand what I mean?

Sometimes touchapd is freezing and not working properly. I suggest you to please install the UltraNav driver software of your system from the below mentioned web link.
http://support.lenovo.com/en_US/downloads/default.page?
After this, please restart the notebook and check if the issue resolved.
Regards,
Sameer
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Why does my entire computer freeze while opening or using After Effects or Premiere Pro CS5?

Just built a computer to meet all requirements for Adobe, Autodesk 3ds Max, and UDK, for school.
Specs;
Motherboard - ASRock X79 Extreme 4-M, Socket 2011 - Micro ATX - 4 DDR3 1600/1333/1066/800 - 3 PCI-E 3.0 x 16 - 7.1 CH HD Audio - PCIE GLAN - 3 SATA3 - eSATA3 - 4 SATA2 - 4 USB 3.0 - 10 USB 2.0
Processor - Intel Core i7 Processor - i7-3820 LGA 2011
Processor fan - Intel Thermal Solution RTS2011 AC
RAM - Ballistix by Crucial - 2x 8GB Tactical PC3 - 12800 CL8 1.5 VW/XMP = 16GB RAM
SSD - Crucial M4 SSD 128GB - Comptatibility with 6Gb/s & backward compatible with SATA 3Gb/s
HDD - Seagate Barracuda 1TB - 7200 RPM up to 32mb cache
Power Supply - Cooler Master Extreme Power Plus 700W
Graphics Card - EVGA - NVIDIA GeForce GTX480 - DirectX11 - CUDA - OpenCL Support - PhysX Technology - OpenGL 4.1 (so says the box it came in; but if I'm not mistaken I think the command prompt had shown OpenGL 3 or 3.2)
Disc Driver - LG DVD/CD RW... It is an OEM, Windows claims it is updated.
I use an external component - USB Microsoft Wireless Mouse & Keyboard 2000.
I have, as far as software goes...
Windows 7 64-bit SP1
Adobe Creative Suite 5, student version or what have you.
- I do have several plugins installed as well for After Effects only.
Autodesk 3ds Max 2012
-I have several maxscripts as well as a couple plugins for 3ds Max.
UDK 2-2012 & 3-2012
NVIDIA PhysX Lab 1.1
NVIDIA Texture Tools 2
NVIDIA plugin for Photoshop
xNormal
ConTEXT
UnCodeX
Quicktime
AVG Free
Malwarebytes
7-Zip
Java
Sculptris
As for anything else giving me issues I haven't noticed anything besides a previous Graphics Card wasn't supported very well at all with 3ds Max, it would freeze while using the material editor which was fixed with replacing a GTX550 ti with a more compatible GTX480. Thought maybe the upgrade would also solve the fact that almost everytime I go to start up and/or use After Effects or Premiere Pro CS5 my whole system freezes. Whether or not I'm doing anything, it occasionally happened during "Scrubbing" the timeline, but also during the splash load up screen. Would take the time to wait for several minutes but nothing would change. Hard reboot was needed. After countless hours of searching online I stumbled upon what is called an "Unlock" for Premiere Pro/After Effects to allow accelerated GPU and CUDA cores. Simple procedure, seems as if things go faster... When it is working. But still, I encounter freezes on my entire system. It isn't a crash back to Windows or anytihng. Just a complete freeze on the entire system. I have not extensively used other Adobe programs besides Photoshop quite briefly just so I could open menus and force a freeze within 5 minutes and noticed nothing wrong. Which in AE & PP just running through any of the menu windows can quickly cause a sudden freeze.
note* I have alternated shutting off and turning on OpenGL as well as multiprocessing. Doesn't matter, it really doesn't seem to change much of anything.
Alas, I am absolutely sure, after checking and re-checking 80+ hours over the past 2 weeks that yes, everything is updated as far as each individual program, software or hardware will allow me to update them. I have reinstalled Windows as well as each program up to 3 times, and 1 system (restore?) I had Windows dump everything, started from scratch, backed up nothing. To reinstall everything from scratch, while not installed several "Utilities" or software components from stuff like the Motherboard and its XFAST USB/LAN or whatever, thinking maybe it was cluttering up anything.
Please, if anyone has any ideas upon this and could give me advice, whether you notice any other incompatibilities or anything. Any and all advice would be greatly appreciated. Thank you.
note* I do not have a wired Keyboard or mouse to disable the USB plugin and attempt that route.. at least not yet, its on my list of things to do. Also, I did run Memtest86+ during a boot and it claims that everything there had passed 100%. I am not "overclocking" anything either. I just wanted something I could work smoothly on, that would have decent rendering capabilities. I used to use my girls' laptop which was an HP with 3GB RAM and never experienced crashes or freezes and I could use AE, PPro, 3ds Max with some lag but not any issues. Rendering took forever on it, but I usually avoided that 'cuz it would start heating up pretty fierce. Saved my rendering for school computers where I could. But either way, now I have this expensive piece and it is getting frustrating that I cannot work on it.
note* Also, incase it does help, I have Windows as well as any major components installed onto the C: drive (aka SSD for my system) while all my secondary software, such as Adobe, Autodesk, etc. are all installed directly to my D: drive (or HDD) And everything is set up to go through Windows Firewall as well.

Thanks all. I have just tried a few things, installing them onto the C drive as you all specified as not being one of them. I can understand it, but at the same time i have a classmate who has their software on a seperate drive and it runs smoothe. I'm on my second GPU in 2 weeks, unless I have terrible luck it seems doubtful being that I can run games and a majority of the software no problem. Through further testing around with a corded mouse and keyboard I've noticed the following...
The computer freezes entirely only when I'm performing a "scrubbing" action or using a mouse. Left clicking, scrolling, or moving it around. Otherwise if I do not use the mouse and I make all my actions, such as "scrubbing" in AE via "Page Up & Down" keys, there's no freeze and it preloads the preview no problem.
"Scrubbing" does not load a preview (the green bar doesn't load at all while scrubbing). But, also noticed no matter how smoothe everything is running in 3ds Max as well as PPro, once I start performing a "scrubbing" action with whatever timeline I use, it will definately freeze my whole computer, Windows and all. Hard reboot is neeed.
With having gone through 2 GPU's, done a full memtest via Windows 7 and Memtest86+, there seems to be no issue with my memory or GPU. Like I said, I've run UDK without an issue. Whether the editor or game. The USB doesn't seem like it's the cause, I've used both wireless as well as wired keyboards/mouse. Still freezes, but now only when using a mouse to "Scrub".
Is it possible my motherboard could be incompatible somewhere? I mean, really.. everything is brand new but 2 weeks of troubleshooting.
And I do plan on trying to run my software off the C drive, I just wanted to make sure it wasn't something else, like I said, I've seen and used a computer where it all runs off the D drive and it runs perfectly, actually better on his computer than off the C drive at my schools. So if it is an issue would it lie within the fact that I'm using an Nvidia GPU? Considering my classmate is using a AMD/ATI Radeon or something like that.
Again, to those who replied, your shared knowledge is greatly appreciated, thank you.

Crash/Freeze while using Final Cut Express 4.0.1

Setup:
MacPro 1,1
Lion 10.7.5
Final Cut Express 4.0.1
Video: ATI Radeon HD 6870 XFX
Audio: PreSonus FireStudio Mobile
(Been this way since Sept. 2012)
Recently, my computer has been frequently freezing while playing back video on Final Cut Express 4.0.1. This has been going on for probably 2 weeks now (and today, it happened twice in 30 minutes). I am playing video (fully rendered), then the screen greys out, and any sound loops about .2 seconds of whatever was last playing.
Sometimes the computer shuts itself off and restarts (like a kernel panic), other times I have to force the computer off. Sometimes the screen has small vertical stripes when crashing/freezing.
This MAY have also happened while playing back 1080i video in QuickTime as well, but I'm not sure. I've been using 1080i videos for over 2 years, so I'm not sure what the issue is. This is why I think it's a Mac Pro problem and not a FCE problem.
I put in a new graphics card a year ago, but I haven't had any issues with it in that time.
I've included the crash report. I see "panic" in there, and this time the computer restarted itself. If anyone can help what might the issue be, I'd be very grateful.
Interval Since Last Panic Report: 826017 sec
Panics Since Last Report:          2
Anonymous UUID:                    10735A83-7D2E-450E-A89A-1336F5DB5875
Sun Aug 11 04:41:01 2013
panic(cpu 3 caller 0x2b1391): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x4, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-1699.32.7/osfmk/i386/pmap.c:3024
Backtrace (CPU 3), Frame : Return Address (4 potential args on stack)
0x7ed23b88 : 0x2203de (0x6b08cc 0x7ed23ba8 0x229fb0 0x0)
0x7ed23bb8 : 0x2b1391 (0x6b8eec 0x4 0x0 0x0)
0x7ed23c08 : 0x2b44d5 (0x867960 0x782be000 0x0 0x782bf000)
0x7ed23c68 : 0x28667e (0x2b10a 0x0 0x2529d74 0x2529d68)
0x7ed23cc8 : 0x2789a1 (0x1eacbe40 0x0 0x0 0x1000)
0x7ed23d88 : 0x27baca (0x0 0x782bf000 0x0 0x1)
0x7ed23e38 : 0x21d0b2 (0x2529d68 0x782be000 0x0 0x8)
0x7ed23ea8 : 0x2524fa (0x10294ed8 0x183ef98c 0x183ef9b4 0x183ef99c)
0x7ed23ed8 : 0x222db6 (0x1aa333a4 0x183ef970 0x7ed23f0c 0x2c3f24)
0x7ed23f08 : 0x214063 (0x1aa33300 0x1ad1c6c0 0x1029ac00 0x1aa33300)
0x7ed23f48 : 0x21b25b (0x1aa33300 0x0 0x0 0x0)
0x7ed23f98 : 0x2b7bb7 (0x105d1314 0x7fff 0x105d1344 0x8)
0x7ed23fc8 : 0x2e60c7 (0x105d1310 0x0 0x10 0x105d1310)
BSD process name corresponding to current thread: atMonitorHelper
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:26:45 PDT 2012; root:xnu-1699.32.7~1/RELEASE_I386
Kernel UUID: 859B45FB-14BB-35ED-B823-08393C63E13B
System model name: MacPro1,1 (Mac-F4208DC8)
System uptime in nanoseconds: 565298000055
last loaded kext at 107177633413: com.apple.filesystems.msdosfs    1.7.1 (addr 0xbf2000, size 61440)
last unloaded kext at 259698969933: com.apple.driver.AppleFileSystemDriver    13 (addr 0x2064000, size 16384)
loaded kexts:
com.microsoft.driver.MicrosoftMouseUSB    7.1
com.microsoft.driver.MicrosoftMouse    7.1
com.Cycling74.driver.Soundflower    1.6.6
tc.tctechnologies.driver.PaeFireStudio    4.0.0 14255
com.microsoft.driver.MicrosoftKeyboardUSB    7.1
com.microsoft.driver.MicrosoftKeyboard    7.1
com.apple.filesystems.msdosfs    1.7.1
com.apple.filesystems.autofs    3.0
com.apple.driver.AudioAUUC    1.59
com.apple.driver.AppleUpstreamUserClient    3.5.9
com.apple.driver.AppleMCCSControl    1.0.33
com.apple.driver.AppleHDA    2.2.5a5
com.apple.kext.ATIFramebuffer    7.3.2
com.apple.ATIRadeonX3000    7.3.2
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.driver.AppleMCEDriver    1.1.9
com.apple.iokit.IOBluetoothSerialManager    4.0.8f17
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AudioIPCDriver    1.2.3
com.apple.driver.ApplePolicyControl    3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d8
com.apple.driver.AppleLPC    1.6.0
com.apple.driver.MaxTranserSizeOverrideDriver    3.0.6
com.apple.iokit.SCSITaskUserClient    3.2.1
com.apple.driver.XsanFilter    404
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    33
com.apple.iokit.IOAHCIBlockStorage    2.1.0
com.apple.driver.AppleUSBOHCI    5.1.0
com.apple.driver.AppleFWOHCI    4.9.0
com.apple.driver.AppleAHCIPort    2.3.1
com.apple.driver.AppleIntelPIIXATA    2.5.1
com.apple.driver.AirPortBrcm43224    501.36.15
com.apple.driver.AppleUSBHub    5.1.0
com.apple.driver.AppleIntel8254XEthernet    2.1.3b1
com.apple.driver.AppleEFINVRAM    1.6.1
com.apple.driver.AppleUSBEHCI    5.1.0
com.apple.driver.AppleUSBUHCI    5.1.0
com.apple.driver.AppleACPIButtons    1.5
com.apple.driver.AppleRTC    1.5
com.apple.driver.AppleHPET    1.7
com.apple.driver.AppleSMBIOS    1.9
com.apple.driver.AppleACPIEC    1.5
com.apple.driver.AppleAPIC    1.6
com.apple.driver.AppleIntelCPUPowerManagementClient    195.0.0
com.apple.nke.applicationfirewall    3.2.30
com.apple.security.quarantine    1.4
com.apple.security.TMSafetyNet    8
com.apple.driver.AppleIntelCPUPowerManagement    195.0.0
com.apple.kext.triggers    1.0
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.driver.DspFuncLib    2.2.5a5
com.apple.kext.ATI6000Controller    7.3.2
com.apple.kext.ATISupport    7.3.2
com.apple.iokit.IOFireWireIP    2.2.5
com.apple.iokit.IOSurface    80.0.2
com.apple.iokit.IOSerialFamily    10.0.5
com.apple.driver.AppleHDAController    2.2.5a5
com.apple.iokit.IOHDAFamily    2.2.5a5
com.apple.driver.AppleGraphicsControl    3.1.33
com.apple.iokit.IONDRVSupport    2.3.4
com.apple.iokit.IOGraphicsFamily    2.3.4
com.apple.driver.AppleSMC    3.1.3d10
com.apple.driver.IOPlatformPluginLegacy    5.0.0d8
com.apple.driver.IOPlatformPluginFamily    5.1.1d6
com.apple.iokit.IOAudioFamily    1.8.6fc18
com.apple.kext.OSvKernDSPLib    1.3
com.apple.driver.AppleUSBHIDKeyboard    160.7
com.apple.driver.AppleHIDKeyboard    160.7
com.apple.iokit.IOUSBHIDDriver    5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice    3.2.1
com.apple.driver.AppleUSBMergeNub    5.1.0
com.apple.iokit.IOUSBMassStorageClass    3.0.3
com.apple.driver.AppleUSBComposite    5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.1
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.iokit.IOATAPIProtocolTransport    3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.1
com.apple.iokit.IOFireWireFamily    4.4.8
com.apple.iokit.IOAHCIFamily    2.0.8
com.apple.iokit.IOATAFamily    2.5.1
com.apple.iokit.IO80211Family    420.3
com.apple.iokit.IOUSBUserClient    5.0.0
com.apple.iokit.IONetworkingFamily    2.1
com.apple.iokit.IOUSBFamily    5.1.0
com.apple.iokit.IOHIDFamily    1.7.1
com.apple.driver.AppleEFIRuntime    1.6.1
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    177.11
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.DiskImages    331.7
com.apple.iokit.IOStorageFamily    1.7.2
com.apple.driver.AppleKeyStore    28.18
com.apple.driver.AppleACPIPlatform    1.5
com.apple.iokit.IOPCIFamily    2.7
com.apple.iokit.IOACPIFamily    1.4
Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 12 GB, SMC 1.7f10
Graphics: ATI Radeon HD 6800 Series, ATI Radeon HD 6800 Series, PCIe, 1024 MB
Memory Module: DIMM Riser A/DIMM 1, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x8551, 0x373254323536393230484641335342202020
Memory Module: DIMM Riser A/DIMM 2, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x8551, 0x463036313031302020202020202020202020
Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x8551, 0x463036313031302020202020202020202020
Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x8551, 0x373254323536393230484641335342202020
Memory Module: DIMM Riser A/DIMM 3, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x8551, 0x373254323536393230484641335342202020
Memory Module: DIMM Riser A/DIMM 4, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x8551, 0x463036313031302020202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.15)
Network Service: Ethernet 2, Ethernet, en1
Serial ATA Device: WDC WD10EACS-32ZJB0, 1 TB
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: ST3000DM001-1CH166, 3 TB
Serial ATA Device: WDC WD20EARS-00MVWB0, 2 TB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
Parallel ATA Device: TSSTcorp CDDVDW SH-S222L
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd400000 / 3
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd420000 / 4
USB Device: USB Storage, 0x05e3 (Genesys Logic, Inc.), 0x0723, 0xfd200000 / 2
USB Device: Photosmart C3100 series, 0x03f0 (Hewlett Packard), 0x5611, 0x40400000 / 3
USB Device: EyeTV Hybrid, 0x0fd9, 0x0031, 0x40200000 / 2
USB Device: Microsoft® 2.4GHz Transceiver v7.0, 0x045e (Microsoft Corporation), 0x0745, 0x3d100000 / 2
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: FIRESTUDIO_MOBILE, PreSonus, 400mbit_speed

com.microsoft.driver.MicrosoftMouseUSB    7.1
com.microsoft.driver.MicrosoftMouse    7.1
com.Cycling74.driver.Soundflower    1.6.6
tc.tctechnologies.driver.PaeFireStudio    4.0.0 14255
com.microsoft.driver.MicrosoftKeyboardUSB    7.1
com.microsoft.driver.MicrosoftKeyboard    7.1
Try removing the Soundflower driver first then restart your Mac.
If that doesn't help, remove the PaefireStudio software, restart your Mac to test.
FireStudio Family - How do I Uninstall & Reinstall my FireStudio drivers on a Mac computer?
Beyond that try a different mouse and keyboard. If that helps, remove the Microsoft drivers.

My iMac freezes while using safari. I have Mavericks installed

Several times my iMac freezes while using Safari. Only way to get out is to do a hard shut-down by holding the start button. Any ideas? Version of Maveriks is 10.9.2
Mel

Hardware Information:
          iMac (21.5-inch, Late 2009)
          iMac - model: iMac10,1
          1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
          8 GB RAM
Video Information:
          ATI Radeon HD 4670 - VRAM: 256 MB
System Software:
          OS X 10.9.2 (13C64) - Uptime: 0 days 1:31:41
Disk Information:
          APPLE HDD HUA722010CLA330 disk0 : (1 TB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 999.35 GB (803.35 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          OPTIARC DVD RW AD-5680H
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Western Digital My Passport 0748 1 TB
                    EFI (disk1s1) <not mounted>: 209.7 MB
                    disk1s2 (disk1s2) <not mounted>: 999.83 GB
                    Boot OS X (disk1s3) <not mounted>: 134.2 MB
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
          LaCie d2 quadra (button) 800mbit - 800mbit max
                    disk2s1 (disk2s1) <not mounted>: 32 KB
                    LaCie (disk2s3) /Volumes/LaCie: 1 TB (19.21 GB free)
Thunderbolt Information:
Kernel Extensions:
          com.intego.netbarrier.kext.monitor          (653)
          com.intego.netbarrier.kext.process          (653)
          com.intego.netbarrier.kext.network          (653)
          com.intego.virusbarrier.kext.realtime          (772)
          net.kromtech.kext.AVKauth          (2.3.6 - SDK 10.8)
          net.kromtech.kext.Firewall          (2.3.6 - SDK 10.8)
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.intego.commonservices.daemon.integod.plist 3rd-Party support link
          [System] com.intego.commonservices.daemon.taskmanager.plist 3rd-Party support link
          [System] com.intego.commonservices.icalserver.plist 3rd-Party support link
          [System] com.intego.commonservices.metrics.kschecker.plist 3rd-Party support link
          [System] com.intego.netbarrier.daemon.logger.plist 3rd-Party support link
          [System] com.intego.netbarrier.daemon.monitor.plist 3rd-Party support link
          [System] com.intego.netbarrier.daemon.plist 3rd-Party support link
          [System] com.intego.netupdate.daemon.plist 3rd-Party support link
          [System] com.intego.virusbarrier.daemon.emlparser.plist 3rd-Party support link
          [System] com.intego.virusbarrier.daemon.logger.plist 3rd-Party support link
          [System] com.intego.virusbarrier.daemon.plist 3rd-Party support link
          [System] com.intego.virusbarrier.daemon.scanner.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
          [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
          [System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
Launch Agents:
          [System] com.google.keystone.agent.plist 3rd-Party support link
          [System] com.intego.commonservices.integomenu.plist 3rd-Party support link
          [System] com.intego.commonservices.taskmanager.plist 3rd-Party support link
          [System] com.intego.commonservices.uninstaller.plist 3rd-Party support link
          [System] com.intego.netbarrier.alert.plist 3rd-Party support link
          [System] com.intego.netupdate.agent.plist 3rd-Party support link
          [System] com.intego.virusbarrier.alert.plist 3rd-Party support link
          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
          [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
          [System] com.wacom.pentablet.plist 3rd-Party support link
User Launch Agents:
          [not loaded] ca.indev.MailTagsHelper.agent.plist 3rd-Party support link
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist 3rd-Party support link
          [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
          [not loaded] ws.agile.1PasswordAgent.plist 3rd-Party support link
User Login Items:
          Garmin Lifetime Map Updater
          iTunesHelper
          TextExpander (3.1.1)
          FaceTime
          EvernoteHelper
          Fantastical
          Dropbox
          AdobeResourceSynchronizer
          EvernoteHelper
          IntegoStatusItemHelper
Internet Plug-ins:
          o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
          WacomNetscape: Version: 1.1.0-4 3rd-Party support link
          Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 3rd-Party support link
          OfficeLiveBrowserPlugin: Version: 12.3.4 3rd-Party support link
          WacomSafari: Version: 1.1.0-4 3rd-Party support link
          Silverlight: Version: 4.1.10329.0 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
          iPhotoPhotocast: Version: 7.0
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
          CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
          JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
          1Password: Version: 3.9.20
          Evernote Web Clipper: Version: 6.1
          AdBlock: Version: 2.6.18
          Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          RocketLifeCmp: Version: (null) 3rd-Party support link
          UploadManager: Version: (null) 3rd-Party support link
          WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
          WebEx: Version: 1.0 3rd-Party support link
          RocketEngine: Version: (null) 3rd-Party support link
          ContentManager: Version: (null) 3rd-Party support link
          CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
          PenTablet 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Java 3rd-Party support link
          MacFUSE 3rd-Party support link
          Trusteer Endpoint Protection 3rd-Party support link
Old Applications:
          /Users/[redacted]/Downloads
                    NoteBook-4:          Version: 3.1.7 - SDK 10.5 3rd-Party support link
                    NoteBook-5:          Version: 3.1.8 - SDK 10.5 3rd-Party support link
                    NoteBook-6:          Version: 3.1.8 - SDK 10.5 3rd-Party support link
                    NoteBook-2:          Version: 3.1 - SDK 10.5 3rd-Party support link
                    NoteBook:          Version: 3.0.15 - SDK 10.5 3rd-Party support link
                    NoteBook-3:          Version: 3.1.2 - SDK 10.5 3rd-Party support link
                    NoteBook-7:          Version: 3.1.9 - SDK 10.5 3rd-Party support link
                    NoteBook-1:          Version: 3.0.10 - SDK 10.5 3rd-Party support link
          Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Meeting Center:          Version: 12.27.23.0 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/WebEx Folder/1124/Meeting Center.app
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          NoteBook:          Version: 3.1.9 - SDK 10.5 3rd-Party support link
          Family Tree Maker:          Version: 19.2.4 - SDK 10.5 3rd-Party support link
          Garmin Lifetime Map Updater:          Version: 2.2 - SDK 10.5 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Network Recording Player:          Version: 2.2.0 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/WebEx Folder/500/Network Recording Player.app
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Garmin Map Update:          Version: 4.5.1 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/Garmin/Garmin Map Update/tmp/Garmin Map Update.app
          /Users/[redacted]/Library/Application Support/WebEx Folder/1224
                    Cisco WebEx Meeting Center:          Version: 11.24.32.0 - SDK 10.5 3rd-Party support link
                    asannotation2:          Version: 8.25.31.0 - SDK 10.5 3rd-Party support link
                    atmsupload:          Version: 4.14.29.0 - SDK 10.5 3rd-Party support link
                    convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
Time Machine:
          Skip System Files: NO
          Mobile backups: OFF
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 930.71 GB Disk used: 182.53 GB
          Destinations:
                    LaCie [Local] (Last used)
                    Total size: 931.39 GB
                    Total number of backups: 90
                    Oldest backup: 2012-07-26 15:05:23 +0000
                    Last backup: 2014-04-06 18:34:11 +0000
                    Size of backup disk: Adequate
                              Backup size 931.39 GB > (Disk used 182.53 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               6%          mds
               3%          AntiVirus
               2%          EtreCheck
               2%          WindowServer
               0%          ocspd
Top Processes by Memory:
          270 MB          Safari
          229 MB          AntiVirus
          164 MB          mds_stores
          156 MB          com.apple.IconServicesAgent
          131 MB          MacKeeper Helper
Virtual Memory Information:
          3.53 GB          Free RAM
          2.76 GB          Active RAM
          950 MB          Inactive RAM
          802 MB          Wired RAM
          676 MB          Page-ins
          0 B          Page-outs

In addition to my iMac, I have a Power Mac G4 (10.4.11 Tiger) which of course is pre-Intel. I can boot up and use for about 5 minutes before the mouse freezes. I believe something is overheating. What would that be - so I can have repairs done? The

In addition to my iMac, I have a Power Mac G4 (10.4.11 Tiger) which of course is pre-Intel. I can boot up and use for about 5 minutes before the mouse freezes. I believe something is
overheating. What would that be - so I can have repairs done? The machine is the Digital Audio version, M7627LL/A and Serial Number XB******KXQ.
<Edited By Host>

Hello USME,
'Tis a common problem on old Macs.
Do as Allan says: open the door and blow out all the dust bunnies. Canned air from Wal-Mart or Radio Shack can be handy (though sort of expensive) especially for blowing through the back of the power supply. A cool Mac is a happy Mac.
Be sure your Mac can breathe. The air intake is on the bottom of the case, so be sure a deep pile rug or too many papers on your desk are not blocking the air supply.
Feel the power supply and the processor with your hand. They should be warm but not hot; if you have to move your hand away, that's too hot!
Check the fan on the power supply, and on the processor if it has one. Take a flashlight and peer in the back of the (Mac) case through the grille; make sure the fan is turning. If it's not, the power supply won't work for long.
Fans are not considered serviceable, though they will succumb to mechanics of determination. A CPU fan is easy and straightforward.
A fan replacement will not cure an already damaged power supply; the PS may already be done for. Used power supplies for a DA are hard to come by, and not especially cheap when found (c.$50). An entire working DA or Quicksilver may often be found for under $100 on eBay, and swapping in your HD is easy and simple... this might be cheaper and more expeditious than repairing an expired DA. Replacing a power supply is fairly easy, but it's a nuisance and requires a 2mm Allen head wrench in addition to the usual #2 Phillips head screwdriver.
In my experience, power supplies and CPUs are about equally likely to fail. There are a few other possibilities, but they are not nearly so common.
Good luck!... Jon

Freezes while using salesforce

I was using Firefox on my work laptop until it started freezing while using salesforce.com. It seems to have started around the time v13 came out but i can't say for certain. I've attempted to remedy it by disabling all plugins but that did not help.
Thanks

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
1. Clear Firefox's Cache
Firefox menu > Preferences > Advanced
On the Network mini-tab > Offline Storage : "Clear Now"
2. If needed, delete the site's cookies here (this will log you out)
Tools menu > Page Info > Security > "View Cookies"
Then try reloading the page and logging in again. Does that help?

Lightroom 4 and 5 my program constantly freezes while using the crop and straighten tool

In both Lightroom 4 and 5 my program constantly freezes while using the crop and straighten tool with horizontal images. Im running Lightroom on a Quad-Core Intel Xeon Mac with 32 GB of memory with OS 10.8.4, this problem has gotten worse and worse to the point where the crop tool is unusable. Please help!

Alright,
no replies so far! Anyways, here's some more information which is leading me to the conclusion that the bug causing the effect described above is a combination of Apple's SMB implementation of Mavericks and the way Lightroom is actually using SMB network access:
I did another trial by connecting a USB hard drive to the USB port of my router (Netgear). The connection is quite slow, but moving one of the folders in question (see my 1st post above) to the shared drive connected to the Router made Lightroom on my Windows machine to see the photos again, when I told Lightroom where to find the moved folder!
Everything was working as expected, on the Windows machine again! Moving the folder back again to the Mac Mini fileshare was causing Lightroom on the PC to get blind again for the pictures trying to sync or import. However, accessing and modifying a photo was possible again, like it was before the trial. So it's only the sync and import function having a problem!
I also did some trial in re-building ACLs and access rights on the file server with no luck. So there's got to be a functionality in sync and import of Lightroom which is using a certain SMB feature which is not supported by Apple's SMB implementation!
Any thoughts or hints?
Thanks!

My iPad Air always freezes during FaceTime calls using wifi. I switch to my iPhone 5c on the same wifi, and it never freezes while I'm sitting in the same location. Is there maybe a setting I have that is causes this? I am un to date on the OS also.

My iPad Air always freezes during FaceTime calls using wifi. I switch to my iPhone 5c on the same wifi, and it never freezes while I'm sitting in the same location. Is there maybe a setting I have that is causes this? I am up to date on the OS 7.1.1. Video and audio is froze on my end, only video freezes on the other end. It doesn't make a difference who makes the call either.

No, there isn't any setting that you are missing. Have you tried force closing FaceTime, and resetting your iPad?
In order to close FaceTime, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that does not make a difference, you could try resetting all settings, if you reset all settings you will have to enter all of the device preferences again in the settings app. That takes some time to accomplish, but you will not lose my data, media, apps or anything like that. Settings>General>Reset>Reset all settings.
If that doesn't help, the next step would be to restore the iOS software. Backup your iPad first, restore the iOS, then restore the backup.
Use iTunes to restore your iOS device to factory settings

The HDD is clicking while i'm not using my new 2011 mac mini

I just bought Macmini5,1 (2011) few weeks ago.
While I'm not using computer and it still awakening I hear how my hdd is clicking.
Any ideas?

Thanks you, guys.
Just called to Apple 800-APL-CARE
They advice me to turn off my mac and unplug power by 15 seconds, after that turn it again. Now it works. Will see. If noice will come back I bring it to a service provider.

When using Exprt PDF, the choice of language for the document to be exported is sometimes very restricted, while sometimes many more languages are available. What's the matter?

When using Exprt PDF, the choice of language for the document to be exported is sometimes very restricted, while sometimes many more languages are available. What's the matter?

Dear Mrs.,
I now add 2 print screens which show what I get when I try to export a PDF from Adobe Reader and which languages are available.
The same problem does not exist when I use the website.
I hope this gives you a clue.
Many thanks,
Jos MERTENS,
Advocaat.

Blocking mouse movement while using a motion icon

Hey guys,
now that I know how to automate items in authorware by using the motion items I do have the problem that during the time, when the animated items moves along a specific predetermined path the mouse cursor is still on the screen and can be moved by the participant/respondent. I need the mouse cursor either to disappear or to not be movable during that time. Is there a possibility to block out participants entry (mouse movement) while the motion icon operates?
Very thankful for any advice on that!
Darja

Oh no, there are four or five Authorware supporters here. Some even more active than I am.
Mike

A1145 imac g5 isight, freezes after 2-5 mins and then there no power from keyboard and mouse. Changed HDD and no luck and on the install page it freezes. You have to force it to shutdown and leave it for 5-10 minutes and try to turn it on again AHT Passed

A1145 imac g5 isight 2.1GHz
, freezes after 2-5 mins and then there no power from keyboard and mouse. Changed HDD and no luck and on the install page it freezes.
You have to force it to shutdown and leave it for 5-10 minutes and try to turn it on again
Apple HardWare Test Passed
10.5.11
Orginal DVD's 9.2

Could be a heat problem.
Also, try these:
Resetting the SMU on a G5 iMac:
http://support.apple.com/kb/HT1767
and on resetting the PMU on a Power Mac G5, G4 and G3 :
http://support.apple.com/kb/HT1939?viewlocale=en_US
http://support.apple.com/kb/HT1436

Sometimes mouse freezes while HDD is in use

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