Sometimes the volume bar doesn't show up on the ipad

Hello,
I was wondering if anyone could help me with a problem I am having. One day out of the blue the sound on my wife's iPad stoped working for music or videos. The speakers still worked for ringers but not anything else, so I know that the speakers still work. Also I have noticed that the sound only works for the videos and music when you plug in headphones. Also for some reason if you go to raise or lower the volume the volume bar isn't present, I can't do anything with sound aside from hear my ringer. So I wanted to know if anyone knew what was wrong with it. I am thinking there might be a short because sometimes it will work again but only for about 3 seconds and then it doesn't work any more.
Also please don't give me the link of trouble shooting steps because I have already done them all, and I have also reset the iPad back to the original factory settings and nothing fixed the problem. I even went as far as going to geek squad since I had free tech support from them for the moment and they just told me that according to all the test/trouble shooting procedure that there is nothing wrong with the iPad hardware or software wise and since the speaker works with the ringer, it is obviously working. However for some reason it does not work with videos, music, or anything else for that matter without the headphones being plugged in.
If anyone has experience this problem please tell me what you had to do to get it fixed, and if repair was necessary how much did it cost?
P.S. I am sure that the mute is not on.

It is likely that you need a change a setting on your email server. See here -
http://support.tigertech.net/outlook-2007-lmos
http://email.about.com/od/outlookexpressbackuphelp/qt/et_server_copy.htm

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