Sometimes while making a phone call, the person can not hear me but phone is not muted

I have Iphone 6 and sometimes like once a month, when i make a phone call, the person can not hear me.

WWe have tried the soft reset.  As of now it only does it to one other phone number I call.  The number is my husbands who is on Same plan. We thought maybe it was just something with the iPhone 6.  The phones are only 3 months old. 

Similar Messages

  • I accidentally left my phone in my work truck and the temperature got too hot..Since I cooled down, everything works fine except when I make and receive calls, the person can't hear me at all :(. Does anyone possiblly know what I can do ?

    My iPhone 4s got too hot and since any calls I make or receive, the person on the opposite end can't hear me at all... Any suggestions?

    I have had this happen to me on 3GS, 4 and 4s.   Usually the solution is one of the following:
    1-  If  your volume indicator says  headphones even though they are not plugged in, then:
    Stick your headphones into the headphone jack and then remove quickly.
    2. If that does not work Power your phone off. Then when restarting Reset the phone by pressing the home button and the power button at the same time until the apple logo appears.
    3. Make sure you have not chosen to send audio to an Airplay device such as Apple Tv.
    Hope one of these works for you

  • HT1430 when making/receiving a call, the person on the end of the phone cant hear me

    when making/receiving a call the person at the end of the phone cant hear me

    Look to the right in the "More Like This" box.  Your issue has been addressed in countless posts.  Always an act of forum courtesy to search before posting, FYI.
    Best of luck.

  • I have a iPhone 4 and all of a sudden when I answer a phone call the person on the other end can't hear me ???? I can hear them , so I've had to put it on speaker for all my calls - ? Any tips on how to get it back to being able to speak normally

    I have a iPhone 4 and all of a sudden when I answer a phone call the person on the other end can't hear me ???? I can hear them , so I've had to put it on speaker for all my calls - ? Any tips on how to get it back to being able to speak normally

    Morning Lupoipia,
    Thanks for using Apple Support Communities.
    If you can't be heard by someone who is calling, take a look at this article:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    Best of luck,
    Mario

  • 2 users on the lan can see my library but it is not shared

    2 users on the lan can see my library but it is not shared

    Hi, yes I have homeshare switched on on the iPad in the music section. I have switched homeshare off the back on on both devices and it has done the trick I can now play my music! Yay :-) Thanks for the help.

  • Why when I"m on a call the person can hear when I have another call coming in and when I send a text message?

    Why When on a call the person on the other line can hear my phone beep when another call is coming in and can hear
    Me send out a text message,

    hey i had the same problem, look and i fixed it just slightly tighten the 2 screws on the bottom of the phone with the tip of the knife or a small screw driver!! and now my phone works perfectly
    guys it really worked trust me

  • Person can't hear me but i can hear them

    When using facetime on my Macbook, i can hear the person I am facetiming with, but they cannot hear me. It has worked before but they can't hear me now. All my volume settings are right for what I can tell. Please help because I can't figure it out.

    While we all have MacBooks in this forum not all of us use FaceTime. There's a FaceTime Support Community where everybody uses FaceTime. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_app_store/facetime_for_mac

  • When I make a call the person can hear me but all I hear are high pitched screaches

    Hi, Can anyone help me - When i make a call the other person can hear me fine but all I hear are high pitched screaches?

        SouthernJo, Let's make sure your phone is connected properly! Blue lights are usually a  good sign. LCan you please dial #48 on your handset to ensure you're connected http://vz.to/1BbtYmA?  What message do you hear when doing so? We'll figure this out, together.
    TanishaS1_VZW
    Follow us on Twitter @VZWSupport 

  • Can't hear caller/the​y can't hear me

    Does anyone have a solution for 
    Can hear caller/they can't hear me on the Palm Pre?

    I'm reposting my reply to this issue in another thread, still very relevant to the situation at hand:
    TreoAide wrote in this thread:
    This is an issue that has been addressed previously, at least two other webOS threads and likely numerous palmOS and WinMo threads also:
    http://forums.palm.com/t5/webOS-Software/HUGE-BUG-Pre-stuck-on-headphone-mode-help/m-p/244772
    http://forums.palm.com/t5/webOS-Software/Speaker-not-working-after-unplugging-headphone/m-p/297152
    This is something that nearly every manufacturer of portable devices deals with to one extent or another. Pocket lint and debris find their way into the headset jack and cause the device to permanently assume a headset is connected.
    The only way to fix this is by cleaning out the headset jack. Either by inserting/removing a headset connector repeatedly, or as suggested in this support article: "Unplug the headset if it is plugged in. Blow into the headset jack to clear out any debris. Firmly plug in the headset."
    HOWEVER if you choose to do that, I advise EXTREME caution, as you could accidentally get moisture into the jack, making the problem worse.
    Our moderator tagz also made a suggestion in the first forum thread I referred to earlier, however again, use extreme caution when putting ANYTHING into the jack. Also, an earlier suggestion to have Pandora or some other music playing on the Pre while adjusting the jack provides good feedback for when the problem resolves.
    One idea I've had and heard others suggest is a cover of some sort. Now, this would be an excellent opportunity for someone to make a lot of money with a headset cover designed for the Pre, but until then, try a Google search for "headset jack dust cover" and you'll see products made for other devices which should fit your Pre quite nicely.
    Hope this helps,
    TreoAide

  • Often when making or receiving phone calls the other person can't hear me.  Works on speaker phone, though.

    This is so frustrating.  Sometimes I can talk on the phone and other times the other person can't hear me.  The mute button is not pressed.  I have to go to speaker phone in order to communicate.  How do I stop this from happening?  It works some of the time!!

    I have the same problem.
    IPhone 4
    IOS 7.1.2
    My retailer sent it to Apple, but I just received a sheet of paper where they said, they did nothing.
    Surprisingly the problem still exists. Now the warranty time is going to run out in 4 weeks.
    What else can I do? I have a not working IPhone and nobody want's to help me ?!? I feel lost and disappointed.

  • When making a cellular call the other person cannot hear me. FaceTime + Skype Work OK!

    Hi Guys,
    I have an iPhone 4 (non 'S') 16GB Black.
    I have the most strangest problem I've ever had on iPhone (I've had every gen so far).
    Here is the problem:
    I make a standard cellular call and the other person is not able to hear me. If I make a FaceTime call though, the person can hear me no problem. I tried Skype too and that is OK also. So I know the microphone works, just not over cellular network.
    I tried the sim in another iPhone I have access to. (iPhone 4S) and calls work fine on that one. So I know it's not a network issue.
    I'm absolutely stumped by this issue.
    I have tried the following:
    Backing up my phone, entering DFU and re-setting back to factory, then restored from backup. It worked for a little while (maybe a week?) then the problem happened again.
    I backed up my phone again and did the DFU reset but instead of restoring from backup, I ran with a vanilla phone for a while - this time it didn't last 2 days before it went silent again.
    I have since DFU'd and Restored my phone 3 more times again but it has not cleared the issue this time - the problem is now constant it seems.
    Over the past 3 months, I have restored, reset my phone to get rid of the problem many times, each time with different results. Sometimes it works for a while, other times it doesn't fix the problem.
    It sounds hardware related but I keep coming back to the thought of "well if it works in FaceTime, it can't be hardware". But if it's not hardware, what is it?
    Any help on this one is very much appreciated.
    P.s. no, it's not muted

    no setting need to be changed. you may try these steps http://support.apple.com/kb/ts5180

  • I have an IPhone 4s that recently has had an issue receiving calls. I will get a voicemail but the phone did not ring.  When i go to call the person it stays on dialing and never connects.  I have to do a hard reboot and then I can call them

    My phone 4s has recently been acting up. I will receive a voicemail but the phone never rang. When I try to call the person back the phone gets stuck on dialing and then freezes I have plenty of signal bars, when I try to end the call it freezes.  I have to do a hard reboot and then the phone works again. It seems like this started after the last update.  My network is Verizon. Any suggestions?

    Sounds like the device was dropped at some point and damaged as a result.
    Take it to Apple for evaluation and a replacement.

  • My phone says I have a voicemail message.  I go to voicemail tap the message and hear nothing.  I called the person back and they said they left a message.  How do I hear it?

    My phone says I have a voicemail message.  I go to voicemail tap the message and hear nothing.  I called the person back and they said they left a message.  How do I hear it?

    Running out of ideas, several more things you could try are:
    Force-closing the Phone app by double-tapping the home button from the home screen, locating Phone in the list at the bottom, tap and hold it until it wiggles, tap to close it, tap the home button again.
    Resetting your phone by holding the on/off and home buttons at the same time until you see the Apple logo (ignoring the off slider that appears first), then release.
    Restore your phone, first using your backup and if that fails, as new.

  • Sometimes when I make a call the receiving party hears a ring but neither one of us can hear the other.  Is this my phone or the network I am using?

    Sometimes when I make a call the receiving party hears a ring but neither one of us can hear the other.  Is this my phone or the network I am using?

    It appears to be a bug with the iphone 4S.
    Hopefully future updates will fix it.
    https://discussions.apple.com/message/16878899#16878899

  • I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.How can I erase all data on the phone so the thief can't access my personal information.

    I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.I have a password on the phone but i'm not sure if I turned on the option where the phone resets if you incorrectly put the password more than ten time. I immediately called my phone company (Verizon) and reported the phone stolen.So I know whoever took the phone cannot place calls or use the phone. But can they still access my data on the phone if they manage to unlock the phone?  If so how can I erase all data on the phone so the thief can't access my personal information? is there any other way other than Find my IPhone to wipe off the data on the phone? I really don't want my personal information such as pictures, text messages, notes and social networks profile available to a stranger!!? Help please!!!

        Hello thewrongway,
    I'm sorry to hear about your phone!  I understand the need for an active device. You are able to activate an old device and process an insurance claim for your iPhone 4s within 60days from the incident date.  Keep in mind if the old phone is not a smartphone and you currently have unlimited data that feature will fall off.  If you have a tier data plan no changes will be made.  Please let me know if you have any additional questions.  Thank you.   
    TominqueBo
    VZW Support
    Follow us on Twitter at @VZWSupport

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