Song didn't download correctly
I downloaded a song but it only downloaded part of it. The song cuts off mid-way through. How do I get refunded or get the whole song downloaded?
Delete it and download it again for no charge.
Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
Similar Messages
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Well here goes nothing:
I bought a few song from i-Tunes.. 'bout $6. I'm not gonna cry over $6, but I am very peeved that I can't listen to the music I bought. I got those cards with my.. Parents own money! I'm more mad than sad.Emily...
Bummer for sure...
See if you can re download the songs without having to re purchase.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I downloaded a new album, but he first three to four songs didn't download completely. Only part of the song is there and then is skips to the next song.
Welcome to the Apple community.
Have you tried deleting the problematic tunes and then re-downloading them from the purchased section within iTunes. -
I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
HT201272 a new song didn't download completely. what can i do?
a new song didn't download completely. what can i do?
Contact: http://www.apple.com/support/itunes/contact/
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HT201272 the whole song didn't download
I have songs purchased from Itunes. I downloaded them from the Purchased section on itunes, the whole song didn't download. This is multiple songs. It started with them being purchased on the itouch then they transfered just fine to the itunes, then had to download from purchased. I need the whole song. We paid for them. How can this be fixed????
Doublechecking. Have you tried deleting the songs (and their associated files) from your iTunes library prior to attempting to redownload them?
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TS1424 song didn't download completely
I purchased a song and it was charged. I go to play the song and only ten seconds play and it stops. The song didn't download completely. How do I get back the whole song???
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
TS1424 the whole song didn't download. What do I do?
The whole song didn't download. What do I do?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
A single song in an album didn't download correctly.
Bought and downloaded an entire album off of iTunes. Album downloaded correctly, except for one song, which appears to only be half of the audio file. Is there any way I can redownload this particular track, or at least figure out why it's doing this?
Click here for information.
(29127) -
My song didn't download from the iTunes store correctly
Does anyone know how to re-install the download correctly from the iTunes store? It seems like it would be pretty obvious, but apparently not to me!
Thanks!!Delete the song and redownload it here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope ths helps. -
HT201272 How do I re-download songs that didn't download correctly?
Some of my songs did not download completely, they stop with 1:14 left in the song. How do I re-download these songs?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Purchased song, didn't download
apparently i was successful in purchasing a song but not actually downloading it. my bank account was charged, however, there is no record of it in my itunes/purchasing history. i don't want to buy it again obviously, is there anyway to retrieve it or to re-download it??
PowerMac G4 Mac OS X (10.3.9)Well, i went to store>purchase history. i didn't see anything about 'check for purchases' and definately not anything about restarting a download. the thing is, under purchase history, my song didn't even show up! there's no evidence of it. dude i know it's only 99 cents--i should just redownload it, but still, i wanna find out what happened to it! it's the principle.
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Bought an Album on iTunes - 1 Song didn't download
I bought RED's album, Of Beauty and Rage, on iTunes just a few moments ago & one song "The Ever" didn't download. The text over the song is red and when looking at it from the music library, there is an exclamation mark next to it. I looked at another discussion post where someone had a similar problem, but my iTunes library TELLS ME it's in my library, but it's not! It didn't download at all!
Here's what my screen looks like:
I was really wanting that song, too. I wouldn't mind losing the digital booklet because it isn't a song but ****, that ONE song!Hi there mejia.djmaria,
I see that you are experiencing an issue with one of the songs that you have purchased through the iTunes Store. You may need to try deleting this song, then re-downloading it using the steps in the article below:
Download past purchases - Apple Support
https://support.apple.com/en-us/HT201272
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
My song didn't download from the beginning
I purchased a song on icloud, but it didn't download from the beginning. How can I get the whole song? NEVERMIND
Delete the song and redownload it here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope ths helps. -
How can I get my money back if iTunes has charged me twice for songs that never downloaded?
To get the track downloaded, see:
http://support.apple.com/kb/ht2519
As regards the duplicate charge, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
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