Song dissapeared from my iPhone and iTunes account

I recently purchased an Album for my kids (Madagascar 2) and have been listening to it near daily on my iPhone. There is one song in particular that they love (The Traveling Song) that could only be purchased by buying the entire album. For some reason when I went to play the song yesterday it was gone. It was gone from the album, recently played, song lists- everything. I tried to sync with my computer and it's missing from my entire iTunes account. The rest of the album is there- the songs are listed in order with #2 missing. It just goes from #1 to #3. I don't want to have to repurchase and entire album for one song- and I shouldn't since I have already purchased it. Can anyone help me figure out what happened?

If for some reason you have failed to maintain a backup copy, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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