Song Downloaded but Won't Play After Update

I just downloaded the new Itunes 6.0 and updated my ipod mini with the 4.1 version. Now the song that I dowloaded will not play on my ipod. I can choose the song but the ipod skips right over it and plays the next song.
I recognized that I do not have Service Pack 2 on my computer could this be the problem.

I'm having the same problem. iTunes updated to 6.0, iPod Mini on 1.4. I downloaded three songs from iTunes this evening and they won't play on my son's Mini. However, they will play on my daughter's Mini (also 1.4) and on my 3rd gen iPod (2.3).
On my son's Mini the songs show briefly in the display then skip to the next song without playing. Interesting that the song count updates with each skip.
Anyone with ideas?

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ITunes songs, downloaded but won't play

l'll be listening to a random shuffle on my iPad, and seemingly randomly my iPad stops playing music. Next I'll select a song to play, the equalizer moves as if the song is playing, but no music comes out of the speaker and the song time tracking slider does not advance. I can seleat a song, which then shows up in the header but it won't play and music can't be heard. I've tried resetting, and that works for a short period of time, but this problem keeps coming back. I couldnt find a better community to post this to, if you have any suggestions, please let me know.

Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I rented a movie through iTunes and it downloaded but won't play.

I rented a movie through iTunes and it downloaded but won't play. It is present in the videos app but doesn't load the picture for the movie. When I go to play it, it just opens and then closes. There is an iCloud icon that suggests the movie has not Been downloaded and when I click it it says that the movie has already been rented but not downloaded and that I need to go to downloads to manage it. It is not present in my iTunes download page however. And when I go to rent it again all I get is a watch button that directs me back to the videos app with no way to watch it.

Hi Refvoxa,
Thanks for visiting Apple Support Communities.
If you are not able to play or download a movie rental on your iPad, first restart your device:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
After your iPad restarts, try resuming the download again:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If the movie still does not appear in Downloads, and can't be played, I recommend reporting the issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
Jeremy

How can I activate a song that downloaded but won't play?

I downloaded a 2 songs by the same artist. I listened to the first then attempted to listen to the second, but the first song kept playing. The second song shows that it downloaded, but isn't available to listen to. Thanks for your help.

Try first pausing the first and trying the second song.
If that doesn't work delete and redownload the song.
Here is a helpful article. http://support.apple.com/kb/HT2519
If that doesn't work unsync and re-sync music using itunes.
Another helpful article. http://support.apple.com/kb/HT1386

Ugh. Downloaded but won't play

I just purchased the new Jay-Z album off of itunes today and downloaded it onto my Shuffle. When the shuffle is plugged in it shows the songs on it and I can even play them off the shuffle through my computer. But, when I unplug the shuffle (correctly) the songs do not play. I've erased all the songs off my shuffle and put just the album songs on there and nothing. Then I erased those and put my old songs on there and they played....help!!!

I am having same problem. It started after the latest iPad update. Have you heard about any fixes?

Videos won't play after update

Updated iPad 1 to OS 4.3.3 and now all iTune videos won't play. Screen goes black and then resets with "Unable to play this video" message. Any way to fix without downloading 50gb of movies again?

Not sure if this was the fix but the problem was resolved. I was also having App store sync problems so I rebooted the iPad (hard reboot) and then immediately went to app store any updated all apps (video player want one of them) and after it was complete I did another hard boot/reset. When the iPad restarted I immediately went into the video player and Problem Solved! Nt sure how it resolved itself but it works without reloading the files. Never connected to my laptop or resync'dthe iPad but just did an update to all of my apps from the App store (there were 11 to update). Good luck with it.

Burned CDs won't play after updating to 6.0

After updating to 6.0 and 6.01 the CDs I burn won't play in my car stereo. This was never a problem prior to the updates.
I double checked everything I could think of and am burning them to CD-Rs and have audio CD selected on my burning preferences. I have even tried using several different brands of CD and using a slower burning speed.
Any ideas?

absolutely nothing.All the controls are normal. When i try to double click a track to play it just highlights the track. When i use the play button, it operates but no track plays. Even in purchased tracks it won't play! There are one or two tracks that will play normally but they are random ones. Have tried the suggestion that are recommended but with no success.

Movies won't play after update to iPhone 2.1 Software

Help. I updated my 16GB iPod Touch with the iPhone 2.1 software to support applications. But now, when I go back and try to play my mp4 and m4v movie files on my iPod touch, they won't play. When I try to play them I get a warning that says "this movie could not be played". Videos I purchased from iTunes continue to play just fine.
Is this a new anti-piracy thing or something like that or am I having a problem with the iPhone 2.1 software? If I knew I wouldn't be able to watch my old movies and TV shows, I wouldn't have upgraded to 2.1.
Thanks for your help.

Just a quick update on my issue... which seems different than most. To summarize, I tried updating from iTunes 10.6 directedly via USB. Got an empty progress bar when it "rebooted" after "successfully updating" to 5.1 with a memory allocation bar on itunes showing most the memory as allocated to "other", instead of the usual memory allocation to apps, music, pcits, etc. Rebooted the phone, but still came up with an empty progress bar, but would connect to itunes.. showing booted as 5.1, but again the memory was still allocated to "other". Started recovery process on itunes to try to bring back my old config, after which the iphone fully booted (into 5.1), but was completely.... recovered and re-installed all my apps, music, etc without a hitch and rebooted successfully, this time the memory allocation was correctly labeled, but somewhere I gained 2.0 GB of memory, even with all the same apps and music installed. I had to do some minor additional configurations (password lock had to be re-enabled), but otherwise, everything was working. A bunch of apps lost their stored settings... which I though strange as I expected the "backups" to store those settings as well. Otherwise, running 5.1 now without issues... seems much snappier than 5.0.1... but the process was nerve racking to say the least.
Best of luck with other "explorers" tyring to make the whole process work.

Itunes Movie Downloaded but won't Play

I purchased a movie from iTunes, it has downloaded but it won't play. The title menu comes up but when you click on play nothing happens nor does anything happen my you click on different chapters. My Macbook is authorized.

Hello Hannah and anyone else who has this problem. I had the same issue and it was very annoying, because I was also told it was an authorization issue. So I deauthorized and reauthorized multiple times, restarted my computer, tried to play in SD instead of HD, set the settings to 32bit and all that. Sadly but fortunately it was just a small issue. Go to Finder, click on go to folder and type "/Users/Shared/SC Info"
Make sure you change the folder view to column view. You can do this by clicking the 3rd tab that looks like 4 rectangles side by side on the menu bar of that window. You will see a folder called SC Info. Trash that and restart your computer. Then... Deathorize and Re-Authorize your itunes and you will be good to go.
Here is the link: http://support.apple.com/kb/ts1389?viewlocale=en_US
The link might look unrelated to the issue, because it does not specifically come up when Googling or searching support for this error.
BTW AppleCare gave me this information. They were awesome because they continued to call me and update me on their efforts to solve the issue. The engineers ultimately figured it out and the customer care person called me and walked me through it.
I hope this works for you all.

Podcast can be accessed in app, subscribed to, downloaded, but won't play in Itunes when clicking the "arrow" to play.

Trying to help a friend with a podcast. It can be subscribed to, downloaded, accessed on a mobile device on the podcast app, but when I go to click the "play arrow" in iTunes it just spins its wheels.
The page in Itunes is here: https://itunes.apple.com/us/podcast/smokey-college-football-picks/id918319795?mt =2
The RSS/XML feed is here: http://s3-us-west-1.amazonaws.com/smokeybandit/Smokey_College_Football_Picks_wit h_the_Bandit.xml
The podcast files are hosted on amazon web services.
Any ideas why this won't play?

The media file URL of your top episode is
http://s3-us-west-1.amazonaws.com/smokeybandit/20140917+180949.m4a
If you enter the URL of a media file for podcasting in the address bar of Safari or another browser, it should play directly in the browser. However your file is set so that it downloads instead of playing. When subscribing this isn't a problem because iTunes downloads the file anyway; but the Store plays the file directly in the Store page, just as a browser does when it's correctly set. If you have the file set to force a download then the Store can't play it directly.
So you need to go into your Amazon settings and set each file not to download. Then it should all work.

Songs authorize but won't Play!

I recently moved my system to a new powermac G5. Now I find that some older songs I have purchased from the ITUNES library won't play. When I attempt to play them I receive the computer not authorized to play dialog box. I supply my id and password, ITUNES contacts the store and then tells me that the authorization was sucessful with 3 of 5 computers authorized. The song still won't play and presents the Authorization dialog each time I attempt to play it.
HELP!

I'm having the same problems too. I also did the de-authorize re-authorize and rerpair premissions tricks with no luck. I've never had an iPod/iTunes problem before this one. I feel like Charley Brown when Lucy (iTunes) rips away he football when tries to kick it AUUUUGH!!!!!!!!!!!!!!
I've scanned nd this seems to be a big problem since the iTunes 7 update came out. Has anyone had any successful fixes to this bug?

Songs sync but won't play.

I have an iPhone 4s. When I sync my music, not all of the songs transfer. Some of the ones that do won't play. They have a red circle with a red square in the middle beside the title. How do I fix this?

You are not addressing Apple here. We are all just users like yourself.
Delete the songs and redownload by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If still problems contact iTunes.
Contact iTunes

Movie Downloads but won't play

Dear Apple,
I love your product, you are the coolest company on the planet - but this all goes out the window when I try and watch a movie on iTunes.
You see, my wife and I love to watch movies, we have a nice fast broadband connection and we probably spend more than what our monthly sky subscription was.
But there is one problem: We download the movie, click play and start at a blank screen for half an hour. Well, normally just 5 or 10 mins before reloading, restarting, browsing the forums and generally getting so pi$$ed off that we want to murder the neighbour's whining dog with a flying macbook. This would surely be more fun than waiting for your stupid movie to start.
I notice on your forums that there are a lot of people with this same problem. There have been for a few YEARS now...
I wonder if you might consider how many people just like us who spend good money to rent your videos are leaving in their droves to watch illegally downloaded movies...
oh, hang on - my movie just started...
catch ya - can't press pause - it might take another hour to get going again.
I like Apple a little less each time I watch an iTunes movie...
Yours, (but not for long)
Mr Frustrated.

You might want to try restoring your iPod.
For details, see this article:
Restoring iPod shuffle to factory settings
-Kylene

Itunes downloaded but won't play

I purchased 4 songs. I previewed all of them, my speakers are working, but I can't hear them in itunes and they won't let me download them to my ipod, it's the 5th generation black one

Hello Hannah and anyone else who has this problem. I had the same issue and it was very annoying, because I was also told it was an authorization issue. So I deauthorized and reauthorized multiple times, restarted my computer, tried to play in SD instead of HD, set the settings to 32bit and all that. Sadly but fortunately it was just a small issue. Go to Finder, click on go to folder and type "/Users/Shared/SC Info"
Make sure you change the folder view to column view. You can do this by clicking the 3rd tab that looks like 4 rectangles side by side on the menu bar of that window. You will see a folder called SC Info. Trash that and restart your computer. Then... Deathorize and Re-Authorize your itunes and you will be good to go.
Here is the link: http://support.apple.com/kb/ts1389?viewlocale=en_US
The link might look unrelated to the issue, because it does not specifically come up when Googling or searching support for this error.
BTW AppleCare gave me this information. They were awesome because they continued to call me and update me on their efforts to solve the issue. The engineers ultimately figured it out and the customer care person called me and walked me through it.
I hope this works for you all.

See songs/video, but won't play

Hi, All- Just got a new iPod and do a lot of traveling. I've synced with three computers in the last week (all in different cities, if that matters), and all of my files are still here. They play fine in iTunes, but the songs that I downloaded prior to using the third computer won't open on my iPod. They're there---I see them on the screen. They "open", but then skip to the next song. Video opens to a blank screen. Please help me!

I have heard about this. I heard that one of the fixes was a complete restore
It does this on my recorded audio with my Photo iPod. I haven't reset that one yet.

Song Downloaded but Won't Play After Update

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