Song downloaded on iPhone won't play on MacBook on same account...

I downloaded two songs on my iPhone 4S today, when I opened up my MacBook Pro both songs had been automatically downloaded onto the computer. I played the first one no problem. The second song asked for me to authorize it to play on this computer, I entered my apple ID, it accepted it and said this computer is authorized (3 out of 5 authorizations allowed). I tried to play it again and the same authorization tab pops up- I've tried it multiple times. I consulted apple support online and followed instructions to delete an SC Info folder and restart, I did that and I had to re-authorize the entire computer after, which I did and that's fine. That one song still won't play- what's up?? How do I fix this??

Okay, I contacted Apple and they had me sign out of iTunes on both my iPhone and my computer. Apparently the song was locked in the download queue somehow, and signing out and in let it restart the download.

Similar Messages

  • How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows sear

    How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows search. The track plays on my iPad and my iPhones but will not play on my laptop!?
    It has an "!" To the left of the song title in my library
    My worry is that if I sync my iPad/iPhone then I will lose the track on those also!

    If you cannot find the file on your hard drive then once you delete the current broken entry you should be able to redownload from iTunes in the Cloud. This assumes the item in question qualifies. Note that audiobooks, digital booklets, iTunes LPs & Extras, ringtones, selected movies etc. don't.
    If prompted don't hide the item. You may find that you need to close and then reopen iTunes before it will appear for download.
    tt2

  • My play lists and songs on iTunes and on my iPhone won't play.  They are light grey instead of black and nothing happens when I click on the songs.  All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. Thi

    My play lists and songs on iTunes and on my iPhone won't play.  They are light grey instead of black and nothing happens when I click on the songs.  All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. This is a new issue.  It used to work fine.  I tried restarting my iPhone and syncing with iTunes. Neither worked.  Please help!

    Try delete those songs using iTunes by de-selecting and sync. After that mark those songs and sync again.

  • I downloaded a song on iTunes, it won't play (it's name is grey), it shows up in purchased and says "play", but it won't play, I can't delete it, and I can't re-download it.....this is confusing please help!!

    I downloaded a song on iTunes, it won't play (it's name is grey), it shows up in purchased and says "play", but it won't play, I can't delete it, and I can't re-download it.....this is confusing please help!!

    Hello CTGame,
    Welcome to Apple Support Communities.
    It sounds like there’s a grayed out song in your iTunes library that can’t be played or downloaded again like other past purchases. Try taking a look at the article linked below and verify the computer is authorized to play that content.
    How to troubleshoot iTunes Match - Apple Support
    Songs appear to be missing
    Songs containing DRM (Digital Rights Management) might not appear in iCloud, or might appear grayed out. This can occur if your computer is not authorized to play that content. Try authorizing your computer, then manually update iTunes Match. To determine what Apple ID your computer needs to be authorized for to play a specific song:
    Locate and select the song in your iTunes library.
    Choose File > Get Info.
    In the Summary tab, locate the Account Name field in the right column. Write it down.
    Click OK.
    Choose Store > Authorize this Computer.
    Type in the account name from the Summary field and enter its password. Click Authorize.
    Choose Store > Update iTunes Match.
    So long,
    -Jason

  • I updated my iPhone and now none of the music on it will play. When I sync, I can change teh music selections on it, but they all won't play and are greyed out. Only the Playlists, Artists, Albums are black font, but all songs are grey and won't play

    I recently updated my iPhone 3G to 5.0 (9A334) and it was somehow interrupted during restoration, or at least that is what it tells me. But it keeps making a new restore and adding it to a list, but never gets through without getting interrupted. anyways, I kind of got through all that, but now all the music on the iPhone won't play and is greyed out. I had some APPs greyed out, but they are not as important. Music is a huge investment in my life and this part of it has gone silent. I SYNC with my iMac. Resyncing doesn't help. I can change the selections, but can never get them to play on the iPhone.
    Any ideas?

    I'm having the same issue, i restored my phone to Factory settings, even tried restoring it to my backup, half of my music bought from itunes won't play on my iphone and i'm super annoyed, this only happened once i updated to ios 7.2 so i assume its another glitch to go with my imessages not sending, getting sick of this.

  • After deleting a song from my iPhone, it still playing. How can i stop that? How can i get rid of the song once for all?

    After deleting a song from my iPhone, it still playing. How can i stop that? How can i get rid of the song once for all?

    I'm pretty sure that the solution is in the settings of her email

  • An album i purchased on my ipad that i also downloaded onto laptop, won't play and continually asks for authorization.. however it was authorized under the same apple id.. what do i do?

    an album i purchased on my ipad that i also downloaded onto laptop, won't play and continually asks for authorization.. however it was authorized under the same apple id.. what do i do?

    Hey megatony87,
    Thanks for the question. I understand you are having authorization issues with a purchased album on your computer. The following article may help to resolve your issue:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Thanks,
    Matt M.

  • HT5616 I changed my Apple ID, but my iPhone won't let me change my iCloud account name. What should I do?

    I changed my Apple ID, but my iPhone won't let me change my iCloud account name. What should I do?

    This dicussion solved my question.
    https://discussions.apple.com/message/20394927#20394927

  • HT203167 I had to reinstall my whole computer because of a virus, but how do i get all my old  purchased songs back into my ituns? (i still use the same account)

    I had to reinstall my whole computer because of a virus, but how do i get all my old  purchased songs back into my ituns? (i still use the same account).
    Thank you for helping.

    Welcome to the Apple Community.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

  • Can't play old purchases with same account and computer?

    I just downloaded movies I bought years ago on itunes. Same account as I have now, same computer. (I even found the videos by logging into my account and looking for past downloads) Yet I can't play them because it says my account is not authorized, even after I authorize my computer. I just deauthorized ALL my computers and reauthorized this one to be sure. Still nothing. I now have tons of movies and a few TV series that I paid for that I can't watch. Help.

    Your running Leopard 10.5.8 right ?
    Have you run Software Update  ?
    Also have you updated QuickTime ?
    http://support.apple.com/downloads/QuickTime_7_6_for_Leopard

  • HT201272 I downloaded a TV show directly to my IPAD, how can I download that TV show to other devices on the same account without paying twice?

    Title says it all...
    I downloaded a TV show directly to my IPAD, how can I download that TV show to other devices on the same account without paying twice?

    Whether you can re-download them for free depends upon what country that you are in - tv shows can't be re-downloaded in all countries. If they show in the Purchased tab in the iTunes app on your other devices, or the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes then you can re-download them. Otherwise you can copy them from your iPad to your computer's iTunes via File > Transfer Purchases and then sync them to your other devices.

  • All of a sudden, emails adressed to me are received on my iPhone, but not on my MacBook. Same email address. Can somebody help? Thanks

    All of a sudden, emails adressed to me are received on my iPhone, but not on my MacBook. Same email address. Can somebody help? Thanks

    You cannot, all content is tied to the Apple ID used to obtain them.
    Content from one Apple ID cannot be merged or transferred to another Apple ID.
    You need to recover your Apple ID for updates.
    https://iforgot.apple.com

  • HT1550 I purchased a song from iTunes on my iPhone, downloaded the song and now it won't play?

    I purchased a song from iTunes on my iPhone, downloaded the song and now I am unable to play it on my iPhone. It just keeps skipping to the next song and won't play it on my iphone but rather only on my laptop.....

    Hey pnazaryan
    If the purchased content is not playing, delete the songs from the Music app by swiping at the song. Then go through the process of downloading the track again.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • I have a downloaded song from iTunes that won't play on my computer.

    I purchased a song from iTunes on my iPhone 5. I've synced it with my computer. My iTunes won't let it play and gives me a message saying the my computer isn't authorzied to play the song. When I put my info it, it says that my computer is already authorized but still won't play it. It also won't play on my iPhone.

    The trick of deleting the song to the Recycle Bin, dragging it to the Desktop and then back into iTunes worked. My guess is that because our computer was not authorized at the time of the purchase (this was our first purchase from the iTunes Store), the original file downloaded in a protected format. The computer has since been authorized, so the Recycle Bin ruse tricks iTunes into thinking it's a new file. I would still like to hear a confirmation of this from someone who knows though. Also, Apple should tell people to authorize their computers before making any purchases. It will save some confusion it seems.
    Thanks for the tip.

  • .mov from iPhone won't play when downloaded using mail

    And when my daughter sends me movies from her iPhone. Some play, some don't when downloaded using Apple Mail. They all play when downloaded using Gmail. They all play within the mail App on my iPad.
    When viewing the information on these files in Finder, the difference seems to be that in the ones that do play, a codec appears likeTin the image:

    Scuba Steve,
    Sorry, I did click on varkgirl's link instead of yours at first. But clicking on your link, I think I know what you problem is. I think that you problem is that the footer on your page is obscuring the movie controller bar and not letting you click on it. I've been trying to tell people on this forum off and on to pay attention to the values in the Inspector Page tab. What you need to do first is to go under the View menu and select "Show Layout" so you can see what is happening. Now go to the Inspector and click on the Page tab. You will see a set of values that define your page dimensions. What you need to do is to adjust the value for Content Height so that it actually encompasses all of your page content. The space for page content actually dynamically resizes things as you drag them down the page, but this value never changes from the default. It has always been my feeling that this leads to problems in the rendering of pages (depending on browser) because it gives the browser some leeway in how it renders the footer-to-body transition. This can lead to shifting of images up the page or something like you have, which is inadvertant obscuring of elements by the footer element.
    So adjust the Content Height to something like 1100. You should see the footer bar in the layout move down. Now fine adjust it so that it is closer to the bottom of your QT movie without obscuring the controller bar. Now republish. I think that you will see that you controller bar now works. BTW. Double clicking on the movie frame will always work as play/pause, too, as you have found.
    Let me know if this solves your problem.

Maybe you are looking for