Song is not authorized despite being purchased in iTunes store

i have a number of songs that i purchased which are not authorized to play on my computer despite its being authorized. i have followed the posted fixes on the support site but no dice. any ideas?

I can confirm, both of my AppleTV legacies running 3.0.2 needed to make a new purchase to authorize purchases made from iTunes directly. My AppleTV 2 does not have this problem. It appears a patch is needed for the legacy AppleTVs to properly authorize with the new iCloud infrastructure. The work around is to make new purchases from your AppleTV legacy, and sync back to iTunes.

Similar Messages

TS1389 I restored my computer to factory setting, and then restored all my files. Now some of my songs are not authorized on this computer in iTunes.

I restored my computer to factory setting, and then restored all my files. Now some of my songs are not authorized on this computer in iTunes.

See Recover your iTunes library from your iPod or iOS device.
tt2

Computer not authorized message for purchases from itunes

I had my computer re-built and itunes does not recognize that I purchased songs. I have "re" - authorized the computer but keep getting the same message. Also, when purchasing, I used an old email account that I cannot no longer access.
Suggestions to get access to the songs I purchased?

Hi there stewartt1025,
You may find the troubleshooting steps in the article below helpful.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
-Griff W.

Itunes 7 not authorizing my music purchased on the store to my ipod

I hope someone can help but I just upgraded to itunes 7 and it hasn't been fun to say the least. Anyway here is my issue I have 29 songs that I can't play on my ipods that I purchased more then a year ago. I went to the support page to research the issue and I found a page that told me that I needed to authorized my songs (which should of happened when I purchase them the 1st time) so you can sense the frustration. So I go to the menu in itunes to authorize my music which looks like it does this but when I connect my ipod again it still won't copy the songs. Also prior to this I went through the songs independently to authorized and still couldn't get those songs uploaded to my ipods. I am telling you I am witts end. I am so confused on what is wrong.
Side note: I feel like I might be going back to buying cds so I can not go through this hassle.
Thanks for any assistance,
Karin

There are a couple possible issues. First, in iTunes, select one of the songs that isn't copying to the iPod and play it. With luck, as soon as you do that you'll be asked to authorize your computer, or it will play. Select another songs that doesn't transfer and see if it will play. Now make sure those two songs are selected for syncing and try to sync the iPod again. Did they make it over to the iPod and do they play? Did the other songs that previously wouldn't sync make it over to the iPod too?
If the answer was 'yes' we're done. If the answer was no, download the most recent iPod updater and apply it. Then try syncing your iPod again. If you still can't get it to sync those songs, come back.

New Mac Not Authorized To Play Music From iTunes Store

My new Mac is not authorized to play music purchased from the iTunes store. This was my error since I was a bit over exuberant and forgot to deauthorize my old computer before transferring the iTunes library using the setup assistant.
I do not plan to keep my old computer and will delete the music. In order to retain all my old settings (e.g. copies still available), am I now able to repeat the transfer process using the migration assistant?
I would like to simply deauthorize the old computer and then transfer the iTunes files a second time.
Thanks in advance for your help.
Rod

Just go to 'Store' in the menu bar in iTunes and select 'Authorize' to authorize your new Mac with your iTunes account.
If you have authorized 5 computers (the maximum), you can reset them all once a year from the account management section of iTunes Music Store. Access this by signing in and clicking the button labelled with your Apple ID in the top right of the iTunes Store window.
You can transfer your entire iTunes library (ratings, playlists, date added, last played, playcount etc.) by just copying the entire iTunes folder (containing iTunes Library, iTunes Music and iTunes Music Library.xml) from your old Music folder to your new one.
Make sure you back up all of your purchased music, it cannot be downloaded again!
Hope that is helpful in some way!
Tom.

TS1424 Some but not all of my purchases from iTunes store (TV shows) have been downloading in a Quicktime format that can't be viewed via iTunes or on apple TV (1st gen). I get error message when I try to convert.

Since I have a new iMac and now use Mountain Lion, I am observing that TV shows purchased in iTunes sometimes download in a Quicktime format that will not open in iTunes. In some but not all cases, I right click "open in" and select iTunes and then it will play. However, this doesn't always work. When I open in Quicktime and try to export to iTunes, that won't work. When I try Wundershare's Video conversation program, it won't even accept the file. What's going on here? Any ideas? Please reply [email protected] with any suggestions.
Kathy

Thanks for the help Ricky.
I did put my iPod into DFU and iTunes recognized it in restore mode. After restore I am back where I was before - iTunes cannot connect because of an unknown error.
I have installed Jailbreak to see if I can bypass itunes but haven't succeeded. I can't get my computer to recopgnize the iPod as a device.
I'll take it to a Genius bar next time I am in the area of one. Until then I'll probably continue to try hacks to get it connected.
Dan

I purchased a song says not authorized can you help

I purchased a song says not authorized on this computer but the song I purchased right before this one plays fine help

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT2534 I cannot buy an email Gift Card "Apple ID Not Authorized for Email Purchase" ???

I cannot buy an email Gift Card "Apple ID Not Authorized for Email Purchase" ???

I'll add my frustration in trying to purchase an e-mail gift card and being told I'm not authorized either. Be nice to get more feed-back on the reason (e.g., no valid credit card, we think you pirate songs, you wear funny shoes .. something) instead of just NO!

I made the mistake of resetting my iPod to factory defaults. Now it will only partially sync to my music library. I continually get an error message saying that certain songs are not authorized for my computer. Any ideas?

I made the mistake of resetting my iPod to factory defaults. Now it will only partially sync to my music library. I continually get an error message saying that certain songs are not authorized for my computer, although they are in the iTunes library on the computer and will play. It's these songs that won't transfer to the iPod. I have deauthorized and re-authorized the computer but no joy. Any ideas?

Hello there DesertRat71,
I was thinking that some of the songs in your library may have been purchased under a different apple id. You have already done the first thing I would have done by de authorizing and re authorizing. To verify this, highlight one of the songs that will not sync over and use File>Get Info. Here is the help menu link for it if you need it help://bookmark='https://help.apple.com/itunes/mac/11.0/help/index.html?localePa th=English.lproj#itns2937'
In the Summary section there will be an Apple ID entry. If it shows something different than what you are currently using then I recommend signing into the Apple ID it shows and authorizing the computer for that one as well.
All the best,
Sterling

ITunes keeps saying a song is not authorized to play??

I just bought an album on iTunes (same account I always use, the only one computer I have), and for some reason only ONE of the songs is telling me "This song is not authorized to play on your computer." I tried typing in my info to see if that would work, but it didn't, it said this computer is already authorized (which I already knew, because every other song on my iTunes plays, including all the other songs on this particular album). I followed all the tips on the support website for this particular issue and nothing worked. I also went into my account, deauthorized all the computers (my old computers that I don't have anymore were still on there), then reauthorized this one, and still no luck. How do I get this song to play?! So frustrating!

Nevermind, I decided to delete the file and went to re-buy it. The store prompted me to download it for free since I had already purchased it, so I re-downloaded, and the new file is playing. Whew!

Songs are not authorized

when try to synch, i get a message that some songs are not authorized. yet when i authorize my computer it says it is alredy one of my authorized computers

This may not apply to you, but make sure you're using the iTunes Store account under which the tracks were purchased. Often people forget that some tracks were purchased from a different account. Select a track that won't sync, Get Info (under the File menu), and it will show you the account name through which it was purchased. Make sure you've authorized your computer using that account ID and password.
If it is, and these are new tracks that you haven't played in iTunes, try playing them in iTunes for at least a few seconds and then try synching. Sometimes the authorization doesn't "take" until the track have been played once.
Hope this helps.

Cannot home share the game app purchased at iTunes store. Home sharing music works. Home sharing books works. But, when I try to copy the game app, it says my computer is not authorized. What am I doing wrong?

Cannot home share the game app purchased at iTunes store. Home sharing music works. Home sharing books works. But, when I try to copy the game app, it says my computer is not authorized. What am I doing wrong?

I've been struggling with a similar issue myself and just figured it out. Some of my content had been purchased with an older Apple ID that I don't use any more. When I authorized my second computer, I only authorized it for my new Apple ID, not my old one. When I tried to copy my library to the new computer, many songs, apps, etc. reported the error "could not be copied because this computer is not authorized". It drove me crazy because I knew the computer was authorized and much of my library came over just fine.
Finally I selected some of the problem items, selected "Get Info" from the menus, and saw that they were all purchased by my old Apple ID. I then authorized my old Apple ID on my new computer, and all of my files are copying correctly now.
Would be great if the message said something like "...because this computer is not authorized for Apple ID [email protected]"

How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?

How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?

By using one of third-party programs discussed in this previous discussion:
Best iPod to PC

Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again.

Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again, after deautherizing it. HELP ME PLEASE

Hi applerinneedforhelp,
Thanks for visiting Apple Support Communities.
If iTunes is asking you to authorize the computer, and you've already done so, the troubleshooting steps in this article can help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
Jeremy

Computer Not Authorized to play purchased music

After upgrading from 10.4 to 10.5 I tried to sync my iPod touch with my computer to transfer a new album I bought from iTunes. I got the followingn message: "This computer is no longer authorized to play purchased items that are on the iPod...(nome of iPod).. Would you like to authorize this computer for items purchased from the iTunes Store?" I checked authorize, and got a message that the computer is already authorized. I tried to sync again, got the same message. I next deauthorized the computer and reauthorized it. I still get the message that the computer is not authorized to play purchased items....
Any ideas on what I need to do to be able to sync my music?

Try the quick solution first. Use the iTunes "Store" menu and select deauthorize computer. Then select authorize computer. Try to sync again.
If you still have problems, try these solutions: http://support.apple.com/kb/TS1389

Song is not authorized despite being purchased in iTunes store

Similar Messages

Maybe you are looking for