Song Name Won't Appear

When I click on the song to play it, the name of the song doesn't appear. The time remaining doesn't appear either. All that appears is a black period in the middle of the screen...what is wrong??

The first thing I would try is to make sure that the song info is properly entered into the file. The file name is different from the info entered in the file format. Try right clicking the song in the library, and click get info. Then go to the info tab and check that the info is entered properly there. Then connect the ipod and let it update the file. Then, disconnect it and try to play the song. This is one idea. There might be other problems but this is one place to start.

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