Song not appearing in purchased list, but on the store it says purchased

Hi,
I've downloaded a song off my old ipod and bought a new ipod a few days later. But the song I downloaded isn't appearing in the purchased list, however on the itunes store it says 'purchased' next to it, but there isn't an option to download it. I've tried synching the ipod, selecting transfer purchases, clicking on 'Check for Available downloads' but it says all purchases have been downloaded. But I'm out of ideas, does anyone know any solutions?
Thanks.

By purchased list do you mean the Purchased link under Quicklinks on the right-hand side of the iTunes store home page ? That is where you can re-download items (music can't be re-downloaded in all countries). If music appears as a category on that screen but that track doesn't show then is it hidden from the list (hiding and unhiding purchases) ?
If the song is still on the iPod then conncting it and doing 'transfer purchases' should copy it over to the Music part of your library. If the song was bought on your iPod then it won't appear in the Purchased section under Store on the left-hand sidebar of your computer's iTunes as it wasn't bought on that computer.
The 'check for available downloads' will look for items that haven't yet been downloaded from the store e.g. tv episodes from a series pass, pre-orders.

Similar Messages

  • I added 3 contacts and saved on my iphone 5, but do not appear on my list of contacts. the names appear when they text or call me. I have to go search for their messages when i need to call them

    i added 3 contacts and saved on my iphone 5, but do not appear on my list of contacts. the names appear when they text or call me. I have to go search for their messages when i need to call them?

    Try to restore your iphone via iTunes or update to ios6.1.2.
    If itunes gives an error with restoring (DFU/Recovery or just normal)
    try this:
    open your computer and search on windows; C://windows/system32/drivers/etc/hosts
    open up the hosts file in note pad you will see IP adresses and more add another line and put in this:
    #74.208.10.249 gs.apple.com
    this is a by-pass to the cydia/saurik restore server, it has nothing to do with jailbreaking over voiding apple's warranty
    let me know if succeeded!

  • Artist name does not appear in artist list but album name is in album list - Ipod Classic 160gb

    For an album I have imported onto my iPod from iTunes, the album name is in the Album list but the Artist name is not on the Artist list.  I have tried deleting the album from the iPod and re-adding from ITunes but the same result.  It is a single artist album, so the artist name is exactly the same for each track; all the tracks are there.  Big nuisance as I use artist name a lot to find specific albums.

    ecb31 wrote:
    this did not work for me,
    Possibly because your problem (you say) was the album name. The original post was about the artist name and is therefore a different problem.
    ecb31 wrote:
    ...I had to fill in the Album for each song, then it showed on my ipod, for ones I did ot know, I just put bloody apple.
    Huh?
    Let me get this right, you had lots of songs without the album name in them, so you filled in the album name yourself - if you knew the album name. If you didn't know the album name, you then entered the same text on all the rest of those songs. So now, you must have a lot of songs all on the same album, even though they're not meant to be - and - you've put text in to a lot of your songs that will remind you forevermore, of just how unhappy you are.
    Well! &
    My question to you is; where did you get the songs from, that they came without the correct information in them?
    If you imported them from a CD, iTunes will go and get the information for you.
    If you bought the songs from the iTunes Store, or another music retailer, the information is in the digital file that you purchased.
    How therefore, does so much of your music appear to be incomplete?
    Am I missing something, or have you simply failed to explain the porblem properly?

  • Songs not appearing in Music list when imported

    When importing a CD (or even purchasing via the iTunes store) the new tracks do not appear in my Music list, even though the songs are sorted by date added - the only way I can view new tracks as they import from a CD is by signing out of the iTunes store!!!
    Surely this cannot be right?
    For info, I have not paid a subscription to "Song Match" (or whatever that completely useless feature is called!) - I've read that that feature has caused a similar problem for some people.
    Oh, and does anyone have any inside information as to whether Apple have taken notice about the plethora of complaints about the dreadful iTunes 11? I for one have already submitted 3 complaints to them... so far!
    Many thanks!

    If you both want to use the same library (all songs, movies, playlists, ratings, etc.), do this…
    1 - Quit iTunes.
    2 - Move your entire /Users/'me'/Music/iTunes/ folder to /Users/Shared/.
    3 - Move all the folders/files in /Shared/iTunes media/ to /Users/Shared/iTunes/iTunes media/ folder.
    4 - Hold Option and launch iTunes.
    5 - Select *Choose library...*
    6 - Select the /Users/Shared/iTunes/ folder then click Choose.
    Everything should work fine.
    Quit iTunes then log into your wife's account.
    1 - Hold Option and launch iTunes.
    2- Select *Choose library…*
    3- Select the /Users/Shared/iTunes/ folder then click Choose.
    That's it! If you are using Fast User switching, only one person at at time can use iTunes.
    Any changes made by either person will be seen by the other.

  • Album does not appear in Albums list but is on iPod

    Several albums I have loaded onto my iPod do not show up in the Albums list. The strange thing is, is that they are on the iPod because I can search for the tracks and they are available on the iPod.
    At first I thought they might be compilation albums, but I checked and they're not. I'm not sure why this is happening.
    I have the latest version of iTunes and my Ipod classic has the latest firmware.
    Any help would be appreciated

    Presumably you do have an album name entered for each of the tracks on these albums? When the track is playing, the song title is on the first line (of the iPod's display), the artist is on line two and the album name is on line three.
    Is there anything special about the album names? Names beginning with a number digit will be placed after the letter z. Also, names in the Greek alphabet will be after z but before numbers! (I only happen to know as I have some Greek music on my iPod.) What about asterisks, question marks and so on? Perhaps there is a leading space _in front_ of the title, which might place the album out of alphabetical order.
    What happens if you look at the album list in iTunes, in alphabetical order? Do they show up in the correct place?
    Phil

  • I have an ipod nano 6th generation. I purchased approximately 15 songs. They appear in my purchased list but won't sync up. What to do?

    Can anyone advise me on my nano 6th generation not syncing with newly purchased songs? The songs appear in my purchased list but simply won't sync to my nano. There is plenty of memory left. I am using Windows 7. Never had an issue before. Thanks!

    Hey,
    You can try once restore your ipod nano and than sync your purchased song.
    i hope that will work..... try once if its work plz updata me

  • Itunes has lost my purchase song list but all the albums are list as complete my albums. The ones i have purchased are tell me i have to buy them again. Not happy Itunes not Happy Apple

    Itunes has lost my purchase song list but all the albums are list as complete my albums. The ones i have purchased are tell me i have to buy them again. Not happy Itunes not Happy Apple.
    How do i fix it or does apple have to fix it on there end?

    If the single songs are no longer available in Itunes, that would also explain why you aren't able to see your purchases.
    If the songs are on your phone you can transfer purchases to iTunes app on your computer.   You wouldn't be able to download them again though.

  • Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?

    Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?

    Hello there, Gemss.
    The following Knowledge Base article offers up some great recommendations for the issue you're describing:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
         Authorize using the correct account name
    The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
    Select a purchased song in your library and choose File > Get Info.
    Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
    Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
    If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
    If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it

    i have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it

    If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
    If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

  • HT201272 How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly apprecia

    How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly appreciated.

    The Get Info. fields show up gray if the files is locked and iTunes knows it can't edit the file. Make sure the files are not marked as read only and, if necessary grant both your account and system full access to all files and subfolders of your media folder.
    You can set Part of a Compilation for multiple tracks from the Options tab of Get Info.
    See Grouping tracks into albums for tips on getting iTunes organized.
    tt2

  • Epson r800 prints, but does not appear in Printer List: can't use Utilities

    My Epson r800 prints, but does not appear in Printer List. It is connected via USB to the iMac. A Brother LH-2070N is connected via AirPort Extreme. I need to use Utilities to clean the head of cartridge, check levels, etc.. Is there a way to fix this problem?
    iMac   Mac OS X (10.4.9)  

    For your Epson try this:
    Hard Drive, Library, Printers (folder), Epson folder,
    Inkjetprinter folder, Utilities folder and here you
    will find Epson Printer Utility2. Click on it and it
    should work.
    Note. Epson utilities will not work unless the
    Printer is directly connected to the computer.
    Had the same issue with my 2200 photo and the above
    worked.
    Tried again after reinstalling the drivers. There is no separate Inkjet Folder, but the Printer Utility is within the Epson folder. Unfortunately, the r800 still does not appear in the Printer List, hence no utility.

  • I downloaded the ebates shopping toolbar and wish to remove it but it does not appear in my list of add ons or plug ins. I have just now downloaded the newest version of Firefox.

    I downloaded the ebates shopping toolbar and wish to remove it but it does not appear in my list of add ons or plug ins. I have just now downloaded the newest version of Firefox.

    I am not able to remove the ebates tool bar because it does not appear when i go to tools then addons or extentions or plugins. Where is it?

  • HT204370 A movie shows in my purchased list but not in the Movies list...

    A movie shows in my purchased list but not in the Movies list...

    The purchase history on your iTunes account will only show purchases from the iTunes stores (iTunes, app store, ibookstore, Mac app store), not from Apple online or bricks-and-mortar stores.
    Does anything show on your credit card ? If the email is genuine then it's possible that your and their email addresses are similar and that they gave the wrong id (or the store typed it incorrectly), it doesn't necessarily mean that anybody has access to your account.
    For the contact, you will initially just receive an acknowledgement email, the proper reply may take 24 (possibly 48) hours.

  • I purchased and downloaded an audiobook to my iPhone. It does not appear in Music Audiobooks, but does show up when searching my iPhone.

    I purchased and downloaded an audiobook to my iPhone. It does not appear in Music >> Audiobooks, but does show up when searching my iPhone.

    Welcome to the Apple community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • CDs loaded, Artist name does not appear in ARTISTS list

    Among all the CDs I've loaded and songs purchased, I have 2 Carly Simon
    CDs on my video iPod. However, Carly Simon's name does not appear in my
    list of ARTISTS in the Music Menu.
    I did a sync with my iTunes list and the songs are indeed loaded.
    Why is her name missing from the list and how do I get it back?
    It used to be there!
    Thanks-

    I just found the answer on the discussion board.
    In my SETTINGS I had compilations turned on.
    When I switched it off, Carly Simon was back in my
    ARTISTS list.

Maybe you are looking for

  • Attachements wont open from Mail

    Just recently I started having a problem that all attachments coming in on my mail system wont open directly from Mail. I must first save them to my desktop and then open the files. At that point they open fine. The error message just states "attachm

  • Playing.mov files

    I took several movies with my iPad.  Bought a generic flash drive from Staples.  Connected iPad to iMac, brought up iTunes.  All the movies and several photos came up.  Copied the files to flash drive to give to friend.  Tried to test play the files.

  • Transitions is messed up the first time it runs

    In the following code when the need to register button is pressed the transitions is messed up the first time it runs <?xml version="1.0" ?> <!-- transitions\LoginFormTransition.mxml --> <s:Application xmlns:fx="http://ns.adobe.com/mxml/2009"        

  • Smartswipe is available for myWindows OS, but why can't I find it for my Linux OS?

    I have Windows 7 installed, and have the add-on for Smartswipe installed. I just installed Linux Ubuntu to try it out. It comes with Firefox, but I can't find the Smartswipe add-on for it in the list of available add-ons. What happened to it?

  • XY Buffer for 2 points

    I am trying to plot two counter vales (acquired one point at a time from a DAQ card). Using a single XY-Buffer works well, but I cannot seem to show both counters in a single plot. Can someone tell me how I solve this problem. On the same question, i