Song playcounts randomly resetting to zero since ver 11.0.1.12...??

Since installing latest update, when I open iTunes on my PC a few songs randomly show up (usually 2-5 songs at a time) with their playcounts reset to zero, even though the "date last played" column displays the correct date for that song. How can I stop this from happening??

My itunes 11.0.1.12 crashes ALL the time for no reason. It'll be playing songs and just crash.

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