Song plays with no audio

This is happening to random songs. I am listening to the song, and everything is fine, and then all of the sudden the audio stops. The song keeps going with the time, but I cannot hear anything. I have an iPhone 5s with all updates. I don't understand what the problem is. Any guidance would be appreciated.

Hi kimberly,
If you are having issues with your iPhone sound volume going to nothing when playing songs unexpectedly, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPhone -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPhone as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L  

Similar Messages

  • Do purchased karaoke songs play with the words to sing by

    do purchased karaoke songs play with the words to sing by

    No.
    I've never bought any but I'm sure I would have found/heard of such a feature if it existed. iTunes has limited support for including lyrics as text via Get Info., but does not support synchronized lyrics, let alone the full syllable-by-syllable highlighting that can be achieved.
    tt2

  • Ipod on touch does not restart on last song played and no audio crossfade.

    Every time I turn off or leave the ipod portion of my touch it loses the last song played. I find this irritating because then I always have to start form the beginning. Plus, unlike the Nano, the touch does not come with audio crossfade whick lets songs mis together. How hard can it be to update these two things with that... c'mon Apple!

    http://www.apple.com/feedback/ipodtouch.html

  • My videos play with video/audio out of sync in itunes, what gives?

    All of my itunes video library, including those purchased from the itunes store, play with the video/audio out of sync.  However, if I use Quicktime, they play fine. I just noticed this recently with the latest update to itunes.

    I found the solution using google search.  Basically you have to downgrade your itunes software to version 10.7 and rebuild your library.   Just type in iTunes audio/video out of sync on google search and you will find the solution I am talking about.   I didn't think it would actually work because supposedly apple knows what it's doing but not in this case.  Why they would put out a new version of itunes that makes none of your videos play right, even ones you purchased from itunes is beyond me but I'm sticking with version 10.7 for as long as I can.

  • Adobe AIR Android + MediaPlayer: Video Plays with no Audio

    I am trying to play a video in my Adobe AIR Android App. I can't seem to get the video to play with audio in the application. I can get the audio to play in the native players on both my Samsung Galay and my Asus Transformer outside of my app, but when I load the video using StageVideo, the audio doesn't play at all.
    I tried just launching the video into the navtive browser or using StageWebView but that doesn't work either.
    I am a bit at a loss and need some advice.
    Here's the code below.
    MediaPlayerExample:
    var resource:URLResource = new URLResource(videoPath);
    container = new MediaContainer();
    addChild(container);
    container.y = this.headerHeight;
    videoElement =  new VideoElement(resource);
    videoElement.smoothing = true;
    container.addMediaElement(videoElement);
    container.width = this.stage.stageWidth;
    container.height = this.stage.stageHeight;
    mediaPlayer = new MediaPlayer();
    mediaPlayer.media = videoElement;
    mediaPlayer.addEventListener(TimeEvent.CURRENT_TIME_CHANGE, this._onProgress);
    this.videoHeader = new VideoHeader(this.stage.stageWidth);
    this.addChild(this.videoHeader);
    Any help would be great!

    Quicktime or Quicktime Pro (both of which iTunes uses) does not convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
    See:iPod plays video but not audio.
    You need a 3rd party converter to convert the file with both audio and video.
    See this for help: Guide to converting video for iPod (Mac/Windows).

  • Purchased Songs Playing with no sound on Touch

    I upgraded my Ipod software on Sunday and ever since my purchased songs will play on my laptop through Itunes but they play on my touch without audio. I've removed them from my itunes and added them again with no success. Anyone have a solution to this problem?
    Thank you in advance.

    I should also add that this problem applies to tracks purchased from iTunes and tracks imported from CD's equally.  I do not have any ripped music.

  • Songs play but no audio!

    My 5th gen ipod works fine other than I get no sound. I click on a song and it shows the play screen and the timer starts just like normal, but there's no sound coming out of the headphones. Also I get no sound when using my itrip. The volume is up, and the headphones work fine on my other ipod so that's not it. And the song files are good because they play on my computer. I've tried the 5 R's multiple times with no results. Anybody got any ideas?

    I have the exact same problem too. My ipod will play for a while with occasional popping/crackling - then more and more noise.
    Finally, the noise will overtake everything and then it all goes to silence.
    There is not a problem with the headphone jack so I can only imagine it is a hardware issue.
    What should we do?

  • When song played with surround sound, vocals removed! :O

    hi all, hope you can help.
    first of all, why any1 would want to play music thats recorded/editted and mixed using 2 channels in surround sound is beyond me, but some people do, or even may do it accidentally.
    i finished editting some songs the other day and sent them over to the guy putting them out, 1 song has the main vocal completely centered, no panning whatsoever, sounds fine through speakers/headphones, but if surround is activated, the vocals completely dissapear.
    i think this has something to do with surround not playing what is mixed dead centered, but was wondering 1. why? and 2. if theres anything i can do as a quick fix without having to mess with the song too much, and 3. how would i avoid this in the future, without having to duplicate the track and pan each 25 each way?
    :S
    thanks for reading,
    andy

    thanks, maybe if i new abit more about surround that would help, i actually managed to recreate what was happening by oing into the mixer and clickin sum to mono on the vocals tracks (what does "summed" means in this context?).
    ive come to the conclusion that whoever plays the tracks in surround isnt going to hear the main vocal, but i am really baffled  by this as, as im sure you guys now how useful the centre channel remover function thingy for removing lead vocals, which suggests to me that a lot of music has the lead vocal completely centered, yet ive never heard any other song in surround that has had the lead vocal completely removed (admittedly if you mute the music track the vocal is there very, VERY slightly, but the difference is astonishing, i wish i could demonstrate it.
    does any1 have any examples of a song which is effected in a similar way? or have you guys noticed this with your work (also, i recorded an entire album with aud 1.5 with lots of centered lead vocals and never had this problem).
    thanks for llistening to me blab on.
    maybe il never get my head round it.
    andy

  • HT203167 When I try to play an audio book on my Iphone or Ipad I get the intorduction ie. This audio book is brought to you.... and then the book starts to only play with no audio. This has happened on five books they used to play others play fine

    I have a number of books on my Iphone and Ipad some play fine while others start with the introduction and chapter title and then go silent. This has happened on at least five books which used to play fine. Why is this happening and how do I remedy this?

    Send your tv feedback here

  • Video plays with no audio in Keynote

    [FOLKS: please disregard this question. I couldn't find the answer I needed when I searched which is why I posted. However, after posting, the "related questions" actually had one that fixed it. For future reference, it's this one. Thanks anyway.]
    I have a new iPad2 and just got Keynote. My main desktop is a PC. I moved a Powerpoint file over to the iPad, but the movies wouldn't play because they were WMV files.
    OK, so I used Handbrake to convert them to M4V, and imported them on the iPad. Great so far.
    I go to "Media/ipad movies" and the videos are there. If I play them in the preview mode, they work fine. But when I actually stick one in a slide in the presentaion itself, it plays fine, but there's no sound!
    I thought it might be something I did in converting, but since it plays in preview, I'm baffled. Any ideas? Thanks!

    Found the answer elsewhere and it worked for me!
    I had this same problem and this resolved it for me:
    -Go to your "Settings" icon and click on the "General" tab.
    -About 2/3 way down the page you will see "Use side switch to:" - make sure "mute" is checked rather than "lock rotation."
    -Then make sure the side switch, located next to the volume toggle switch on the side of your ipad, is moved to the right (no red dot showing).
    My audio worked fine in embedded videos after I did those two things.  Hope it works for you.

  • Podcast plays but no audio.

    Can anyone help? When I play some podcasts on the computer they start playing but no audio. The majority of them play just fine but a few podcast plays with no audio. I even downloaded the program fine and tried to play them but again no audio. The itunes and quicktime are all up to date.
      Windows XP  

    Check with the author to see if the podcasts are iPod-ready.

  • HT1199 cannot play songs, the following comes up - Itunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. Can anyone help. Cheers Wade Johnson

    Cannot play songs, the following comes up - Itunes has detected a problem with your audio configuration.
    Audio/Video playback may not operate properly.
    Cheers
    Wade Lawrence

    Hello Wade,
    This is typically indicative of an issue with the installation of QuickTime on your computer. The following article provides steps for reinstalling QuickTime to resolve the issue.
    "iTunes cannot run because it has detected a problem with your audio configuration"
    Resolution
    QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
    On the Start menu, click Control Panel.
    Follow the steps appropriate for your Windows operating system below.
    Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
    Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
    Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
    Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
    During the download:
    If you choose to run the installer, proceed to the next step.
    If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
    Follow the on-screen instructions to install QuickTime.
    Reopen iTunes.
    iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
    http://support.apple.com/kb/TS1371
    Cheers,
    Allen

  • Song with no audio?

    I recently downloaded a song via Itunes on my iPhone 4s, and the song which I paid for and downloaded does not play audio... I've played many other songs, all with no issue with the audio.
    Does anyone have an idea of why this one song doesn't have audio even when it's playing?
    Thanks

    I would call support here and possibly a redownload would be an option.

  • Song glitches with audio crossfade turned on

    With audio crossfade turned on, after a song finishes and it fades out/into the next song, occasionally the next song will have a glitch in the beginning part of the song. When hitting the << button to restart this song, the glitch would not be there. It seems worse when the file type and/or bit rate is different from song to song (i.e., an AAC file at 320 kbps followed by a MP3 file at 128 kbps). With audio crossfade turned off, these glitches don’t happen. Has anyone else noticed this?

    No, it doesn't happen all the time and since I listen to all songs in shuffle mode, I haven't been able to get a good sense of repeatability with the same tracks. I will have to try that out and play a set of songs in the same order several times and see if there is a pattern. But being a little suspicious of the varying bit rates from song to song, I had done an experiment since my original post. I made a new playlist right on the nano (which was very easy to do, better than how an on-the-go playlist is made on previous nanos) which contained songs that were all AAC audio files at 320 kbps. When playing that playlist with crossfade on, I didn't hear any glitches. I don't use the voiceover feature, so I don't know whether any track announcements would have any glitches. Do you think that turning on the voiceover feature would be worth a try to see if the glitches occur there too and to rule out any issues with the audio files themselves?

  • I just moved my itunes library from a win 7 computer to a win 8.1 computer. Getting an error message "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. Can't play CDs or get audio file from web!

    Help! I just moved my itunes library from a Win 7 computer to a new Win 8.1 computer following the instructions on the itunes website. Everything is good except I'm getting an error message on the Win 8 computer if I try to play a CD or get an audio file off of the internet. I get an error message that says "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. I don't know where to look for or fix the audio configuration on the win 8 computer. As far as I can tell the iTunes configuration looks the same as on the other computers in the house. At this point I don't dare plug my ipod touch into the Win 8 computer for fear it will get messed up.

    I have the same problem and I know that it is due to my PCI Audio driver not being compatible with WIndows 8.1.
    iTunes isn't the only program that can't direct sound to the built-in speakers anymore. The obvious solution would be to update the drivers, but unfortunately Dell does not provide an updated driver for my model, so I am stuck with that.
    However, saying that, only my laptop speakers are affected by this. I can use sound fine on applications where I can choose the output device and direct sound to the head phones, but for some reason iTunes does not let you choose the audio device manually.
    To listen to music I imported the iTunes Library in Windows Media Player and changed the audio output using the following instructions: http://windows.microsoft.com/en-us/windows7/c00d11ba
    However, I would also like to rent movie's from iTunes, 
    Would be great if iTunes would let you choose the output device, too, like most other applications using sound  from Skype to Windows Media Player,...

Maybe you are looking for