Song Pop - Coins charged but never received

I've bought 400 coins inside Song Pop game, the value has been charged in my credit card, but the coins was never received.
Número do pedido: MGT69X2SGB
Fatura: 159035033461

My name is Lisa Shiner as I was playing Song Pop, I purchased coins. I was charged $1.99 x 3, but never received the coins. I puchased the itunes card today. This incident occurred today. I has been a couple of hours and I still don't have the coins I purchased.

Similar Messages

  • HT204088 I was charged but never received

    I was charged a total of $18.84 from the site Double Down Interactive but was never credited. The charge was taken from my Apple account. Thank you for attention in this matter.

    What is your question?
    You need to contact itunes support about this.

  • HT1711 I puchased 3 songs and was charged and never downloading their currently sitting there with download error and when i tap to retry it still wont download waht can i do as i have been charged?

    I puchased 3 songs and was charged and never downloading their currently sitting there with download error and when i tap to retry it still wont download waht can i do as i have been charged?

    Have you tried signing out of itunes and then signing back in

  • I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

    I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
    Help!

    Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

  • I tried to make Apple ID. The process was interrupted by timeout. Re-attempt says, this email address is in use. "Forgot your Apple ID?" can not be identified the names and e-mail address. "Forgot Your Password?" e-mail sent, but never received. What now?

    I tried to make an Apple ID on iPhone 3GS. The process was interrupted by time-out. Re-attempt says, this e-mail address is already in use. "Forgot your Apple ID?" cannot be identified the names and e-mail address. "Forgot Your Password?" e-mail sent, but never received. What now?

    Solved.

  • I submitted my podcast but never received an email.

    I submitted my podcast but never received an email. I tried tried resubmitting but it stated that it had already received my submission. Anyway to resend a confirmation email?

    The fact that you get an error message on trying to resubmit indicates that your submission was successful. You should have received a confirmation but there's always the possibility that it's gone astray or been spam-trapped.
    It can take two weeks, sometimes quite a bit more, for a podcast to be accepted, at which point you should get an email giving you the Store page URL, so check that you haven't been spam-trapping such messages. Otherwise you'll just have to try searching in the Store from time to time (though this can take a further period to become effective).

  • Hi all, i have made payments on CC for lightroom photoshop but never received any serial no or email.

    hi all, i have made payments on CC for lightroom photoshop but never received any serial no or email. it went to order and checkout page then error msg. please help.

    Hi
    Try these steps.
    Close the Creative Cloud application.
    Go to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    Delete the opm.db file.
    Launch Creative Cloud.

  • Re: New Gamers Unlocked member, but never received Certificates.

    Supposedly for every GCU you get you are supposed to get a welcome pack..?? Is that true?
    I have only ever gotten 1 for the first 2 years I bought.
    I have since bought 4 nmore years (Good until 2018) but never received any more welcome emails with the B2G1 etc...

    Hello NJStealth,
    Unfortunately, there's an expiration date on the welcome coupons.  It sounds like the coupons have expired and we won't be able to provide new ones.  I'm sorry for this and we really do value you as a member of the Gamers Club Unlocked program.  
    Blake|Social Media Specialist | Best Buy® Corporate
     Private Message

  • HT201272 Purchased poker chips .but never received.wsop

    Purchased poker chips for WSOP but never received. Money has been deducted already.

    You can mail us a copy of your purchase receipt @ [email protected] and we'll investigate why the chips werent added.

  • HT3702 I downloaded coins for my bejeweled blitz game and was charged for them by Apple, but never received them.  What should I do.

    On Friday, I purchased and tried to download coins for my bejewled blitz game.  I was charged on my credit card, but I never received the coins.

    On friday I purchaed coins for my bejewled blitz game.  I was charged on my credit card for two purchases rcpt. no. 172035410830 + 210035412050.  I only received coins for one receipt.  please credit my account for one of the receipts.

  • TS1424 I purchased rubies in paradise cove,got charged and never received them,ordered again and got them,so charged twice for same product.Can I get refund?.

    I purchased rubies in paradise cove app. Some error occurred while purchasing on june 9 and never received them. I thought I wasn't charged for them since I didn't get them. I repurchased the same item on june 11 and received them. Can I be refunded for the 1st purchase on june 9 ?.

    Hello Consumer777,
    I sincerely appreciate the amount of detail you’ve provided in your post. It appears you’ve been dealing with this scenario for quite some time, and I thank you for bringing it to our attention on the forums.
    I’ve reviewed your case history with Best Buy in regards to this issue, as well as the details of the Better Business Bureau (BBB) case that was opened. We provided our definitive response to the BBB and Best Buy’s decision on the matter has not changed.
    Thank you for sharing your feedback on the forums.
    Sincerely,
    Brian|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • HT201304 what can i do if i paid for an in app purchase and was charged but never recieved it ?

    I paid and was charged for an in app add on but never got it>

    ITUNES SUPPORT BILLINGS etc
    http://www.apple.com/emea/support/itunes/contact.html  or   https://expresslane.apple.com/Issues.action

  • New Gamers Unlocked member, but never received Certificates.

    So I just signed up for Best Buy Gamers Club Unlocked a few weeks ago (Feb. 21 to be exact), and I never received the welcome coupons. Been reading through some related topics, and it seems like these were supposed to be sent by e-mail. So I made sure to do a double check of my email, both in my inbox and in my spam folder, but I didn't find anything. It's been almost a month, so I wanted to ask what's up. Should I wait a little longer, or should they be here by now? Thanks in advance!

    Hi there slickvicXLVI-
    I’m glad to hear that you decided to join all the cool kids over here in the Gamers Club Unlocked section!  We get to enjoy all kinds of great benefits, such as the Welcome Coupons you mentioned.
    It’s good to hear that you located your coupons and I hope that you can put them to good use.  I’m sure you’ve probably heard others mention the benefits of being a member of GCU (as we like to refer to it ), but here’s a link to all the advantages you get.
    Let us know if you have any further questions or need any further assistance, we’d be glad to help out however we can!
    Bill|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Itunes prepaid card ordered online but never received.

    I bought an 15 € prepaid gift card and was supposed to receive it by regular mail but never got it. How can I get my activation code ? Called the apple store twice and was told to put my question here...

    Hello, Mimi, and welcome to the Discussions.
    Sorry, they should not have referred you here since we're all just fellow users here and cannot help directly with any issue with purchasing. The gift card purchase link in the iTunes Store sends you to the online Apple Store, so it's the Apple Store that needs to solve this problem. I can't imagine why they've sent you here, unless they just misunderstood what it was you were asking. All I can suggest is that you call back and ask to speak to a supervisor.
    You could also try contacting the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your situation to them. Perhaps there will be something they can do to help.
    Finally, if neither of those options solve the problem, call the Apple tech support line - look here for the phone numbers for your country:
    http://www.apple.com/support/contact/phone_contacts.html
    and ask to speak with someone in Customer Relations and ask them to help resolve this problem.
    Good luck, and regards.

  • I signed up to get permission to post books for sale BUT never received an email confirmation.  I cannot reuse my same Apple ID.  What do I do?

    I tried signing up to be able to post iBooks and went through the process up until I was supposed to be sent an email for confirmation.  NEVER RECEIVED IT and run into a wall trying to continue.

    If you want to sell books, did you open  a separate account, complete the contracts and banking requirements and get an EIN number from the  US tax office?
    If you did not, you do not have a  "paid" books account...... if you did and your EIN  was obtaned less than 3 weeks ago... Apple may not yet have had access to the reords to confirm it.
    Also, when  iBoosk Author arrived in 2012,  Apple allowed a standard Apple iTunes account to create a free book account, I think now they also require a new and separate account.
    What was the "wall" into?

Maybe you are looking for