Song transferred from old account suddenly no longer plays after years of having no issues
A song I transferred from an old apple account years ago stopped working today and to play it in itunes, I am immediately prompted to log into my old account which is no longer active because I deleted the email address that was linked to the account. How do I retrieve the song? It is no longer available for purchase on itunes.
Apple responded:
From: [email protected]
Subject: Discussions: Published eBook no longer plays (streaming or embeded) video on iPad after iOS 8 upgrade. Anyone else?
Date: Tue, 30 Sep 2014 11:43:50 -0700
Hello there,
We have heard about your issue from the discussion thread below:
https://discussions.apple.com/thread/6564372
We would like to know if you would be able to provide the following:
- What is the title of your book?
Thank you,
The iWork Team
18493399
Which was the same as no response — since they never followed up.
I did provide them with the title of the book, which is:
Jesus' Message to the Church of Pergamum by Rick Renner.
https://itunes.apple.com/us/book/jesus-message-to-church-pergamum/id881224349?mt =11
The customer just emailed me again to find out if I knew why their videos won't play in the iBooks Author eBook — since upgrading to iOS8. She states:
"I was wondering if you ever heard anything about this. My iBook still does not work. Today there was a upgrade this morning for IOS 8.1 which I downloaded and it made no difference for my vimeo on the iBook."
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